We were on a road trip and we wanted to visit Gibbs Gardens and had to board our dog for a day…read more They were great. Vanda made it easy. we uploaded our pet's history. Took about 5 mins. When we arrived, they knew our pet's name. Reasonable rate. Clean. Professional. Friendly. They're great!

I have encountered exceptional customer service at this location. Two very awesome associates in…read moreparticular; Frankie and Jaela. They were both very friendly and helpful. That always makes a big difference!! Also the store is clean and organized. I will continue to shop there.

Appreciate the range of natural food products and treats (like Whimzees). It's nice to shop at a…read morestore where the staff are helpful and they don't sell live animals.

They have a new dog trainer, his name is Bill Dunbar. He is the real deal Dog Whisperer. I am…read morealways amazed with how well my dog behaves and how much I learn in each class. I have a young 90 pound goldendoodle and he can be hard to handle. I didn't realize how smart and how well behaved he can be until I started taking him to class with Bill Dunbar. You will be amazed. Do not hesitate to sign up for a class. This guy should be on TV. The best part about it is that I love my dog even more; it is a great bonding experience.

They have it all, whatever your cats or dogs need. We found a harness for our cat and some cat…read morechewable snacks and toys. The store was clean, and customer service was excellent. I will definitely go back.

Me and my family love enduring about this place. From fresh meat to toys for your fur babies…read more Everything is at an amazing price and everyone is super friendly.

Adopted Serrano today. Super chill cat. The process was awesome! Staff was great and nice.read more

I've taken my dog here Lily for the last nine years. This is the second time I've had an issue at…read morethe Kennesaw location 282. That's the store of Cobb Place. I wish there was a way to leave a zero, a German Shepherd four months ago was brought to you guys. I was called about an hour later to come get her because you didn't have anybody to bathe her. That's the first issue that I have it was extremely inconvenient. Let's talk about December 21, 2025 I have an appointment at 12:30 PM. Will you bring her in about 12:15 PM and we get a call at 3:30 PM that Lily is having a bunch of issues and barking through the cage they put her in she had an appointment I'll say that again at 12:30 PM. I was told by the bather that because of so many Walkins and so many dogs there I guess it was a complete circus that Lily was starting to get antsy and I said well we had an appointment. They instructed me to come pick her up. She was soaking wet with cold water and she smell horrible. She sat wet for close to three hours. I was told because she was barking that they would not do any more services with her. I then spoke to the bather she said that she was being antsy and barking, and that she didn't feel comfortable proceeding, this isn't a groomer by the way. Then I speak to a groomer. I guess the groomer that's over the grooming department she said I need to come pick up my dog. I asked to speak to a manager. When I was talking to the manager, I said you know this is the second time that this has happened the first time you guys said that you were gonna give me like a 30% discount for the inconvenience of having to come get her and nothing was done she then proceeded to say that don't worry this one is on us. They didn't even wash my dog. They put her in the tub and pour a cold water on her. She smells like that expression, wet dog. I had to hand dry her and blow dry her for about an hour, she wanted her cage and peed in her cage. She was so stressed out. I don't appreciate talking to the manager because I said I think this is a bunch of BS. Then she's gonna start telling me how I'm being disrespectful and using the whole self entitlement thing against me I never cursed directly at her. I did say it was BS and I did say that it wasn't fair to my dog. That's like my child. She's doing better now so it's 11 PM. She just ate her food. I would not take any dog to this grooming facility. This is like one of my children I've had for the last nine years and when I asked the manager what they could do to make it right she said she wasn't gonna do anything. That's when I told her it was BS and they have absolutely no customer service. I would not take your dog up to this Petsmart. They left her in a cold water. She was cold when I got her shaking they were argumentative. They didn't even try to calm me down when I was upset, and then they said that I will not be talking to them a certain way the whole entitlement factor came right out of that manager. You know, we treat our dogs like our children. This is not only unfair to my dog, but this is the second time that she's been brought up there to be stressed out and now she's had to be cold and the younger girl that was bathing them. I don't think had that much experience. I guess they get younger people to bathe German shepherds may seem intimidating, but mine is a love bug. She is extremely loving and sweet. I have four kids. She's never been aggressive. I've never had no issues at PetSmart but I would not see the Kennesaw location store 282. I will never go back and I will never buy anything from them again. I get things happen but the way that they were talking about walk-ins and all the dogs they had maybe it upset her. My dog had an appointment she should've been first. And with an experienced groomer, they know how to deal with dogs that get excited because their animals, but telling me there's absolutely nothing you're going to do and the fact that you just came to that store and you don't know about the past experiences with them sending my dog home that had nothing to do with her being aggressive over getting excited that was they didn't have a bather that day now they're going into a totally different stance of now she's getting too excited. I have nothing else to say I will never be back. This is the longest review I've ever written in a second me it makes me sick to my stomach. If you value your little children, your little animal, I would not take it to PetSmart and I see some of these reviews that are you know five stars I wouldn't be surprised if these people didn't work for PetSmart the way they treated my dog was just it was very not acceptable. Customer service was horrible and Tamika or Annalise or whatever her name was was extremely unprofessional.

