I really like this Loft, especially as compared to others I have visited. When I was wearing plus…read moresizes, I got in the habit of shopping online rather than in stores, due to the broader selection. These days my sizes are easier to find in stores, yet I still mostly shop online. Returning things usually ends up being what brings me to the store. Despite this, the sales people are always very friendly and attentive. They always offer to help me find something or offer their opinion (if I ask for it). I am not a pay-retail kind of shopper, and the staff doesn't look down their noses at me if I mention looking for a bargain. To me, it is a nice environment. I don't doubt the experiences that others have had there; I had similarly poor experience at a different Loft store recently. But maybe things have changed at the Emory Point store since the poor reviews from 2016 and 2018. This Loft store has a good selection of sizes and I like being able to see the new styles they have on offer, which they seem to update pretty regularly. I even have bought some things in store!

Super excited that I finally have an Ann Taylor Loft close by! Since the store is new, it is clean,…read morethe sales associates are friendly, and they are not too crowded. Would highly recommend checking out this store and the other stores in the Emory Point area. Very excited about this new residential and shopping development and look forward to returning here soon!

It's odd that this location is never busy. It may be but every time I have entered its me and like…read moreone other person. My husband loves this shop. Sort of a grown up offering for his skater boy teenager that lives somewhere in his adult self ghat has moved onto a more classic style lol but thi caters to that urge when he wants it. Great for vacation-wear. The store smells great but it quite small. Staff is friendly and not overbearing

I think I first encountered Marine Layer through targeted online marketing on Facebook. Ok ok, say…read morewhat you will about companies collecting information on me and then using it to spend... well... more money. In this instance it worked because I really just loved the design. The story goes: Guy meets girl. Girl throws away guy's old shirt. Guy loved old shirt because it was soft. Guy wonders, why can't all shirts be this soft from the start? I walked into the first Marine Layer store when I was out in Seattle. I was surprised to find this store here at Ponce City Market. Naturally I walked in and looked at the designs. To be quite honest, the prices here are steep but the design, fit and comfort are second to none. I can't get all my clothes here (because I'll be REAL poor) but I do occasionally get one or two items that I then treasure. Although most of the clothing they sell are manufactured in SF or LA, some of the products come from overseas. I also found out here if you donate some of your old clothes, you can get coupons to be used in the store. In fact, there is now a small section of clothing made from old clothes! pretty neat.... Although walking into the store is nice to be able to browse and try on clothes, now that I know what size fits me, I can do all my ordering online. Again, this is expensive but the clothing designs are top notch. Very much a west coast vibe going on here. If you haven't been yet, I suggest giving them a try. You might find out that you like them... a lot!

Great store! Large selection of goods. Better than most stores. Of course wonderful pricing. The…read morestore was clean, so I know the service is great too

I came here to buy a few items for my apartment. As with many other locations, it was well…read moreorganized with plenty of items to pick up, even if I didn't need them. Staff were friendly and helped with smiles on their face. I would definitely come again especially as it is right next to the movie theater.

Great customer service and support. Employees were most…read morewilling to help. Even managers come forward to help out.

I have never come across a more unnecessary situation as I did today with a store clerk who seemed…read moreto have way too much anxiety, energy and accusatory behavior. I bought 600$ dollars worth of clothing from them the day before and came back to exchange the baggy joggers for the leggings. The woman who was a short very thin white woman with blonde hair did everything but accuse me of stealing my purchase with the full receipt in front of her. I was given an appropriate discount on my purchase yesterday and today she said she would not give me the same.... Not sure why the rudeness and confusion and lack of professionalism existed in this exchange but i chose to walk out without completing my mission of getting the pants that look best on me. Pretty upsetting!

Cashier was a thief!!! Went today and purchased 5 items, when done checking out the cashier handed…read moreme my bag looking at it weird and then staring at me. I moved out of the register lines to check my bag because her look was offsetting and realized my earrings I just purchased weren't in the bag, only 4 items were. My husband grabbed the receipt from me and walked back up to the counter and only had to say "earrings" and she immediately grabbed them from behind the counter and gave them to him. Never in my life have I witnessed something as immature, unprofessional and such a disgusting human being. So before you leave I'd make sure they don't try stealing anything from you. Doubt this was her first time doing this so I attached this photo, hopefully management can look into this and not let it happen again.

