Great with my babies and excellent grooming! I will definitely be going back, and probably taking them for doggy daycare in the future as well. read more

I would not leave my dogs here. I am in the neighborhood next to them and all you hear is them screaming all day at the dogs to shut up. If they are being paid then you would expect better care: read more

This was our first time boarding our dog and we were pretty nervous and nervous for him because he can get very anxious. Upon pulling into the facility we noticed it was well gated and liked the privacy screens on the fence so the dogs in care wouldn't go bizerk when we pulled up causing a distraction to the whole place. The lobby smelled clean and had a faint homey cinnamon smell which was comforting (A main priority for us was the smell cause it really tells you a lot about the care of that makes sense) We explained that he didn't do well with other dogs in the past, has pollen allergies since we're still adjusting to San Antonio, and that he had some anxiety medication in case he needed it. Turns out he gets along with other dogs very well and made many friends! He also was able to play and tolerate outdoors much better, and he didn't need his meds the last few days of his stay. Huge improvement! We highly appreciate that they offered 24/7 webcams and believe me, we checked in VERY often. I loved that they sent us pictures and messages daily keeping in communication. We feel the care our pup received was excellent and we will definitely will bring him back anytime we need to board him. Staff is extremely nice and Ariel did a great job on his grooming! Thank you HOFFS HOUNDS! read more

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Hoff's Hounds is amazing! You can tell they truly care about the pups. They send pictures and updates during boarding so I am always reassured that my anxious puppy is doing well. When my dog had a hot spot he kept licking, they tended to it and even put him in a cone and they also called to let me know, which is greatly appreciated. My dog and I love Hoff's Hounds! read more

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Loved taking our dog to get groomed and have her. Ails trimmed. Super friendly staff and they took excellent care of our fur baby. Reasonably priced, great service, smiling faces. What's not to love?? read more

We love this place. Our dog Sam is a part of our family and we expect the best for her. This place does not disappoint. Sam loves to get her bath here. She is a lab and the groomer does a deshedding treatment that makes a world of difference. Sam is happy coming and leaving. The staff is always so friendly and welcoming. If you love your pet like we do give this place a try. read more

My puppy had his first groom here this week, and I absolutely loved it! She did exactly what we were hoping for. They were very thorough with our request. They took great care my puppy chino, we will definitely be repeat customers. read more

Hoff's Hounds - Pet Groomers Near Me - San Antonio, Texas

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My Bella and Milo love this places. They get to run around and make new friends every time to attend doggie day play. They come back home so exhausted so I know they love it. Also you can watch them on the camera and you know that their taken care of because they get so excited when we pull up. Boarding has also been great at this place. read more

This was my first time here and my first time getting my corgi groomed. I was told he did amazing with no issues. I was pleased with his haircut, although I wish more was taken from the front. Maybe I should've specified that more. It wasn't until later when we were going to bed that I noticed he had an ugly cut near his private area. I understand that trimming that area may be difficult, but I should've at least been told about it. That's really my only complaint. I love the shampoo they used. It's been a few days and he still smells wonderful. read more

Hoff's Hounds - Cut near his private area if you zoom in - Pet Groomers Near Me - San Antonio, Texas

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My dog Gilley is fairly new to this wonderful facility. When I first stepped into their location I was treated so kindly, Ashley was wonderful. My dog is a miniature schnauzer and until I started going to Hoff's Hounds he did not Have that much interaction with so many dogs. Now he starts crying when we turn in and greets everyone. He plays and plays, I get to watch him on Webcam. We feel so fortunate to find such great people. There is always someone there to monitor the dogs. read more

Up charged on every service. Charged an excitable fee on 7 month old GR during his bath and nail trim. They didn't even trim his nails but charged me extra and the fee. He came home with a nasty rash on his throat after pick-up. Customer service is bad and wasn't even worth trying to have a conversation with anyone. Tried calling the owner and just got voicemail each of the 3 tries. read more

Hoff's Hounds - The rash my puppy came home with from Hoff's Hounds - Pet Groomers Near Me - San Antonio, Texas

