Bought her Groupon and refused service.. needed help with a pinched nerve.. called her and wasn't a pleasant phone call.. Clearly cares more about profits than helping people... read more

Dr. Heyert is an amazing Doctor! She has a true gift for helping people with chronic pain. I have seen her off and on over the past 15 years for regular chiropractic maintenance and her skillful treatments always leave me feeling incredible. She has a warm and deeply caring manner and is very gracious to work with. Highly Recommend! read more

Holley is the most amazing Chiropractor in the world! From the moment I walked into her office I felt an amazing sense of peace and relief rush through me. The shear ambiance of her waiting space is so relaxing! Holley always causes me to feel like I'm the most important person in the world. She has a sweet caring voice, her appearance is beautiful to look at, and her touch is very nurturing. She truly cares for all her patients. I see it on their faces as they come out of their session with her. She knows exactly what the spine needs and she aligns me perfectly! A+++++++++++++++++++++++++++++++++++++++++++++++ read more

If you've got a flexible schedule and don't care much about bedside manner, Dr. Heyert will do the trick. She made my back feel better. It was the last minute changes to or cancellations of appointments, repeatedly forgetting my name, annoyed reaction when I had questions about my treatment, and pinning blame on me for these slip ups (never took responsibility or apologized) was more than I could deal with. Her receptionist often got crap for the chaos, but he is lovely and helpful. read more

Holly is not only a fantastic chirporactor, but a wonderful person. She is relaxing, caring, attentive, professional, and concerned about getting your body right. She takes the insurance that is offered to Berklee students - which means she's totally free! No co-payments (since I've been there). This is a wonderful benefit for students who are covered in the Back Bay area. Check with your school/insurance to see what your policy covers. I know berklee has a provision for chiropractic care. read more

Like Marie, I also went to see Dr. Heyert because of the recommendations I saw on Yelp (before I was a member, too). I'd never been to a chiropractor before, but my insurance covers the visits and last week I was having insane back problems. So I made an appointment to figure this business out. My first visit was just to see what my problems were. Dr. Heyert took pictures of my back, and she spent some time trying to figure out what my biggest issues were. She doesn't do alignments on the first day because she needs to review her notes, but she knew I was in a good amount of pain, so she let me rest for a bit with a heating pad on my back, and then she gave me a five minute massage before putting more heat on my back. The next day I went back and learned I have more problems than I thought. She explained everything to me perfectly so that I was able to understand where my problems areas were and what needed to happen in order to correct my alignment and posture. She explained everything, had me lay down, and then she started aligning. Whoa. I've never heard such weird noises as a result of my own body. I couldn't stop laughing between all the cracking and the pops. I'd never had my neck cracked before, so when she started to go for it I was so scared, but the relief I felt right afterward was incredible. Dr. Heyert is extremely gentle, but she does what she needs to do. You are also her main concern when you are laying on the bed, and she wants to do whatever she can to make you feel better. Another awesome thing about her is that she knows you by name and face right after your second visit. That's pretty awesome for someone who has their own private practice and a lot of different patients. Her assistant is great too. His name is Simon, and he's pretty chill. He's a nice person to greet you when you first arrive, that's for sure. I can't wait to go back today to get re-aligned. I also can't wait to laugh at myself again every time she cracks my back. Hilarious. read more

Dr. Heyert is one of the most caring and effective chiropractors I have dealt with. She truly explores your symptoms and conducts research to tailor a treatment regiment/plan that fits your needs. I highly recommend at least a consultation with her. Her experience, care and meticulous attention to detail will make you feel like her only client. read more

I went to Holley for a year and a half until I moved away from Boston. Within the first week of treatment, Holley and Dianna knew me by name and would ask me about my studies and activities specifically, which I find to be very impressive considering they have up to twenty people come in each day. They were friendly and welcoming, and I immediately felt at ease in the environment. After taking x-rays, we found out that I had a slight scoliosis, and I started going to treatment three days a week. As a college student, I generally wouldn't be able to afford this kind of care, so let's just say that the service is, well, "affordable". About eight months into treatment, I had a muscle spasm in my back. I emailed Back Bay Chiropractic on Friday morning and was given the first appointment that day. I slowly made my way there, and Holley spent over forty-five minutes treating me with hot packs and massage. What made this particular moment stick out to me, though, was the fact that the next afternoon, I received a call from Holley making sure I was doing better. Despite the fact that she has the weekends off, she took the time to call to see if I was okay. To me, this is a great example of how much she cares about her patients. In my last week of care, I took another x-ray and we found out that my scoliosis had actually been cured. I would recommend Holley to everyone. She is caring and kind, and very good at her job! read more

