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Holiday Coin Wash

2.3 (3 reviews)

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2 years ago

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Greenacre Cleaners

Greenacre Cleaners

(12 reviews)

The respect and attention to detail when cleaning and pressing my husband's Marine uniforms from…read more1970 was amazing!! I can't thank Greenacres enough!!

Tldr: they were extremely rude, hung up on me 3 times, damaged my item beyond use and have my cc…read moreinformation laying around for a purpose that's unclear to me at the moment. I dropped off a futon cover (it's actually a sofa day bed cover) for drycleaning. The tags also say dryclean only. Well they washed it, with water, and it shrunk to the point of being unusable. I called them about this and they told me it was somehow my fault they wet washed the thing I'd asked them to dry clean. They said things like "YOU were the one that stained it! YOU DID THAT!" which, yea, that's why I brought it to the drycleaner... the person I was on the phone with that, boy sounded exactly like the owner, says to talk to the owner the next day. The owner, boy sounds like the same guy, calls me the next day and tells me the same thing: it's my fault they shrunk it. OK whatever, I dropped this off for drycleaning, the tags say dry clean only and it shrunk after you washed it. So they ask me for the solution and I tell him to replace the cover ($99 plus tax and shipping). I'll give them the one they damaged and its pretty good quality so it could easily be repurposed, but the owner tells me "world market is junk and they only have crap" and they will give me a $50 credit on future cleanings. For context, this is the first time I've been there and they've returned the one thing I dropped off in an unusable state... no I don't want a credit. They've got to replace the thing they damaged. The owner says "then you can see me in court" and hangs up. You'd think that would be enough abuse for one person in one day but I had to call back because their credit card machine wasn't working when I picked up the damaged item. They wrote down ALL my cc information and told me they would charge me later (with the threat of showing up to my house with the police if it didn't go through.. which is an odd concern to have regarding a customer ready to pay....) so I call them back to figure out what's happening there, only to get hung up on 2 more times. It's unfortunate that in these times a small business would force a lawsuit rather than rectify a situation but after such an extreme lack of civility and such a clear request, that will have to be the only option. Do yourself a favor and just take your stuff to be cleaned somewhere else.

Holiday Coin Wash - laundryservices - Updated May 2026

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