Cancel

    Open app

    Search

    Hollywood Mobile RV

    1.0 (1 review)

    Services - Hollywood Mobile RV

    RV repair

    Hollywood Mobile RV Photos

    You might also consider

    Recommended Reviews - Hollywood Mobile RV

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Hollywood Mobile RV

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Delta Structural Rv & Trailer Repairs - My wife and I at the rodeo

    Delta Structural Rv & Trailer Repairs

    (3 reviews)

    We had every bit of a poor experience with Justin Roop. We were set for an 11am appointment and…read moreafter contacting him twice after the appointment time, he finally showed up after 2pm. He came in for about an hour and assessed all of our repairs. I wrote him a check, because he said that would be the best method of payment, and he left saying that we should be getting an estimate delivered to my husband's email soon. "Soon" has long since passed. My husband contacted him on 2 occasions asking if he'd sent the estimate yet and Justin assured us that he had. But maybe he sent it to the wrong email so he'd try again. 3 weeks later, I decided to give him a call myself. Upon answering the phone I asked him how long it generally takes for him to give an estimate. He said it could be a few days or several more if he had to contact the manufacturer for pricing on parts and such. I asked if it was normal practice for him to come in and collect a service fee without actually offering any services. He, of course, said no. I expressed my frustration with this whole situation and asked why we hadn't gotten our estimate yet. He said that we must be one of those cases where he's waiting to hear back from the manufacturer. Yeah, okay. So I let him know that I was going to find every review site his business was listed on and leave a review of my experience with him. He PROMPTLY shifted and offered a refund to make it right. I asked how we were going to go about that and he asked how I made payment. I said, "a check, because that's what you said was best for YOU". So he offered to bring a check by our RV site the very next day. And he even asked me to text him our site number so he could deliver it to the correct place. Well, by golly .... the manufacturer must have gotten back to him quickly after our phone call because my husband had the estimate (dated for that very day) in his inbox about 4 hours later. With a lovely note. ((My comments are interjected throughout with parentheses)) From Justin: Attached to this email is a copy of your estimate in PDF format. We apologize for any inconveniences that have occurred. Our, now former, receptionist documented your email address incorrectly. ((My husband only had correspondence with Justin)) I thank you for bringing that to our attention, and your estimate has also been forwarded to your insurance adjuster with the claim number in the subject line. ((Our Ins adjuster even had difficulties contacting him))!This estimate will be valid for you to receive a disbursement check from your insurance provider. You may then, with your right as a consumer, use that disbursement check to have your RV repaired at any repair facility of your choice. I spoke on the phone with a Rebekah Merwin at phone number ******** today. She expressed concern when she called about the delinquency of the aforementioned estimate. I told her I was not at my desk and could not verify the status at that time. However, I did offer to send it over immediately when I got back to the office.((this is a LIE. He NEVER offered the estimate because, by his account, he was still waiting to hear from the manufacturer)) She demanded that she didn't want to do business with us, that we were thieves, she threatened to defame and slander us on Yelp, Yahoo, etc. ((I assured him I'd share my experience with his company)) I can assure you, with the sending of this email, your service was provided as promised(writing up and sending estimate), and the feeling that you were "stolen from," as put by your wife, hopefully has been rectified. I do offer our most sincere apology for our tardiness which was handled as soon as it was brought to our attention today. We have taken care of this matter with the upmost professionalism and believe that no negative reviews should be given on our behalf. If this occurs, we will take the appropriate action provided our by legal council. Thank you for choosing Delta Structural RV and good luck with your future endeavors.  Justin Roop Owner Delta Structural RV

    Was supposed to do work to my home after Hurricane. Consistently failed to show up and do the work…read moreeven though we had the money from the insurance company to pay them. Got tired of my house leaking everytime it rains because they kept procrastinating and making up excuses for not doing the job. Had to fire them!

    Hollywood Mobile RV - rvrepair - Updated May 2026

    Loading...
    Loading...
    Loading...