I love this place. It's tucked away in an unsuspecting corporate area. You can find brands like…read moreExpress, Victoria's Secret, and Free People for heavily discounted prices. As any place like this, you'll want to try the clothes on. There are often sample sizes that are different than the store, occasional hole and rips, etc. If you like a treasure hunt, this is a great spot.

The selection is great, lots of variety and affordable prices to hunt through sometimes. The…read moreemployees could be kinder and less distracted with each other, the place can get a bit messy. There were employees talking about being fried while working on the sales floor and it was mentioned that a manager is always fried on the clock. Gives a very bad look that the employees are so open to have these convos in front of customers, let alone do it right in front of the front doors for you to smell on the way in.

Being a "no longer high school skinny" kind of guy, I find myself shopping in the Big & Talls of…read morethe world, thanks to these kids today who insist on buying clothes much larger than they need in an attempt to look cool. They forget what that does to us folk who actually NEED to find that (ahem) size extra-MEDIUM. This was my first time visiting here and I was more than pleased to find a larger athletic wear section that I had expected, assuming that this store would focus mainly on casual and formal attire. As expected, the clothes are a bit higher in price, but hey, ya gotta pay for that extra fabric, dude. Our salesman was very welcoming and stayed with me throughout the duration of my visit, although I told him that he could tend to anyone he needed to and check back with me. Note to all you shoppers out there: be respectful and don't monopolize the attendant's time while you're still in the consideration stage. He was even kind enough to give me the location of sister stores, if I couldn't find what I needed there. I also find that to be a pleasant surprise, because most times, they will offer to order it for you and keep the commission. He was obviously more concerned with my satisfaction, for which, I am extremely grateful. I will definitely return.

First, you need to know that I am a 62 y/o man who stands 6'5" and weighs 347 so my clothes will…read morealways bcome from what I call the gay boys stores. Big and Tall stores are all different across the country but yes they have similarities but their locale matters. I have known and shopped for years at DXL on Olentangy at Henderson. The particular day that I went and found the DXL at Polaris I discovered that the location of the store matters most definitely with inventory numbers and product. I was headed to Men's Wearhouse at Polaris not knowing there was a DXL there oh. I am so glad I went a couple blocks away and found this particular DXL. And the days the pandemic it is difficult, I believe, for businesses to have a legitimate and full staff. I walked into the store and it was packed honestly. I saw one lady working with customers and working and running around but I just thought there were other employees working! However, this lady, Stephanie, was the only employee working this particular day. I was in the store shopping trying things on and enjoying my experience for more than an hour and I will attest that this lady would be the best brand ambassador for DXL ever. The store only got busier over the course of time that I was there--and she never stopped. Stephanie created an impression upon me that now has me connected to the Polaris DXL. Her calming professional Style and ability to help everybody the way she did this day proves to me that she really does know what she's talking about and cares about each and every customer. I'm sure I witnessed all of this even though she is overworked and probably underpaid. The inventory in this store is larger greater than what I consider the inventory to be at the Olentangy Henderson Road store. Perhaps it's totally do two more square footage here at the Polaris store but it's definitely more appreciated Yes, as every retailer there are those specific sales and incentives to get you in the door and to get you to buy one that will encourage you to purchase more but it's still acceptable and encouraged for someone like me that has to spend thousands a year on clothing for play and for professional work. The cleanliness here in the dressing room area and in the area where shoes are found is unbelievably totally organized and cleaned beyond what I ever would have thought. There is one employee, Stephanie, that is doing it all and let me tell you this particular day with the crowd that she had in there and it was consistently staying busy she really did do an amazing job Granted that I did not know that Polaris had the DXL but I am thrilled that I ran across it as I'm driving in the area.

I spent a day shopping in Easton and paid Old Navy a visit. The store was well organized and had…read moreplenty of cute options around. I was just browsing for the day, so I didn't make any purchases, but it was a smooth visit.

Quick trip in for some shorts. The Lennox location is my go to store but definitely liked this…read moreexperience at the Easton location. Well stocked, friendly service, and decent pricing with the sale. Store was clean and everything nicely folded and displayed. Tried on several options and left with a couple pair of shorts and some shirts. There was a slow moving line and just feel like they could have used some more folks at the register this visit. Will definitely stop back in. Seemed to have more size options and selection here.

Large national retailer. At one time this was one of my favorite stores. Why? The shoe…read moredepartment. Previously the shoe department had so many manufacturers and widths. That is not the case anymore. Hardly any narrow or wides. You need to order them in to try on. It feels like they have cut the staff and merchandise in half. I wonder how long this place will stay in business

Nothing of normal size, no one would help me. Finally, found a salesperson, said she would help,…read morebut never did. Left empty handed and upset. Why do you not want to sell merchandise? Tried to explain I needed a dress for my elopement and needed help. I will tell everyone I know not to spend money here.

It's a smaller location than when it was located on Henderson. But whatever you can't find here…read morethat would normally be at a TJ Maxx likely could be at Homegoods next door.

