When I totaled my Jeep I took it straight here. Gustafsons handled everything. Worked with my…read moreinsurance adjuster, called me to make sure I had everything figured out. Offered to set up my car rental. They literally took control and made me so comfortable. I've never had an auto body shop be so accommodating before. I am very thankful that my tow truck man recommended this place. Thank you Guys.

Worst service I've ever received. This guy over charged me and ripped me off at every corner. Save…read moreyour frustration & money and go to a reputable business

Posting review for my mom: "Very happy with their service…read moreoverall! Especially Angela keeping me updated. Thank you for your excellent service." Carol Erickson

Angela at JT Auto Glass is amazing... She helped me with everything... Such great service and…read morekindness .. Please know that business couldn't run without Angela

I brought my vehicle back after a year and half since my $1300 window replacement as the window…read moreside moldings were coming loose. The receptionist wanted my information and told me that I still owed them $500 because my deductible was never paid. She told me they were not going to do anything until I could prove that I paid. I went to the bank and got a copy of the check, brought back to the shop and was then told, we don't have those clips they will have to be special ordered and I have to pay $40 now and come back when they arrive. I went to local AutoStore and bought the 10 clips for $8 and did it myself. That was the 3rd winshield I purchased from them, and my Last. Highly recommend Ortiz in Lakeport for anyone that wants good customer service and respect as a customer.

My drivers side window collapsed due to mechanization failure. Rain was in the forecast and I…read moreneeded this fix ASAP! I reached out to JT Auto Glass and was met with a kind and wonderful staff that recognized my situation as direr. The moved expeditiously to get my window back up and working. The price was fair and the staff was amazing. As I drove away it started to rain. I'm so grateful to everyone at JT Auto Glass. Thank you all so much.

Honest helpful guy who knows his craft well. Helped me out with my BMW 128i that had a window…read moreseparate from the ragtop.

David did a fantastic job putting on a high quality top on my 2000 Mercedes SL500…read more What I really liked was that he was willing to come do the entire job in my garage. And his pricing on both the top (which he ordered) and his labor was too awesome to print!

I have known Ernie and Liz for a long Time, very hard…read moreworking great People. Always helped me with My classic car problems. Thankyou Ernie. I know my 40' Ford has been hard to work on, looking forward to enjoying it for a long time.

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more

I went through AB Collision was absolutely excellent…read more From start to finish, the process was seamless. I was in and out in about five minutes--signed the paperwork, was given a clear due date, and they actually finished ahead of schedule, which I truly appreciated. They kept me informed, called me promptly, and even arranged a rental car for me. Everything was handled in one place, which made the entire experience stress-free. The quality of work on my truck was outstanding. I am extremely picky, and I couldn't find a single blemish--everything was done right. On top of that, the truck was fully detailed inside and out, which really impressed me. I also want to specifically thank Alvaro and Mr. Stone for their professionalism, expertise, and excellent customer service. They treated me with respect and made sure everything was done properly. I'll be taking all of my vehicles to AB Collision from here on out. Thank you for the exceptional work and service.

worse service ever, don't come here, the owners only care about your money. They do not care about…read moreyour car or you as a customer. I would not recommend it to anyone. The old receptionist is rude, has a very bad attitude and with no reason. I brought my truck here for repair, they did the worse repair ever, I came back for the same thing and nothing changed. Alvaro and Bill so unprofessional and not willing to work with client. But, they charge a very high price to the insurance. Alvaro was always causing in Spanish which I hate it. Not professional at all. stay away from this place, I wish I can do ZERO Stars.

BEST custom shop out here , not only is the customer service amazing , they work with you to get…read morewhat you want ! Not what's easiest or best money for them ! Amazing owners & beautiful work

Juan did an amazing job on my car. It was literally TOTALLED & he brought it back from the dead. I…read morecouldn't thank him enough. Years later his work is still so solid and going strong! I highly recommend!

Great service .. very welcoming and accommodating .. service was done quickly and attention was…read morepaid to every detail.. would recommend and will not hesitate to take my cars there again

I got my visor fixed here and I'm so happy with the results! The people are so so nice, especially…read morethe sweet ladies in the office! Would most definitely come back and even recommend this place to anyone and everyone!

Alvaro and his team did an amazing job fixing my vehicle. It was a challenging morning when a deer…read moreunexpectedly collided with my car creating some real damage. Alvaro was kind and quick to get my vehicle in within the hour and I had my car back within the week. Now that is service! I highly recommend A&B Collision! Thank you, Alvaro! ~Az

Remember when dealing with A&B to have your paper work. I went into there shop to inquire about a…read morevehicle that the insurance company said that A&B totaled out. No, we did not. As a matter of fact the insurance company came and took the vehicle away without A&B doing an inspection. Al told me, after I brought in the paperwork showing the vehicle was towed to A&B. He told me that they didn't do an inspection just towed and stored the vehical. Major problem ! ! ! A&B did do a complete body assessment and totalled out the car. And turned it into the insurance for me to pay $ 12,000. There was no reason for him to lie to me, I was just looking for damage report showing why it was $12,000. Knowing that my car had little to no damage. I went back and forth with the insurance company and A&B about the damage. The insurance is a national company and A & B is a local shop, I expressed that how could he mislead me. I have seen you in the community. I have concerns of this shop totalling out vehicles and scamming the insurance companies and the local community for their hard earned money. I took this picture today after he tried to run me off the road at the intersection of Hwy 53 & Lakeshoe heading south on 53 towards Lower Lake. I took the picture because I couldn't believe what he had just done. Caution ! ! Caution ! !