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Hole in The Wall Restaurant

4.0 (2 reviews)

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3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

2 years ago

Their food was fantastic! It had a great texture and on the burgers and the fries were really delicious!

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4.4(22 reviews)
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After departing the first restaurant we tried, we drove almost 20 minutes to get to Randall's. The…read moredesire for a big ole plate of biscuits and gravy will drive a person to do strange things. Anyway, when we finally pulled into the parking lot, it was just about 10:50 a.m. local time. We walked to the front door and saw a hand-written sign stating that they'd be closing at 11, since they were short-staffed. We almost had a group meltdown, haha. But, they welcomed us in and sat us at a booth with no hesitation. My dad and husband both ordered the "Hungry Man" breakfast platter ($9), and my mom and I both ordered the Two Egg breakfasts ($8), plus we all got coffee. For my plate, I got eggs scrambled with cheese, plus bacon and the gravy biscuits. Mom got hers with scrambled eggs (no cheese), and the same sides. My hubs got sausage (theirs are patties), gravy biscuits, two eggs over-medium and grits. My dad got bacon, grits, eggs over-hard, house potatoes with onions and a side of grits. The food was fresh and filling, and quite tasty. The biscuits - which were the one thing we all wanted - were fluffy and smothered in their southern gravy, which was more savory than I expected...if that makes sense. We all really liked the flavor. The final bill, after taxes and tips, was just under $40, for all four of us. Not a bad deal for a quick and tasty meal.

Very good and reasonable prices with great service. Large portions and nice atmosphere.read more

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Randall's Restaurant - Hungry Man breakfast with bacon, eggs, gravy biscuits, homefries with onions and grits ($9)

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Mad Greek

3.3(30 reviews)
2.8 mi

So me and my husband tried this place out for the first time…read more The place has a nice homely kind of atmosphere. Very clean, and very presentable. You can sit at a table, or you can sit at a booth. The workers were extremely polite and professional toward me and my boyfriend to say the very least. From the moment we walked in, we were instantly seated at a booth by our request. Not much longer after we were seated, the Waitress came by to take our drink orders. He got a Dr. Pepper and I got a Diet Coke. Let me start by saying this Waitress was VERY attentive to our table. About 5-10 minutes later, she came back to ask if we knew what we wanted to order. I wanted to get a medium Pizza but asked if we could get one half cheese and the other half pepperoni. She said we can definitely do that. About 10-20 minutes passed and here comes our Pizza. Nice and fresh! So much you could see the steam rising from it! The taste of this pizza was out of this world. Enough to make my mouth start salivating. The perfect combination of Crust/Dough/Sauce/Cheese. When you would remove a slice, it would leave a long and delicious trail of stringy cheese behind as you removed it from the whole pizza. Part way through our dinning experience, the Waitress came back and asked if we wanted a refill on our drinks which we said yes please. The quality/flavor of the drinks were top notch, let me just say that. There's something about having soda at a restaurant that makes it taste better than when you drink the same drink at home. When the waitress came back, she asked if we needed anything else. I told her "Check Please" She politely said, "right away sir" before going to get the check. So here's the interesting part, A medium half and half pizza, and two drinks. How much do you think that cost? Under $20! Such amazing quality Pizza for such a low price. We got all of the above for less than what you would pay to have Pizza Hut deliver you a Pizza. All in all, this was the first time me or my boyfriend had ever dined her. I intentionally held off on eating here when I knew he was moving to Kingsport Tennessee. And let me just say it was worth the wait. The food here is incredible! I'll definitely be coming back to eat here in the future! Or at least that's what my opinion of them was BEFORE Tonight on 10/17/2024... And I quote: "So this location is a place me and my husband enjoyed going to time and time again. We would always get the same thing. He would get a Dr. Pepper. I would get a Diet Coke. And we would get a Medium Cheese Pizza. This was all fine and good, til they did the one thing to cross the line. They Tip Shamed Us. As we left around 8:30 PM they said to us "you guys must not like us because you never tip." We explained we are on very minimal wages. They responded "When in doubt, don't eat out" also mentioning they run on tip to make living wages themselves. This is completely unprossional and unacceptable behavior. Tipping is always optional not a requirement. Especially when the cost of living is bleeding us all dry to begin with. We paid what we were legally obligated to pay, which was the bill for the meal. The tip, is never something that is a legal obligation to pay. On top of that, an employee of an establishment should never speak to the customer the way they did. Tip Shaming is NEVER okay and should not be allowed. No body should ever pressure you to making you feel like you have to tip. This is the very last time, me or my husband will be dining here. I'm not only infuriated that they would take this approach to try to get a tip out of us, but to approach my husband in such a way within an earshot of me. This establishment and all of it's employees should really learn how to PROPERLY treat the customers of whom are the reason they have a pay check. And that's not even getting into the dining experience we had on this night. They were running out of Dr. Pepper and my husband could tell the difference. It tasted like carbonated water and it did not have the same color that Dr Pepper usually has. I legitimately had to flag down a waitress to have this issue resolved because they were being unattentive to us in particular. Probably because they had tip shaming on the mind on this visit. The person who served us the Pizza wasn't even the original waitress. She served the pizza and then not even in a polite tone said Have a nice night, as if to say we weren't getting any more service on this visit. The original waitress came to check up on us only one time as a pose to the usual couple of times they check up on us. To summarize my thoughts, we are never coming to this establishment ever again. If you sincerely thing tip shaming is the right way to get a tip out of someone, you sincerely need to get over yourself. Now, not only do you not get a tip, you have lost 2 loyal customers and landed yourself a bad review in the process. I hope it was worth it."

I love this restaurant it is my favorite place to eat in Kingsport area. I always get the Village…read moreGreek salad but I changed it up a bit and tried pasta Primavera and it was amazing. The service is always great,so is the food.I highly recommend this restaurant I don't know why such low stars before every time we have been there it has been a great experience. The restaurant itself is very cute. I love the decorations, but I am in love with all of their food and all of their desserts. I will add more desserts to my review later on when I get more pictures but I highly recommend eating there.

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Hole in The Wall Restaurant - burgers - Updated May 2026

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