It's a good location in the mall (easy for parking) and it's a large store with a lot of fitting…read moretools & Aerie attached but that's where the positives end. The staff here are just so unfriendly unprofessional and unhelpful. Very short and uninterested. I get it, it's retail, but like you don't have to be there. I've never once had a positive customer service experience from this location and today takes the cake. I sincerely doubt I'll e er shop at American Eagle or Aerie ever again after this experience and I have reached out to corporate to get a resolve because it was THAT bad. I had an online order. that I had shipped to store for pick up to avoid paying for shipping. You are supposed to have 7 days from the arrival. 3 days later I got an automated text saying it was going to be canceled if I didn't pick it up by the next day. I called was like hat is going on? They "extended it" to Monday (5 days after arrival) The gorl I spoke to was very short with me and very rude. The next day I got he same text. I call back and go trhough it again. The next day (Monday) I get it again and call to say hi this should be her till Wednesday, I was coming in today but I don't feel well so I'll be there tomorrow (Tuesday) fine we'll "extend it" (again should be fine until Wednesday) 10 am rolls around which is when they open on Tuesday and I get a text saying my order was canceled. So I call again, (This is the 4th call about one order), to ask what is going on, also to say don't cancel it as you just opened so it should be in your stock room. I'm on the phone for 47 min, speak with 4 people, including the manager and an assistant manager, only to be told first "sorry they shouldn't have canceled it and sent that text, not sure why that happened" then, 47 min later "we never canceled your order and we don't send the texts corporate does..." so lots of different information, lots of wasted time. No one gave me a name while on the phone, at any point in any of the calls. When I got here to pick it up they couldn't initially find it (seriously?) but they found it. I asked for the manager and assistant manager's names (as they did't give them to me o the phone) and the girl at the dest DIDN'T KNOW EITHER OF HER MANAGERS NAMES. She had to ask someone else. What? How? Customer service matters. They don't get that here.

I needed scrubs like yesterday so I begged my mom for a gift card for Christmas. We are both in the…read moremedical field so it wasn't hard to convince her. When purchasing gift cards, be aware because they have two to choose from. One card is for in store purchasing only and the other has access for online purchasing. Of course I received the in store only card. I love bright colored and printed scrubs. This particular Uniform advantage doesn't carry much of either. However, they had several sales which were right up my alley. The store had many scrub styles which was a plus. I am really loving the jogger style scubs so I bought a lot of those! There were several sales going on so I took advantage! They were worth the price! When I went to the counter, I found out that I went way over my card limit but Demytra took care of me! She was so patient and allowed me to look again so I could meet my budget and helped we with discounts. Demytra was helpful, friendly, and patient. She was the epitome of excellent customer service! I do recommend Uniform Advantage because quality of the scrubs but don't expect vibrant colors and quirky prints.

Found a good selection and great discounts today. London at the checkout was friendly & awesome!!read more

Purchased these online. I assumed they were Men because there is no specific gender mentioned. I…read moreordered a sz 8 Wide in Men. When I finally got my order last night I was excited, but something told me it was all wrong. I start opening the package and the box is all messed up. The warehouse or wherever the boots came from employees decided to give me a box that doesn't match my shoes at all. I finally get to the Timbs and they are a woman's sz 8. They were so small couldn't even put my feet in them. To top it off they look like they had been worn before. I don't understand how such a large company could make this mistake. Trust I will be at the nearest DSW this morning returning these damn boots. (Online Purchase)

This place is great. Lots of Skechers, which I love. And a great clearance section in the back…read more I spoke with two different sales people and they were both very nice, kind and helpful.

First timer! Not sure how long it's been here as it has been a while since I've been in the plaza…read more I was greeted as I walked in. Maybe 8 customers were there shopping. I immediately thought of Charming Charlie when I walked in. It's no longer in business The clothing is a mixture of country, chic, and boho styles. Cute tops, blouses, jeans, shorts, dresses, etc. A small selection of shoes - sneakers, sandals The prices are reasonable. A pair of pants $48. I did not see anything $60 or more. I did not buy anything today but I will be back soon!

Visited this cute boutique to use a gift card. It's located in The Shoppes at Webb Ginn plaza with…read moreample parking and because i hate the mall, it's an ideal place to shop since it's not saturated with people. The store was empty just after 10am on a weekday. The employee greeted me and let me browse around. The styles vary but are mostly trendy. A lot of styles seem to have a southern flare and are for suitable for middle age (30's-40's) women. If you're looking for a nice blouse, some weekend jeans, or maybe an oversized jersey dress, this is the place. You won't find any club clothes here, only good wholesome pieces, lol. Honestly, I found the prices to be typical "boutique" prices. Dresses $38, jeans $39, and tops $28+. Not cheap when compared to Marshall's, but ideal for some quality pieces. The jewelry is just over priced for costume pieces...$8 rings,$14 earrings. I managed to find something after trying on a few pieces that made me look like I was about to sit on somebody's porch and sip some sweet tea straight out of a mason jar! Don't get me wrong...I adore Ree Drummond (Yes...The Pioneer Woman) and my fellow southern sisters, but those "flare/oversized" pieces made me look huge! I'll be sure to update my review once the fall season pieces come in and I revisit...