This store is always clean, great staff and the water is good! I highly recommend anyone who is…read morelooking for a water store to go to locally.

Don't waste our time! If you are going to advertise hours of operation, be there at those times and…read morebe open.

I was having issues with another water service and getting delivers to the correct location. Long…read morestory short, I called Tahoe and spoke with Bruce. He took care of me and had a delivery at my door just a few hours after we got off the phone. Great service, would recommend again

We called Tahoe Pure Bottled Water when Mt Shasta Spring Water dumped us into Alhambra's client…read moreaccounts. I sent Tahoe Pure an email by going to their website and they answered it within an hour, then arrived at our business the next morning right after we opened our doors. They set us up with an account, provided about seven bottles of their water on the spot, and we have begun to drink it. We were 35 years with one bottled water company and have always been picky about our drinking water, but we're very happy with the Tahoe Pure Bottled Water. We had a 4th of July party this week and the relatives and friends were able to get a drink - and they were also very impressed with the quality of the water. A big THANK YOU to Tahoe Pure Bottled Water for being really terrific and taking care of our needs right away. In a massive heat wave. 4th of July week. What more could you ask for? Oh, and their bottles are nice and new, they have a handle on the side to make it easier to get onto the dispenser, the water dispenses better and easier, and the water is so clean that we don't foresee any issues with it. Very good!

Requested to start service Owner very nice said to send…read morehim text with address / phone. I had told him we were out of bottled but could wait till whenever they were in this vicinity ( corning area) Was extremely surprised when within an hour of sending him my info i heard a truck roll up. There was my water! Thanks

Very poor customer service, told me it cost him money service when I had to put his service on…read morehold.

Updating review: Culligan came out and repaired system and…read morenow water is better. My hair is still ruined and has costed me over 1,000 in repair treatments and is orange. But the water smells and feels better now. The Culligan service tech was very professional and seemed to know what he was doing. Hopefully my hair is repaired soon.

Customer service. For 20 years we have picked up our salt from Culligan. Today I went and bought 3…read morebags. The person helping me told me to pull around back to pick it up. One of the owners "Chaz" told me they won't put it in my car anymore due to worker's compensation cost if they get hurt doing it. But they will deliver for $25 dollars and dump it in your system. How does this make sense?? So I picked up three 40 pound bags and put them in my car. I've told 8 people so far today!

Customer service is very poor. Long story short, I received one of four deliveries before…read morecanceling. I will not return or recommend this company to others.

if I could give this company a negative rating I would. Where to begin? Don't begin with them. we…read morecancelled our service and they showed a delivery coming up. I attempted to cancel it the day before but was told it was not within the 48 hour window. I said that we weren't supposed to be getting any more deliveries. I had requested no more delivers a month or two prior. We used to get Mt Shasta Spring water and were completely happy with them. The delivery fee was in the cost of the bottles of water. There were no added charges like this company does randomly and justifies it even tho it's unjustifiable. First, they began charging us a $4.99 delivery fee after raising the per bottle price by over $1 per bottle. Then randomly they bumped up the delivery fee to $13.99. The water tasted different even though we were told it was spring water, which Mt Shasta had been. I spoke with customer service finally after several attempts to get through as their phone system sometimes will ring and sometimes won't. After selecting an option I was told it would be at least a 30 minute wait. I called back and they almost force choosing delivery as your reason for calling. When I said 'no' they continued with delivery as an option. I managed to press different numbers and finally thought I was getting through to a person. I was able to provide my number for a call back which they did within about 5-10 minutes. I spoke with the agent and said we do not want any water, we are returning three bottles, left a note on the bottle to not leave any new water, and told the agent we should not be charged a delivery fee, to which he said we would be since we didn't cancel within 48 hours. I said that this delivery was without our consent as we had put all deliveries on hold until further notice since we were planning on cancelling due to their outrageous charges and to remove my credit card from their account, which was on autopay. I am unable to change or remove my card myself or turn off autopay, which seems completely illegal to not allow me to do so. He said he would remove my card but there still might be a delivery charge on there and to call and they will refund the charge if that happens. Today, there was a $60 charge on my account which was reversed, but come on! I went online to remove my credit card and was unable to do so and it shows autopay is turned on. They never deleted my card as I requested and they promised to do so. I called their number which was difficult for me to find, and after finally getting to something other than delivery options, which tells you to go online to manage your delivery options, I thought I was getting an agent and it rang then a recorded voice said they were closed and to call back during business hours Monday to Friday from 8-6 or something like that. It is Friday at 10 AM when I called. This company sucks and I don't like to leave bad reviews or use that language, but they suck! I have felt emotionally violated by this experience and will never go back to this company. No wonder they keep changing their name. Do better Alhambra/primo whatever your name is and you won't have to change your name. Answer your phones, stop adding random fees which you randomly increase or restricting people from managing their own credit cards or being able to delete from your website. Stop making customers feel as tho they have no rights to their payment cards on your website. Quit making a 48 hour deadline to change or skip delivery options. A 24 hour notice should be sufficient or even 12 hour. Don't run a business if you are unwilling to treat the customers right. We decided to get a couple of three gallon bottles from Walmart and go to our local health food store where we get free reverse osmosis water if we purchase a minimum of $1 from the store. You are serving customers not your pocketbook. If you want customers in order to stay in business, then treat us better. We got water service after a family member had open heart surgery. We were quite happy with Mt Shasta Water for years and even stayed with you for over a year I think or at least several months, not realizing we were paying more for our bottles and the added delivery fee. We had trusted what we had and hadn't realized the change. But when we did see we were ripped off by this company, we cancelled and it has still been a pain. We feel totally taken advantage of and powerless when calling and asking for help. We feel as though you want to take advantage of your customers and make them feel as though they have little to no rights to their own payment management. This still feels totally illegal to not allow me to remove my credit card by myself online and you still have it on there even though we were promised it would be removed. This is a violation!

