I am so handicapped, and I didn't even think that I could go out to a hairdresser again !! But…read moreYvette has made me feel like a member of her family, and I can't even begin to imagine seeing anyone else ever again!!

I'm so happy to have found this gorgeous salon! Alyssa always gives me an incredible cut and style…read more I love that she truly listens and checks along the way to ensure that you're happy with her work. She is so talented and her sweetness makes each visit such a pleasure!

I love the fact that my stylist Kathy takes such time and care to cut and style my hair. She is a…read moretrue professional. I have been going to her for over 20 years. My only complaint is that the prices have increased significantly several times since December 2025. My last cut cost $80 and today it was $100. More than a 20% increase is hard to justify in these inflationary times.

An assistant worker was very unprofessional while I was getting my hair done. She burnt my hair and…read morespilled bleach on my clothes. Then she proceed to take a nap on the floor.

UPDATE: In addition to Pete, Bud, Christian, and Dara have also cut my hair and they all did a…read morefantastic job. Great lineup of talented hairdressers/barbers here. TLDR: Pete is a fantastic barber and if you've been striking out in West Chester looking for the best barber then you should go see him. Experience: It took me less than 2 minutes to book an appointment online via their website and they had several spots available after 6PM which was very helpful. Pete has tremendous attention to detail and he's extremely experienced with clippers, fading, etc. He nailed the style that I was looking for. Pete takes his craft seriously and delivers with a very easy-going demeanor. Between Pete being great, the fast turn around, and the whole thing only costing $25 + tip, The Refinery secured my business for life. I'll also add that the location itself is nice and located across the street from the courthouse parking garage which is super convenient for people who want to park in town for free.

absolutely horrible. i left crying and still was charged for this horrible experience. emma did…read morenot listen to a word i asked for -not one. i wish i never came in to be honest. i was alot blonder aka not box dyed hair either for your information and your employee did not listen for anything !!!!! when i left was way to dark not what i told her and not what i asked for the entire time. was a complete waste of time and definitely waste of money!!!!! do not go to this place! by far the worst treatment and color i've ever gotten! complete rip off! absolutely scam was crying my hair was so bad bc your aka stylist is absolutely horrible if she was a good stylist and couldnt do the job she shouldnt have and i still like my hair better before coming into this horrible over price scam of a place ..... i want a full refund and ill glady never come back

I got the worst haircut of my life here 2 weeks ago. So uneven all around, I really think it was…read morethe girls first day or something. It's hair it'll grow back but I have had to wear a headband for 2 weeks now because of the bangs I never asked for. I can't even tuck them behind my ears. I am so confused how someone could even cut hair this horrible. All of my friends and family even noticed and commented on how I need to demand my money back. Needless to say, I will never come here again.

This salon completely ruined my hair. I went in for a haircut with Rachel and she chopped off more…read moreone side then the other. When i reached out about it she said it was because i had more hair on one side then the other. In all my years of cutting my hair i have never heard that. So i went back in with Michelle and oh lord. I am trying to style it now and im in tears. My hair is so messed up. Hair will grow back but i will never return there. I definitely do not recommend this place. Receptionist always has a stinky face and bad attitude. My hair now looks terrible and i seriously do not know what to do to make it grow back fast. I feel terrible.

Valerie, who does manis, pedis and hair removal, is skilled, good-natured and great company while…read moreshe works. I have relied on her for many years and always look forward to our visits her prices are reasonable and she always goes the extra mile.

Anna is great!! She is an expert in hair coloring most salons you're there for 3 to 4 hours for…read morecolor, highlights, hair cut with blowout not here 1hr & a half to 2 hrs maximum. I don't like sitting so this is of great importance to me besides a busy schedule. I always get complimented after she colors my hair as it looks red carpet ready. I always finish my color a few days later with a keritan treatment to add shine & keep the frizz out of my hair. Monica makes me relax with her magic hands. Worth a try so stop on by.

Ive know the owners chris and deb for over 21 years. They have a fantastic business. I got married…read moreyesterday and they did my hair and makeup for me and my 9 friends and family. They were patient, calm and accommodating. Ive tried other salons over the years and in the end i up back with chris and havent deviated for 6 years. Quality cuts, color, updos. You name it they do it!

I've been going to this salon for several years, and Debbie is my stylist. She's great with cuts…read moreand color, and her daughter Alyssa has done my hair in upstyles for weddings and it always looks great! Debbie also cuts my two boys' hair and they refuse to go to anyone else. I recommend them highly!

Recently switched to Tribe from another salon to follow my transferring stylist and I absolutely…read moremade the right decision! Tribe has such a welcoming and friendly group of stylists along with such a calming environment. Jen, my amazing stylist, has been doing my highlights and haircuts for years and I cannot wait to watch her grow as both a person and a stylist at Tribe!

My daughter recently had her hair done here for her senior prom and it turned out beautifully…read more(sorry - I can't remember the stylist's name but she did a great job!). She insisted that I accompany her to get her hair done, and I ended up having to bring my 3 month old grandson along so I was a little worried, but luckily, they have a comfortable sitting area. I was able to just sit and relax with the baby and watch my daughter's hair being transformed. It's a very cool place too, so I also enjoyed just looking at how they have the place decorated. Overall, a very nice and hip place to get all fixed up for your big day.

I went for a full highlight and left with complete sections of my hair not even highlighted! The…read morehair cut wasn't that great either, for the price I'm not impressed at all and not going back!

Very good prices for hair cuts. I looked everywhere for someone who knows how to cut curly…read more(Botticelli) hair and I have found her! Thanks Marie and the DevaCurl product line!