I've had problems with my back since high school, and now that I'm in my final year at Northeastern I've gone to quite a few chiropractors. I left my last chiropractor because I couldn't afford the $40 co-payments (yipes). I discovered Dr. Heyert through Yelp, and I couldn't be happier. She is incredibly caring and always seems happy to see her patients. The office is peaceful and comfortable, and it's right on Newbury Street, so that's super convenient for me. Dr. Heyert provides special consideration for Berklee students and Northeastern students who have the Northeastern insurance (NUSHIP), and probably other students, too (those are just the ones I know of for sure). Read: very, VERY affordable. No reason not to go if you have any sort of back or neck pain. I went in for my first appointment, and it was a quick and pleasant evaluation. She checked out my back, had me turn my head side to side, etc., and then asked if I wanted to take a picture for a "before and after". I thought that there probably wouldn't be too much of a visual difference, but went ahead with it anyway. She suggested a treatment plan, and set a re-evaluation for 4 weeks later. I began my treatments the next day, and I absolutely love them. It's so relaxing to lie there with heating pads on and to just rest, and then the adjustments give me a big pain relief. I really look forward to my appointments, but even if something comes up suddenly and I have to cancel or switch my appointment, Dr. Heyert is always extremely accomodating. I've called the day of to switch my appointment to the next day and there is no problem at all, unlike with previous chiropractors which would have charged me a fee. One of the most surprising things I have found about working with Dr. Heyert came four weeks after my first appointment when we took another picture for the before and after. My back is very noticeably MUCH straighter! Even without this result I would have kept going for the relaxation and the pain relief, but the before and after shot was just another great thing about Dr. Heyert's practice. I could go on and on about how great Dr. Heyert is, but I'll wrap it up. Just go check her out, there is no referral or anything needed, just call her up and say "I'd like to make an appointment"! read more

I am brazilian student at Berklee College of Music and have been going to Back Bay Chiropractic since summer 09! I have to say it was the best decision I could have taken! My posture has gotten so much better at my instrument, my hand pains (which were severe) have gotten better and still gets better by every session. Dr Heyert is great, fun, interested in helping you... Just perfect!!! ;-) read more

I have had chronic back pain as long as I can remember, and back issues are hereditary in my family, so I have been seeing chiropractors for many years. Before I moved to this side of the country, I had a great chiropractor back in the Seattle area so I was kind of picky when I moved out to Boston. Dr. Heyert has been absolutely fantastic in the time that I have been seeing her, from the very first visit! She sat me down to discuss what my main problems were, took x-rays, and laid out a plan to help me reach a point where I don't wake up every morning wondering if I'm going to get another headache from neck tension. She is so comfortable to be around, and it really helps a person relax while getting an adjustment, along with well placed heating pads and some light massage to loosen up the muscles around particularly tight joints. All around, she helps me feel great physically, and her office is so welcoming. It's a great environment to be in and comes highly recommended if you are looking for chiropractic care in the Boston area! read more

Dr. Heyert was the first Chiropractor I ever saw. I had scoliosis and it was causing severe pain and interfering with my ability to focus and enjoy life. She was referred to me word-of-mouth by a bass guitar student at Berklee, in my first semester there. I'm so glad I complained about my back pain that day! Now, I never have a doctor or bodyworker comment on my scoliosis, and if I bring it up they say it's "very minimal." No one will ever tell you chiropractors can "cure" scoliosis, but Dr. Heyert's treatment saved my life. I've since moved away and discovered it's hard to find not only a "good" chiropractor, but the RIGHT one for me. Thanks, Dr. Heyert, you are a real diamond in the rough! read more