First, I want to let you know that my Stella girl should be okay, after she had to have TONGUE REPAIR SURGERY. Thank you to the dozens of you who have reached out to me offering prayers, support & condolences. Sadly, I can NOT say that I got the same care & concern from the OWNERS of HOFFS HOUNDS. I received a message from the owner last night AFTER I posted online about my experience. She admitted her "groomer" misinformed her & "down played" the "nick" she gave my dog. That's Problem #1. Problem #2: The owner did NOT bother to call us after leaving their facility to check on Stella. A phone call like, "I was informed by my employee that she nicked your dog. I just wanted to see how she was doing." would have gone a long way. Problem #3: The groomer is clearly unskilled, deceitful & poorly trained. Problem #4: HOFF HOUNDS admitted they needed to relook at their internal procedures for notifying the dog owner when incidents like this occur. They just figured that out now? This wasn't one of the FIRST protocols in place before they opened their doors for business? Problem #5: Upon entering their facility this morning with my husband, we were brought back to an office. There was a counter height table with four chairs. Myself, the groomer, & my husband all took seats. The owner remained standing. (Customer service 101 & general social psychology knowledge tells you effective communication skills are not just about the words you use. Body language and tone all matter. She remained standing, thus inserting her dominance & superiority & ultimately her defensiveness over the situation.) Neither the groomer OR the owner wore masks. My husband and I did. Problem #6: I wish I could say that the first words out of the owner's mouth were, "Ma'am, first please tell me, how is Stella doing?" NOT ONCE DURING OUR ENTIRE CONVERSATION DID SHE ASK HOW MY DOG WAS DOING. Problem #7: She did begin by apologizing. She admitted she didn't know how bad it was until she saw my pictures online & her phone was blowing up from people contacting her about it. Again, had she CALLED to check in on my dog she wouldn't have had to learn of her condition via social media & be surprised. Problem #8: As she proceeded to speak, I tried to ask what happened. She cut me off and told me SHE was speaking first. WHOA! Customer service at its finest at HOFFS HOUNDS. Clearly, this immediately made things go sour from there. As she (the owner) continued to speak, I choose to look at the groomer. The owner, STOPPED TALKING because I wasn't looking at her! Parents, teachers, anyone out there: you know how when you are talking to a kid & they aren't looking at you so you stop speaking? How many of you (I know I have) have stopped mid-sentence and told that child, "Look at me while I am speaking to you?" While she didn't say those words- again NON VERBAL COMMUNICATION and her choosing to stop talking, implied such. MIND YOU: she is STANDING at this time. Not once did she sit down & join us at the table to have a conversation. Problem #8: As you can imagine the conversation sadly did NOT go well. She cut me off while I was trying to get further clarification from the groomer & herself & she left the room. Not sure her exact words but they were something to the effect of "this conversation is over". She returned with her checkbook. She proceeded to write a check & I told her to wait. She then cut me off & said "What, you think I won't pay you the rest if the cost ends up being more?" I stated "Uh, no. Had you let me finish, what I WAS going to say is that I'd rather WAIT until I pick up my dog from the vet & get a final total incase the amount is LESS than what we originally paid last night." We left & went to the vet, informing her we'd return with an itemized invoice. Problem #9: We returned. I had invoice in hand. No "Hello". No, "How is Stella?" (Another MISSED OPPORTUNITY to show care/concern) I stated, "Stella is doing okay, thank you for asking." She replies she was glad to hear. Upon leaving, I warned the lady behind me to be careful they don't cut her dogs face. Just a word of caution. Legit. Well within my right to say. The OWNERS yelled at me to get off their property or they would call the police on me. The MALE OWNER THEN got close to me within two feet (NO MASK MIND YOU - I had my mask on) And he proceeded to intimidate me off his property. I stated that I was just warning her about her dog's face getting cut. He said, "We didn't cut your dogs face, we cut her tongue." I said, "No she has facial lacerations too, would you like to come to the car and see?" He replied, "No, I don't care." And something about not caring if I wrote about this experience on social media... So. People, go wherever you would like to get your dog groomed. If you have had a pleasant experience there great, good for you. However, I will not give my business to a facility that treats their clients or their beloved dogs this way. read more

Hoff's Hounds - Our dog at home immediately after her grooming service. - Pet Groomers Near Me - San Antonio, Texas

