The hardest part of traveling sometimes is having to leave your fur babies behind. From the moment…read morewe were greeted with a smile, we knew Cali and Ted were in good hands. They had plenty of space to play, had access to a pool, and made friends We got pictures while we were gone to see what a good time they were having. Thank you so much for welcoming and caring for our babies!

This is our 3rd time working with Steph & Zobi, so I felt compelled to leave a review. We are…read morereally cautious who we trust to stay over and take care of our boy, but you can tell Zobi just genuinely loves animals. Tyson (our lab) always gets so excited when he sees Zobi now & gets the zoomies They have extremely good communication, giving us regular updates & even sends us pics so we can see what Tyson is up to throughout the day! I'm really relieved we found someone reliable. We recently forgot it was trash day (we were out of town) & Zobi took out the bins for us without saying anything. They definitely go the extra mile to make sure your baby is taken care of & your home as well!

If your dogs think they're family members as mine do, Nicole's is the place for them. She warmly…read morewelcomed them into her home where they had full access to lounge inside, or exercise in her nice (and clean) fenced in back yard. She even takes them for daily walks around the neighborhood. They are not kenneled and she treats them just like her own dog Mia, who is a wonderful play companion and wore my boys out! Nicole is very present and professional and takes her business seriously. I appreciated the daily text updates and pictures. No stress about leaving them with her, not even sure they wanted to come back home with me. Highly recommend, won't ever board my pupps elsewhere! Thanks Nicole!

We had a great experience with Nicole. She sent us updates and photos of Luna so we knew she was…read morehaving a great time and getting along with the other dogs. We really liked that she was able to be out and about and not cooped up in a kennel like at other boarding businesses. We will definitely use Nicole in the future!

Joangel watched my pug while we went on vacation, and she did amazing! She was very communicative…read moreon her behaviors and sent us pics and videos of her having a great time. When we picked her up, she didn't want to leave! I will definitely use her services again! Thank you joangel!

She watched my older dog a couple weeks ago for me (3 days) and did a great job. Reasonable prices…read morein this economy such as compared to doggy daycares. She's really friendly and gave him several walks and treats and asked me what he liked such as petting and cuddles wise! He enjoyed her very much and offered to bathe him and will definitely use her services again

This was our first time boarding our dog and we were pretty nervous and nervous for him because he…read morecan get very anxious. Upon pulling into the facility we noticed it was well gated and liked the privacy screens on the fence so the dogs in care wouldn't go bizerk when we pulled up causing a distraction to the whole place. The lobby smelled clean and had a faint homey cinnamon smell which was comforting (A main priority for us was the smell cause it really tells you a lot about the care of that makes sense) We explained that he didn't do well with other dogs in the past, has pollen allergies since we're still adjusting to San Antonio, and that he had some anxiety medication in case he needed it. Turns out he gets along with other dogs very well and made many friends! He also was able to play and tolerate outdoors much better, and he didn't need his meds the last few days of his stay. Huge improvement! We highly appreciate that they offered 24/7 webcams and believe me, we checked in VERY often. I loved that they sent us pictures and messages daily keeping in communication. We feel the care our pup received was excellent and we will definitely will bring him back anytime we need to board him. Staff is extremely nice and Ariel did a great job on his grooming! Thank you HOFFS HOUNDS!

Just picked up my Shih Tzu from getting groomed here for the first time and it is absolutely the…read moreworst haircut he has ever had. New to the area so we were hopeful this place would be our new spot for grooming our pups but it definitely will not be. $100 for a 17lb dog to get a horrendous haircut.

First time here, I brought my yorkie for grooming, they did such a great job....#supportlocalread more

Excellent work, reasonably priced, clean shop with friendly atmosphere and great customer service.read more

Dropped my dog off for boarding while I visited the area. Friendly staff and looked clean! I would…read moreuse them again if ever visiting SA again!

