I sought out Tina Huang because I have dental PTSD and was facing another dental procedure. In my first appointment, I was debating out loud about whether to pay for individual appointments, or to buy the package, because the difference in cost per appointment was a lot. Seeing me debating, she said if I didn't think it was helping we could just convert from package back to individual appointments. It sounded easy. What ensued was this. I had a good experience with my procedure, and told her so, and told her I'm not sure if the work she did helped but I was willing to entertain that it might have. I planned to continue working with her in the future in case it was part of what was helpful. (There were a lot of factors that could have played into it, including that my new dentist is a truly wonderful person and I felt incredibly safe, and also that for the first time I used Ibuprofen and tylenol the night before and again an hour before my procedure. From subsequent experiences, I have more and more reason to believe this has made a huge impact on my experience of pain during dental procedures.). I asked if we could convert the package back to individual appointments. I also mentioned I was planning on pursuing hyperthermia therapy for Lyme.
Here is one excerpt from our email exchange: Tina wrote "I'm not willing to refund you based on email exchanges alone. I know that you had tremendous progress with me, and I have the ability to help you continue to heal. It's very common in my line of work for clients to want to quit once they are on the verge of true transformation. I know this is true for you...it would be unethical for me to let you give up this easily when I know that I can make a huge difference in your health."
Here's another excerpt: Tina wrote "I was hoping I could have saved you a ton of money. But you didn't give me the chance to show you what was possible. I"m baffled as to why you didn't give me a chance and decided to fly all the way to Germany for an expensive procedure when you had a far more affordable option. I do have a history of being able to help people when nothing else will."
I feel quite comfortable with "out there" therapies on my complex health journey. But any possibility that I would continue working with her in the future was more than tanked by this email exchange. She did not convert my package back to individual appointments; it was a loss to the tune of about $1200.
Part of the problem was that her criteria for giving me my money back was if I didn't think it was helping. And the truth is, I don't know if it helped or not, and that's what I told her. I couldn't feel anything when she worked with me, I didn't have a felt sense of whether it was working or not. There was no plan on her part for this scenario, and I think she should have (still should) refund my money.
If others get a lot out of seeing her, I'm glad for that. I hope for her healing and prosperity as much as my own. I'm writing this so that others may know that after my two appointments, the "container" changed dramatically. If you decide to work with her, I'd recommend paying as you go rather than buying the package. read more