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My 1-year old Dobbie came back home one day with a torn paw after a doggie day play. It was so obvious because she was limping to even walk. I called Hoffs and expressed my disappointment and concern. They told me that they had no idea that my dog was injured so no medical treatment was given. They then asked me to send an email so the manager can address the concern. I sent an email and never got a response. This is not the first time my dog came home injured like this. I understand dogs play rough but the injuries that my dog came home with were much more than that. However, it upsets me more that the employees don't seem to care to provide enough supervision or to have enough training to take care of that many dogs. They also don't seem to be bothered when a customer has a concern. I do not recommend this place. Leaving your dog here may result in your dog being neglected and not receiving the proper care he/she deserves. read more

From the moment my fur-baby and I walked in, we felt so comfortable and welcomed I LOVE the different play areas and the entire property was awesome! It was our first time going here, AND WE WILL DEFINITELY BE COMING BACK!! I wish I had a before pic, but his after... INCREDIBLE! He's had to endure my failed attempts to keep him somewhat "groomed" during COVID-19, but he's back!! Clean, fluffy, & the freshest he's been in 2 months‍ Cierra was super kind & I 100% will trust that my precious fur-baby will always be in good hands, at Hoff's Hounds!! read more

Hoff's Hounds - My fur-baby came back so handsome and fluffy!! - Pet Groomers Near Me - San Antonio, Texas

My Rocket loves this place for Day play. He has so much energy at home and doesn't have a big yard for him. He get sooo excited when we get there, he makes friends and runs around. When I pick him up at 6pm, He is so tired and puts himself to bed by 8:30. We take him 2 times a week. Everyone has been great with him and patient with him. I love watching him on the cameras, I get to see him run around with his friends. And love the little report cards I get. read more

Hoff's Hounds - Rocket - Pet Groomers Near Me - San Antonio, Texas

The Best place I have ever been too! My 5 pound four year old mix chihuahua loves it there ! She is so attached to me that I was so happy to see how well she did ! The staff is outstanding and very caring ! Try them you won't regret leaving your fur baby there!Thank You HOFF HOUNDS FOR GREAT CARE FOR MY LEXI ! read more

Highly recommend for boarding you dog. Critical points for me is opening on time and being able to quickly do the check in/pickup quickly along with caring for my animal. They hit all the marks, opening on time (even on Sun pickup), fully prepared to inprocess the animals. Superbly done. Care was excellent - even sent pics of our dog! Upon pickup, which took less than 5 mins on Sunday afternoon, they gave us a 'report card' letting us know how well our dog ate and also how well they fit in with the other animals during her stay. Just excellent boarding and we will definitely be using them again. read more

Don't ever do boarding. Your dog will not learn anything from that when you try to train yourself with whatever the trainer did

Place is a joke. Do not take your baby there. Went in and bad customer service. Didn't specify that needed shot records for first visit. Should have had a waiver like the other groomers. DO NOT TAKE YOUR BABIES THERE. read more

Our GSP Cooper just came back from his first stay at Hoff's Hounds. The staff was really nice and did a great job of giving us daily updates on how he was doing while we were gone. He was so tired from all of his play that he fell right to sleep on the way home! Cooper will definitely be making another stay here when we travel out of town. Thank you for taking care of our fur baby! read more

Hoff's Hounds - Just relaxing on the patio after an active day. - Pet Groomers Near Me - San Antonio, Texas

The girl who cuts the claws of the dogs is spectacular!! I took my rescue puppy to her and she was so good to him mind you he is traumatized for everything and when we took him at the time I had him for less than two months and he was a biter. And he was abused prior to living on the street for several months. She handled him so well. He wasn't stressed or scared or anything read more

I live in the apartments behind them. I work nights and come home EXHAUSTED AND AT 8AM everyday, a dog barks loudly until 9:30 am. It's extremely frustrating that they don't do anything about it. I understand it's a dog park but for the past 3 years I've lived here you would think they would do something about that dog who barks loudly for HOURS. With apartments and house right around them. read more

Thank you for taking great care of our pup while we are away from home. I don't worry so much because I know she's in great hands and the daily texts with photos are the best to receive. We will continue recommending your business to other dog owners! read more

