Pooring down rain, In a hurry to find a last minute shirt for a funeral. Had my baby in a Target…read moreshopping cart. Quickly find three shirts but get told I can't shop anymore because of my cart. I've got my kid and his stuff in the cart I'm in and out what's the big deal here?

I come to Ross stores for three things: watches, novelty T-shirts, and snacks. This location is…read morelacking on shirts and watches, but it's still a really good store. There are lots of great deals on everything else. The store is very neat and orderly, and it's not as chaotic as other locations.

I found a bag I liked in the store that was at the upper limit of the price point I was looking…read morefor, especially since the bag was worn in places. When the cashier rang it up, it was more expensive than the tag read (it's worth mentioning that their bags have two tags, a hang tag on the strap near the hanger and a detailed tag stuffed in the bag somewhere that usually takes the cashier a bit to find). I pointed out the price discrepancy, and was curtly told that the price inside is the one that counts. I wasn't willing to pay more it, and told her I'd have to pass at that price, and thanked her anyway. I offered to put the bag back on the rack. She told me I was out of luck because they had a no return policy. I had not completed my purchase and reminded her of this. She said there was no way to cancel a card that she'd already swiped. I realize I should not have given her my card until she told me the price, but wasn't concerned at the time. She said that my credit card had been charged and that I could take the bag or not, she didn't care. I told her that she could either cancel the card or that I could do a chargeback on my credit card, which shouldn't be a problem since I had not authorized the charge. She told me that if I didn't sign, it was fraud. I asked if she was going to cancel the charge or if I needed to call my credit card company. She was pissed, but reversed the charge (the thing she'd told me repeatedly that she couldn't do). Obviously, I won't be back, and was disappointed by the aggressively bad customer service from a locally-owned business.

As mentioned in other reviews the staff is RUDE, uppity, mean girls kind of rude. Reality check!…read moreYou work in a used clothing store in Kankakee county, not Some Beverly Hills boutique. Second when you turn clothes in, and meet with their approval, you are on your own. You must remember to check back and see if they sold it, and hope they were honest when they said they didn't and when you look for it it's gone. There is no record of it, so they could of sold it or "donated " it. For purchase there are a few nice things, but nothing you couldn't find at the Goodwill store down the road.

My husband and I have shopped at Embrace for several years in Meadowview. November 2023, we stopped…read morein at the new location in Bradley, Il. I made a comment on how I liked the new store-Embrace and I was waiting on my husband cuz he was trying on jeans so I asked to use the restroom. While using the restroom, the same lady that I made a Nice comment to, yells through the door loudly, to not use a lot of toilet paper and continues to be rude yelling aloud so everyone could hear her & embarrassing me. I had shoulder surgery 5 days prior and I was struggling to try to use 1 hand to get pants down to use the toilet and to reach in to get toilet paper cuz they were low. After walking out, I was embarrassed and just wanted to get out of there. I told my husband & he tried talking to the workers explaining what happened. He couldn't talk to a manager cuz all of a sudden the managers were too busy. Which the lady who was being rude was one of the managers. No apology & didn't have the nerve to even talk to us. Another customer said she was rude to her too. How do you own a business when you are rude and are harassing your customers! You don't treat people like this! We will not be returning to this business ever again. We will give our business to those who treat us nice as customers. Maybe you shouldn't have opened your business until your plumbing issues were resolved. She said customers were coming in and plugging up her toilets. I guess they have only 1 toilet working but have a total of 3 or 4 toilets. Sounds like you need a plumber not blaming your customers.

DO NOT SHOP THERE.....I went to this store and didn't pay attention to the pricing and dates they…read moremark their clothing up to make them down by dates. Clothes are out of season and got the nerve to be priced up. Sophie is TERRIBLE please watch her she will put you owe more than you do in the register. I'll NEVER NEVER EVER shop there again. DO NOT SHOP there you will regret it.

Maurice's is my go-to for cute clothes. There's a location in the mall and also by Kohl's. I prefer…read morethe one by Kohl's due to awesome customer service, more browsing room and a better overall experience. If you can't find something you like in your size, have them call the mall for you. If they have it, you don't have to drive very far to get it. Maurice's is a trendy boutique that has juniors and plus size clothing, as well as accessories, jewelry and shoes. The selection is limited in comparison to other stores, but they always have a lot of things that I like and I usually walk out with at least 1-2 items, usually dresses. The only reason that everything in my closet isn't Maurice's is because of the prices. Some of the stuff is too expensive for a cheapskate like myself, but they do have a lot of great sales. They also carry Silver brand jeans which are probably the greatest brand of women's jeans ever made.

From the owner: At maurices, we strive to inspire the women in Bourbonnais, IL to look and feel your best. That's…read morewhy we offer a wide selection of women's jeans, tops, dresses, and shoes in sizes 2-24. Come find your community and new favorite outfit at 2022 N. State Rte. 50 in Bradley Commons.

You can improve on your employees not being jerks! There is an associate named Akira…read more Who says what ever she wants. I was trying to return an item. It was on my phone all information. I said I'll take it to another Kohls. She says " BYE " real sarcastic. I've witness her in action before. She will stand and visit with friends who come in the store and let customers who need help until she is good and ready to help you. I told her I was going to report her to the manager. She replied that's fine .I dont care!!! That tells me she is untouchable. I will never step foot in that store. I will try to avoid all Kohls all together. It's a shame an untouchable employee makes the employees who are very nice,respectful and professional get forgotten. You need to let her go . She needs to be fired !

I like that Kohls often has big markdowns on clothing, I've gotten many bargains shopping there,…read more service is a bit lacking but I've done ok finding what I'm looking for. It's not a *high end* department store so I adjust my expectations and shop price rather than service. If you are ok with that you will like the store, if you expect higher levels of service you might not like shopping here.