I absolutely love back bay chiropractic! Holley is the sweetest, most genuine, and caring person I've ever met. I have been a patient for over a year now and the results are absolutely amazing!. I've always had bad posture and neck problems from singing in bad position. Dr. Holley Heyert put me on a treatment plan of three 20 minute appointments a week for four weeks. After the first week, I saw drastic improvements. I still go at least once a week not because I have problem just because I love the appointments. Back bay chiropractic is a block away from my school, Berklee College Of Music, and its always been my favorite way to spend my time in between classes. Every appointment is around twenty minutes and they're very relaxing and extremely effective. You lay face down with a heating pad on your back and then she puts bio-freeze lotion on your back and gives you the best massage of your life and then she adjusts you!! The best part is that she offers a great student discount for ALL college students with health insurance benefits.I would definitely recommend Dr. Holley Heyert to anyyyyone, especially musicians. read more

Holley is the best!! You can tell from the moment she sits down with you that she genuinely cares about helping you feel better. She's amazing!!!! read more

When I was going to college in Boston, my back was so screwed up that it hurt to even get out of bed. One day a friend of mine recommended Dr. Heyert to me; and I went once a week for my last year of college until I graduated. It has been 4+ years now, and the work that Dr. Heyert did to my back has had a lasting effect on the health of my spine. What she did for my back has helped me live a much fuller, pain free life since graduation. Thank you Dr. Heyert for all that you have done! read more

I am willing to give this place 1 star because at first, Dr. Heyert (I feel weird calling her a Dr. to be honest) gave me OKAY care. My back definitely looked better in the before and after pictures, but I was continuously in a lot of pain throughout the entire treatment process. Even though it looked better, it hurt more & more the more I came to see her. I attributed this to growing pains. Dr. Heyert is very sweet, but she is incredibly unprofessional. Go here if you don't care about feeling like you are walking into a hole in the wall, and having to listen to her gossip with her other patients. Her treatment "rooms" are one big room, beds separated by curtains. It's no surprise to me that she waves copay for students, because otherwise I wouldn't be surprised if she ended up with malpractice suits left & right. On my first visit, I mentioned that she had good reviews, and she proceeded to tell me that she was "shocked" (almost to tears) by the one slightly negative review on Yelp, and told me that the girl that wrote it was making it up, because her waiting room has never been noisy. So I'm sure that if you go in to see Dr. Heyert, and mention this review, she will make up excuses as to why I would give her a negative review, and say that it doesn't reflect at all on her practice. She won't take every patient, and if she doesn't like you personally, she'll send you to someone else. She had me call another patient who was angry at the way Dr. Heyert talked to her, to "sort things out." There are plenty of other chiropractors in Boston, & I'd say with anyone who is doing work on your body - sometimes the value of the care is worth a few extra dollars. All of this being said, I loved Dr. Heyert at first, and was willing to look past all the warning signs (emotional and erratic behavior and conversations) because a lot of people rave about her work, and she is really very kind and loving. This might have to be a see for yourself kind of thing, but I know I won't be sending anyone that I care about to Back Bay Chiropractic. read more

Holley is amazing and she genuinely cares about her patients. She takes the time to properly assess your problem and then gives you the proper treatment according to what needs to be done. Compared to other chiros she goes above and beyond to make you feel better. Highly recommended read more

After explaining why the situations happened and apologizing sincerely, Dr. Heyert (and her friendly staff) examined my body thoroughly again, and she explained my results clearly. I am glad that she noticed new problems I have been developing at beginning stages. Can't wait to get them treated soon. She has taken the time and effort to address my concerns and health issues. Therefore, I am changing my review because she genuinely cares about her patients. read more

I have been receiving chiropratic services with Holley for over a month 2 times per week. Holley is excellent!! I have seen multiple chiropractors over the years in other states. Holley is by far the best chiropractor I have worked with. Holley takes a detailed and careful approach to diagnosis and works at the pace of her clients to help ensure you leave feeling better, not worse. I would recommend her to anyone who is in need of chiropratic services. Holley is amazing!! read more

I've been going to Dr. Heyert for over 10 years ever since I lived in Boston and even now that I've moved away I still go back to see her when I come to town. That is how good she is. She's terrific at making my back feel better but she's also a really nice person. I highly recommend her. read more