George the manager: when you take in pool equipment for repairs, it is like a black hole. You…read morenever get an update like parts are not available, parts delayed, you never hear back until it is finally repaired which could be weeks or months. When you call for status he makes you seem like you are bothering him, he says "I will call you when it is done." Everybody else is great....

Awesome pool supply store with everything you could possibly need…read more I recently purchased a hot tub for my yard and knew that chemical maintenance was an important component to its ownership. Problem was, I had absolutely no clue on what to buy, nor did I feel confident enough to maintain them on my own. I'm glad to have shopped at Leslie's rather than hire an outside company to do the job. This store is located in a newer shopping mall with ample parking. It's only about a mile from my home which is convenient. Walking in was daunting as I felt like a true amateur, but salesperson Morgan truly put my mind at ease. I let her know my situation and she steered me in the direction of a convenient all-in-one maintenance kit. Not only that, but she wrote down exactly which chemicals to apply, how much of each and when. Morgan made me feel valued and didn't dismiss me for my lack of knowledge which I really appreciated. She also informed me of their free app where I could tally up my purchases and earn coupons/discounts. You better believe I downloaded it right then and there! I've now had my hot tub for about two months and the water is still as crystal clear as day 1, thanks to Morgan's professional advice. I will be back whenever I'm in need of a refill!

Ryan does a GREAT job with water delivery for our cattle, since our ponds have dried up....no…read moredelays! He also did some rock clearing for us...did a FANTASTIC job getting the boulders off the hill.

I called Ryan on a Saturday afternoon because my Koi Pond was very low, my fish and plants were…read moresuffering and did not want to exhaust my well from filling the pond. His listing says he's based out of Oroville. I live in Chico and he said that it was no problem to come to Chico as he has water rights there. He is also a fire fighter and told me he would come the very next day, which was a Sunday as long as he was not called out for a fire as it is fire season. He has creek water rights to fill up from as well as can get city water and since it was for our pond, I needed creek water. He called 9am the very next day to confirm I was available for the delivery. His truck holds 2000 gallons of water and I needed a second truck load. He went down and got another tank after unloading he first tank into our pond and came right back. He charged $200 for the delivery per tank and was very knowledgeable and friendly. He is a great people person and I will definitely be calling him again! So grateful.

I have called on these guys many times at the last minute for issues with my well pump - they have…read morealways been able to get up to my house (I live on the ridge) that day and they fix the problem promptly. They are always polite, efficient and happy to have my business. I highly recommend their services.

The counter people are always friendly and helpful when you have questions and if you have any…read moretechnical questions they are not afraid to contact their support team.

Wow ! As soon as I walked in, they acknowledged me and they said can I help you , and I said yes I…read morehave these parts. I need to them replaced for my pool equipment . I had no idea what theses parts where for but these parts where broken and leaking water when pump turned on . They knew exactly what it was for. With no hesitation on what type of pool I have or What the name of the pump of my pool is they took my parts and they saw that I needed them to be replaced and they said yes we can help you and they went to the back room and came out with the parts I needed . I Was amazed I couldn't believe it .I spent the whole day going to other pool places in chico They had no clue what parts I had in my hand. Thank you to the two wonderful employees working today they both have a lot of knowledge.. thank you now I could get better sleep tonight and not to worry about that water leak ! I will be going to Perfection pool & Spas for ever . Thank you

horrible service!! - does not respond to calls for weeks - do not do there job!! getting…read moreinformation is like pulling teeth - dont let them take your money!!!

Excellent service and knowledgeable folks. They got me a well report and water test in record time…read morefor an escrow and had some good pointers for well maintenance and pressure tank and float switch issues. Kevin, Kristin and Trish were all very responsive and answered questions and sent paperwork quickly. Will be using them again. Pleasant and professional.