First off, this is in a big, brown building that's near some apartments on South Duff. The sign…read moreisn't huge, but I did drive past it once. It's a brick building, and it has private parking in the driveway. Parking is nice. The office itself has its own door once you go inside. The closest door to the parking lot will get you to their office as soon as you walk in. I called about an appointment right before tax time (bad timing on my part), but they were willing to answer a quick question via e-mail before I had my scheduled appointment date, so that's definitely nice service. Once I arrived there, everybody there was fantastic. The receptionist was really friendly, and even though I showed up 10 minutes early (just to make sure I was on-time), I was taken straight to the office to meet with my CPA (in this case, it was Dan Scoles). As bonus points for the receptionist, I wanted to make sure I had money to go downtown in Ames, and I asked for change for a dollar. They don't keep a cash register (or cash) there, but she dug in her purse and ended up getting me quarters for my dollar. I love that she went out of her way to help. Dan was completely forward and upfront about what I needed to do, and he even printed me off some information. He seemed extremely knowledgeable about what he was doing, and he offered suggestions about things I hadn't thought about doing. He was very down-to-Earth, and he explained my options for things - and also explained what he thought would be the best option. I came in with a list of pre-written questions, and he answered almost all of them without being prompted - just by himself when explaining what he'd recommend and what should be done. My only complaint is that I couldn't pay for my service at the time I had it done. I particularly dislike having bills sent in the mail, and I'd rather just pay right up-front. However, they'll be sending a bill in the mail for me instead.

From the owner: If you are looking for a blend of personal service and expertise, you have come to the right place!…read moreWe offer a broad range of services for business owners, executives and independent professionals. Our experienced and friendly staff is ready to assist you with all your tax, bookkeeping and payroll needs.

Very poor service. Paid $5000 and 6 months after they want $1800 more. When the Judge was sleeping…read moreon he's watch. Very poor service.

I met with Katherine in this office twice. In summary. As a minority in the community I feel an…read moreobligation to expresss my experience! First meeting, she had a backward mentality, I felt like she was one of the good ol boys of Story County. She lacked passion as a defense attorney and had an outdated approach toward my case, it was a fraud issue I had at my bank. It was a consult and I felt more of an insult. Suffering that unexpected fraud caused me to have her retained as my public defender on a criminal case in story county. By that time losing $7,000 from my business account I was in a mentally stressed and financially stressed situation. I came to meet her again to my surprise. I had to bring my two little kids, my older were in school and I had serious daycare issues as it was extremely hard to secure child care in Ames. But, we needed to meet initially. It was HORRIBLE! She came in and introduced the fact my kids were not welcome, she made me super uncomfortable, I asked around and several attorneys said my children are more than welcome to accompany me during our meetings. In the same, meeting she accused me and then warned me to not have them in the courtroom. She continued on with her cynical accusations and even ignored FACTS of my defense. She was rigid, she lacks ambition. She seemed entitled. She lacks a diverse defense tactic or strategy. Of course, public defenders work for the state but some work for their clients. In court, she was weak and even mentioned to our jury a COVID FRAUD ARTICLE-she read, it was a Covid fraud case and she asked one juror to read it, it was a good article... she laughed during her closing argument, she was boring. She never objected to anything. It was like she wanted more to be liked by her peers than to defend me. She misled me and misinformed me on what she could do. She seems like a great prosecutor. She should never represent anyone of color. She is very much in a very privileged mindset. I wouldn't recommend her to defend your dog or cat. And, I truly appreciate all the community and state does to help people who lack the funds to provide themselves with people and proper legal aid, but throw her away and defend yourself. She was literally doing my case on a fly. She may like you and your childless situation more so please by all means try it, but it is a risk. God bless and good luck out there