Hands down the BEST place to play and board! All the humans here live dogs and treat them as their own. Our 18 month old lab runs to get in when we go for play days and boarding. When our senior lab passed away, Trisha, the owner sent us a beautiful tribute to our Ellie girl We are so lucky to have found Hoff's Hounds. read more

We live in Dallas but have spent a lot of time in San Antonio and our Annie LOVES Hoff's Hounds! We could not possibly trust our dog anywhere more than we do with them. The owner is also a dog owner and has an incredible love for everyone's dogs, and always makes Annie feel welcome and loved. As for the post below about masks, they've had a sign on the gate since they opened after Covid. I know many people utilize the curbside service if they aren't comfortable going inside where masks are not worn. read more

Hoff's Hounds - Pet Groomers Near Me - San Antonio, Texas

Amazing place! We love taking our great pyrenees Maggie here for all-day play dates with other dogs. The staff knows all the dogs on a personal level and they love to see her, it makes you feel really welcome! If you are in need of day care for your dog (large or small) check this place out!! read more

I took my fur-baby Sophie to Hoff's hounds today for her very first grooming session. She's a Silver/Silky Yorkshire Terrier, and the groomer did an amazing job of cutting her hair short as I wanted it, but more importantly she was able to retain all of Sophie's features that make her the cutest Yorkie there ever was. I am so happy with my choice to bring her here and will be bringing her and my other pups here as well. read more

My dog LOVEs this place, so I started having her go once a week, sometimes twice a week. She is so tired when she comes home and sleeps a lot...haha! When I bring her there, she is always so excited. I love the little notes that they give us regarding who she played with and how she behaved. I have only used the doggy day care there, and not the grooming or the boarding so I can't speak to those services. read more

I took my Abby today for a grooming appointment. We have explored several places in the past with varied experiences. Hoff's Hounds is BY FAR the BEST of them all!! Abby was returned to me very happy with no signs of stress at all, AND they did an awesome job with grooming her!! She looks beautiful!! I highly recommend and will certainly be a returning customer!! read more

Hoff's Hounds - Pet Groomers Near Me - San Antonio, Texas

Incredible owners that treat their clients like their own fur babies. Follow their Instagram stories! So cute!

This place is the best! We have two large dogs, and they give 5 star treatment every time.

I took my pup to a wash and play day at Hoff's Hounds and she loved it!! I checked in on her through the web camera and it looked like she made some puppy friends too. She got a bath at the end of her play day and looked fabulous when I picked her up! I highly recommend Hoff's Hounds!! read more

This was the first weekend my wife and I had to board our dog. We usually take him with us but were unable to. We lived near by and would see the dogs outside playing sometimes and decided to check it out. Hoff's Hounds has a big back yard and front yard with plenty of room for the dogs to run around and play. They have pools set up in as well so the dogs can play in the water and cool off. When we first brought him there, they separated him for a temperament test and slowly introduced him to the other dogs. This provided a safe environment for not only our dog, but the others as well. While we were gone, we got to check in every day and watch him on their webcams. We were able to see the whole facility and watch our dog play with the other dogs. This definitely kept us at ease while we were gone. They took care of him and made sure he had plenty of time to stay active. Our dog gets a little "humpy" sometimes, and even when he was separated from the other dogs "in time out," they would make sure they let him out on his own and played with him. Overall: Highly recommend. Will definitely be taking him back for half day play sessions. Very friendly and caring staff. Our dog was excited to be there and will definitely be back. read more

I have two dogs who I care about deeply. My husband was a dog handler while he was active duty in the Marine Corps. We wouldn't trust our dogs with just any groomer. My husband has high standards and expectations. We've left several groomers because they didn't meet these expectations but I can tell you we've remained loyal to Hoff's Hounds since they opened! The staff is always friendly, they handle my sensitive older dog with a lot of care, and you can tell that they want the animals to have the best experience. The fact that they have cameras on their website shows how transparent they are in their care. I'll continue to take my dogs there every month for grooming and would highly recommend you do the same! read more

We boarded our pups for two weeks and they took excellent care of them! Highly recommend!

They took great care of my girl with daily updates! They're not kept in a kennel all day. She had so much fun being outside.

Great place to let ur furbaby stay until you return home. They did an amazing job with my big boy. Thank you and your staff.