Dr. Holley Heyert has honestly changed my life. I came in with incredibleeck and lower back pain. As a singer, tension in mmy neck due to a car accident in my youth was really inhibiting my ability to excell in my technique. I started going three times a week as suggested for my first round of treatment, and within a month I felt COMPLETELY different! My posture was much better and my neck/shoulders were so much less tense. This was totally evident in my xrays. The other amazing thing that I attribute her treatment to was the progress I was making with mmy signing. Due to a better alignment in my neck and shoulders, I really believe that it helped me with my placement and breath overall. I was finding it easier and easier to see. Along with excellent treatment, I also enjoyed my warm and excited greetings as I cam through the door. It was nice to know that my doctor knew my name, and remembered what I was doing the last time I saw her. She invests herself in her patients and truly cares about seeing them better. Her office is in downtown Boston, so of course you should not expect it to be a mansion with 5 individual rooms. But thats part of the convenience of her practice. It's neat, tidy, and of course clean! I would totally recommend Holley to a friend with 100% confidence that they will enjoy her treatments. Chiropractic care is a health and physical treatment. Not to be mistaken for a gentle/relaxing massage therapy (though I do find it very relaxing). But essentially she is re-aligning your skeleton, so disregard any reviews that seems disappointed. It sounds to me like they should be looking for gentle massage and oil, not true chiropractic help. No to mention, Diana (her receptionist) is LOVELY! I will miss Holley once I'm gone! read more

A home away from home. Whenever I need to relax, I go to Back Bay Chiropractic. Free snacks, fantastic care, and new friends!

Dr. Heyert is an amazing doctor and person! She is always so warm and sincerely interested in our treatment discussions and personal conversations. I was going about 2 times a week at one point in my treatment, and I always looked forward to the sessions. Due to her work, my neck and back problems are much better! When I was pregnant, she made sure to accomodate my changing body/needs and always made sure I was comfortable. She even took supplemental classes to learn more about different treatments for pregnant patients. I couldn't ask for a better person to be my chiropractor! read more

I called Dr. Heyert to get an appointment after reading the great reviews on Yelp. She personally answered the phone and was extremely pleasant. Unfortunately, she is out of network on my insurance. When I asked for a referral to someone who accepts my insurance she recommended her personal chiropractor to me. I feel very thankful she didn't try to convince me to see her at a greater cost to me and gave me such a recommendation. I'll review the doctor she referred when I'm able to get an appointment. read more

Dr. Heyert is friendly, knowledgeable, and, best of all, concerned with your overall health. Her expert care and advice has helped me to become a healthier person. read more

Dr. Heyert is a gifted chiropractor and an amazing person. From the first appointment she makes you feel like the most important patient she has ever had. She is affordable and her staff is always very helpful as well! I recommend her practice to anyone. read more

Dr Heyert is confident and very competent about her work. I first visited her about six months ago when I was having lower back issues. After a few sessions her manipulations and massage quickly stopped the pain. More recently I called her office when I was in severe pain after a hiking accident, I could barely walk. I was given an appointment within the hour, and after treatment I felt enormous relief. I cannot praise her enough, I am so grateful. I am a clinician and a scientist and I have always been a little nervous about going to a chiropractor, but now I am a complete convert. Next time I have a neck or back issue , Dr Heyert will be my first call. read more

Dr. Heyert is an outstanding, knowledgeable, kind, and talented chiropractor. I have been to many, and she ranks at the very top. She has a vast understanding of the spine and was able to rid me of my migraine headaches and intense shoulder pain (which had plagued me for years). She also takes a holistic approach, and takes the time to get to the root of the pain, which not all chiropractors do. She is not a "quick adjustment and send you on your way" doctor...she spends ample time with each patient, determines all possible causes of pain and misalignment, and works at solving the problem rather than just offering a quick fix. Before Dr. Heyert, I did not have a lot of respect or trust in chiropractors, as I work in the medical field (which can be quite disparaging of this profession). She quickly taught me that a good chiropractor has as much knowledge (if not more) about the spine than an orthopedic doctor, and a good chiropractor can save you from unnecessary back/spinal surgeries and years of pain medications. Do yourself a favor and visit Dr. Heyert. I will forever be grateful that I came to her rather than sticking with the heavy duty migraine pills my neurosurgeon prescribed. I no longer have migraines and I no longer need pain meds. I recommend her without hesitation. read more