This location has been clean and organized. It has a large selection of different things you may…read moreneed and/or want. They're limited with their skincare compared to other locations but overall I was pleased with the selection of everything else. They're reasonably priced and the staff are friendly.

am writing to share feedback regarding a recent return experience at the Marshall's New Albany,…read moreOhio location, which was far more difficult and unpleasant than it needed to be due to the behavior of a cashier. I was returning two sweaters purchased online--one size large and one size medium. The large did not fit, and the medium was damaged (a button was missing). Both items were brand new, still had the original brand tags attached, and I had the receipt available electronically on my phone. Initially, I did not have my phone with me inside the store. Although the cashier was able to locate my receipt in the system, she stated she needed to see the receipt on my phone because it contained "pictures." I understood this requirement since the items were purchased online and did not have Marshall's tags. However, I was then incorrectly told that without the original plastic bags the sweaters shipped in, the items could not be returned. This was confusing and frustrating, especially since I had proof of purchase and the items were new with tags. When I asked what I was supposed to do, the cashier responded, "Honestly, I don't know what to tell you," which came across as dismissive and unhelpful. I ultimately went back to my car to retrieve my phone, after being told I would need to get back in line. After returning to the line, I unfortunately ended up with the same cashier, Kayla. I provided my phone showing the receipt, photos, and matching item numbers. At that point, the return was processed--but it was issued as a gift card. When I asked why, since I had the receipt, I was told it was because I paid via PayPal. When I asked where that policy was stated, Kayla said she did not know. To avoid having funds tied up on a gift card, I asked if I could return the items I had just purchased (over $100), then repurchase them using the store credit. She confirmed that I could, but questioned why I would want to do that. After retrieving the items from my car again, I returned to the store. At that point, I overheard Kayla discussing my situation with another employee in a clearly negative manner. When I approached, she stated she was no longer open, despite audibly talking about me moments before. Another cashier assisted me, completed the return and repurchase efficiently, and the transaction was resolved. While the situation was ultimately fixed, it required multiple trips to my car, unnecessary confusion, and enduring rude and unprofessional behavior. The issue itself was not the policy or the process--it was the attitude. Talking negatively about a customer within earshot, being dismissive, and making the customer feel like a problem was completely unnecessary, especially during a relatively slow time in the store. I understand policies must be followed, and I was more than willing to do what was needed to resolve the situation. However, courtesy and professionalism should still be the standard. This experience did not reflect that. I hope this feedback is used to improve customer interactions moving forward.

Holy wow. I've never been to this Marshall's'/HomeGoods mega store, but I will be back. My friend…read moreand I were both starting new jobs, so we stopped in to look for some office clothes, and we scored pretty big (note that we are both more in the business casual realm). We were in here for 3 hours! Clean, well lit, LOTS of merchandise. The seasonal section was huge. I never even made it to beauty or shoes, but they looked like decent sized areas. Anyway, if you're a Maxxinista, this location is the real deal!

Now this store was having a sale!!! As soon as I entered a…read morenice gentleman approached me to see if I needed any help and to tell me that most of the clearance items was an additional 50 % off and the dresses were BOGO FREE...so this is a good sale. Was I broke, heck yeah!!! Did they have my size in the sale and clearance items, heck no!!! But I enjoyed looking. I love digging through the clearance racks, I usually find some I can't live without. I found a great pair of jeans for only $5 but they were 2 sizes smaller than my waist now..so it was a no go but the price was to die for. I wanted to squeeze those jeans on for that price it was a steal but I just couldn't get them on comfortably so I had to let them go. The staff here was extremely friendly and helpful. The store was very crowded with shoppers due to the sale but it was still clean. I would definitely go here again!

Pricey. But that's the normal for this brand in general. The cloths are nice and fashionable…read more This location in particular has a really large selection which is nice. the employees were very nice and helpful as well. they also have a nice and clean store. My wife and I drove about 40 miles to go here and we WILL be back.

2 days ago I went to TJ maxx for some comfort clothes. As I checked out, Carolyn asked me if I…read morewanted a TJX card. In one of my more dramatically emotional moments, I froze. When she asked if I was ok, my eyes welled up with tears- NOT ok... the guy I thought was my "person" suddenly broke up with me just hours before. Friends... they way she dropped what she had in her hands and ran to me, hugged and comforted me... that was the only moment that day I felt a little bit ok. Thank you

Everyone ooh's and aah's over the large selection of clothes! I agree, they have a lots and I…read morewas impressed, great prices/brands and I even found some by Rachael Zoe. What I mainly come here for is pet items. This place is better stocked than some pet stores. Today, I found a serta orthopedic dog bed for 62.00 that zi could not live without... These usually cost 89-125 (or more) so I got it for my 13 yr old doggie. They have toys, beds, bowls, clothing, leashes, treats. Etc. And this particular TJ. Maxx always has more than other ones Another thing I like to shop here for is food items. They have some great seasonal candies. As far as service. The wait in line at TJ Maxx is always torturous. They put you jn a queue lined with misc things that you would never need but out of boredom you end up thinking you absolutely need that phone case or bag of chips etc. smart marketing. Lol. The pro is: The cashiers are always pleasant and quick.