I wanted to get really ripped Pecs, so I went to the Pec Supermarket. But all they had was some…read morestray animals and expensive animal products. Wtf. There are a few of these Pet Supermarkets around and this one is brand new. Brand new with high prices but some pretty good products and some nice servers as well. I'm a sort of fan.

The facility is nice, but they make up policies to suit their needs. I usually wash my dog late to…read moreavoid crowds, one night I come in and I am told that they close the wash stations an hour before closing. Not once in three years has this been the case. No where is it posted that they close the dog wash an hour early. I would understand 15 minutes, but an hour is ridiculous.

I was setting up my Aquarium today and was having a few concerns about the sound of the pump so I…read morecalled PetSmart. Dillon answered and provided me with really good information and making sure that the filter is soaked and that The water is filled up to the top to ensure that the water can cycle through. He was very informative about other options for the aquarium as well and made sure to let me know that even after setting up the Aquarium with the water conditioner and letting it run for 24 hours, the fish tank is not yet ready for fish. Warning: I was surprised to hear this because I've seen a lot of videos online claiming that you can just add an introduced fish after the 24 hours, but he said that there is a chance that they will not survive because the ecosystem hasn't been built up and the bacteria, hasn't been introduced long enough. I'm glad I spoke to him because he said that I would need to wait a couple of weeks get the water tested to make sure that the ammonia levels and the bacteria are within the right range to support the fish. I share this information in case anybody is also looking at aquariums and to safeguard them from prematurely buying fish only to see some of them die as a result of inadequate aquarium conditions. Dillon was so friendly and I'm thankful for all his help. He gave me a lot of good pointers. I would have definitely made some mistakes if I hadn't spoken to him. Some of the other things he mentioned were the importance of having a heater. He did not recommend the need for a an air pump because the filter should just do its job. And he also mentioned that you'd want to buy a product called stability which helps kickstart the bacteria development. he mentioned feeding the tank as if there were fish present daily. I found this really interesting, but he said that this was an important step as well to get the tank ready for fish to enter.

Great sales and offers and both my dogs attend the grooming salon once a month. The staff are very…read morenice. Its often difficult to get an appointment but its worth it as the staff are really patient and nice. Definitely glad I found them and very happy with their service. Treats are very expensive.

Excellent Store. The staff are incredibly friendly and knowledgeable. I highly recommend buying all…read moreyour reptiles and reptile supplies from here! They always have some kind of deal going on. I recently got a free snake with the purchase of a tank. They also sell frozen and Live Feeders at prices that beat any Corporate Chain such as Petsmart or Petco.

From the owner: We have High Quality exotic animals at competitive prices. Our store offers a very clean…read moreenvironment that you cannot usually find in pet store. We provide all of the supplies necessary to give proper care to your new animal companion.

Brad was a great help finding flea shampoo, and answering questions about other pet products like…read moredeworming pills and pet foods. The pet washing station located at the back of the store was nice. We will try that very soon. He also pointed out that there will be a mobile pet Doctor offering vaccines outside the store on the following Monday. This market seems to offer plenty of products for your pet's needs. It's worth checking it out.

They carry Dr Marty dog food which has only been available online and I wanted to try it to see if…read moremy dog would eat it and they give you a refund within 30 days if the dog doesn't like it Win win

We've been customers of The Good Dog Shoppe for over 16 years, and it's one of those places that…read morejust feels like home every time you walk in. They've always taken such great care of us and our pups, and you can tell how much they genuinely love what they do. And their new spot at 3940 Cherokee Street (right next to Johnny's Pizza), it's amazing!

My dog, Griffey, has two tumors and I met with the owner, Regina, who is a true dog whisperer. She…read morerecommended so many therapeutic and medicinal items for my dog. The dog food is fabulous, the treats are her favorites, and I even got bison broth to help her heal. Regina is exceptional and provides the best. Customer service I've ever had..

Janna was super patient and helpful. we enjoyed petting and learning about the pets.read more

I wish there were an option to give less than one star…read more I left this establishment disgusted and deeply disappointed. It was immediately apparent that the staff at this location seemed far more concerned with making money than with the well-being of the animals or the families who come in looking for a pet. From what I was told by this attitude appears to start with the owner, Steve Gregory. I was shocked to learn that a deceased animal had allegedly been placed in an employee food refrigerator in what employees described as an attempt to conceal issues within the store. If true, that alone should alarm anyone considering doing business here. The employee turnover rate appears extremely high, and several people indicated it was due to concerns about an unsafe and unhealthy work environment. What concerned my family most, however, was what we discovered while considering purchasing a dog. After researching the dog's pedigree, we found evidence suggesting the dog was inbred. Further investigation led us to discover several other dogs with similar issues, as well as concerns about animals allegedly originating from puppy mill operations. The conditions of some of the animals in the back area were heartbreaking. Several dogs appeared to be sitting in their own waste, with feces visibly caked on them. It was incredibly upsetting to witness. We wanted to believe the negative stories we had heard about Petland were exaggerated, but what we saw firsthand only reinforced those concerns. Even the employee assisting us--Jenna, if I remember correctly--indicated that many of the concerns we had heard about the store and its management were accurate. My family ultimately walked away saddened for the animals and disappointed by the overall experience. I strongly encourage anyone considering purchasing a pet here to do extensive research beforehand. In my opinion, this is not a business that deserves your time, trust, or money.