Please do not take your dog to this facility under any circumstances…read more My dog was injured twice in just three weeks while in their care--both times severely enough that he needed sedation, stitches, antibiotics, and pain medication. When we first started using this daycare, I noticed frequent billing errors and miscommunication, but I tried to be patient. Then things became more concerning. Three weeks ago, I boarded my dog while I was out of town. Within hours, I got a call saying he had been injured by another dog and had to be rushed to my vet for stitches. That alone had me seriously considering canceling his membership. But I decided to let him finish out the final week we had already paid for. On the very first day back, just hours after dropping him off, they called me again: he was injured--again. This time, they tried to blame him, saying he "escaped from his crate." Their stories kept changing, and I never got a consistent or honest explanation. Even the district manager admitted she didn't believe the injury was caused by the crate. When I spoke with the owner, it was one of the worst experiences I've ever had. He was rude, dismissive, and unprofessional--yelling over me, refusing to let me speak, and at one point told me, as I was crying over the phone, that he wouldn't "sit on the phone and listen to me cry" and that I needed to "pull myself together." I've never been treated with such disrespect and coldness. Since sharing my experience online, multiple people have come forward saying similar things happened to their dogs at this same facility. I trusted them with my dog's safety and well-being, and they failed him twice. Please don't make the same mistake. In response to Dogtopia and their comment, you only covered his stay because I demanded it. You also are responsible for his care so taking him to the vet because of his injuries caused by another dog is not going above and beyond. We were out of town so would you just leave him to suffer in his cage? You also state that his second injury is from escaping from his cage but if his cage was latched properly that would have never happened. I would also like to add that the vet said both injuries resembled each other they were just in different locations. This is not from trying to get out of the cage which your district manager Amanda agreed!

This place is amazing. I was two months post partum when my kitten was knocking into my hand as I…read moreprepared my baby's bottle. I got frustrated and pushed him out of the way - unfortunately, I have the most clumsy cat in the world and my pushed caused him to lose balance, he slipped off the counter and got his leg trapped in the oven handle, dislocating his hip on the way down. The cry he let out was the worst noise I've ever heard and I rushed him to the closest vet I knew of - Culebra Creek. I went in carrying my baby's car seat and my brother had the cat in one of those 18 gallon tubs (I had nothing else lol) I walked in absolutely hysterical, barely able to speak or breathe between my sobs. I felt so guilty. Both ladies behind the counter smiled gently and asked me what happened. All I could muster up was squeaking out "my....cat's....hip...." before one of them took the tub back to a room and the other handed me paperwork. They told me the doctor had just left for lunch, but they disappeared into the back room and came out a few minutes later saying the doctor decided to see my kitten before going to lunch. They likely heard me crying like a crazy person and apologizing over and over despite the kitten not being with me anymore. Once I calmed down and told the ladies at the front desk what happened, they both told me it's easy to feel guilty, but he's going to okay and he will forgive me quickly. The vet came out a bit later and told me they had to sedate him with some ketamine to get X-rays and nothing was broke. I kept asking what happened, but the vet would just repeatedly say "he's going to be okay". I'm sure he was trying to deescalate the situation and it worked. They asked us to come back in a few hours after my cat woke up from the procedure and was able to be monitored until he was ready to go home. When I went back to pick him up, they told me his leg was better, but he would be in paid for a few days and had extreme swelling around the hip joint so they gave me pain medicine and a steroid for him. They also were able to diagnose his eye which was goopy and looking pretty awful. The vet asked about it and I told them another vet I went to said it was noting to worry about it and gave me antibiotics for an "infection" . Culebra Creek told me it was an ear mite allergy and they provided him the first dose then told me to dose him each month. Now to the bill. I was terrified to know as they have a routine vet visit cost and an emergency vet visit. Here's everything that I expected to be charged for - Four X-rays - Ketamine sedation - Putting his hip back into place - Treatment for eye infection - Monitoring until he was conscious - Pain reliever for home - Steroids for home - 3 month supply of ear mite treatment My total bill was high, but MUCH lower than I expected - $500 for everything. I was floored as I expected to easily pay over a thousand for the emergency visit and everything else. 1000/10 recommend this vet for ALL your pet needs! They were empathetic, understanding, quick to respond, affordable, and most importantly were able to easily deescalated a hysterical post-partum mom that hurt her own cat and was devastated. I still feel guilty to this day about what happened, but I'm so glad Culebra Creek has the staff they do. (If anyone is curious, the vet never did confirm his leg was dislocated as it was visibly obvious - I'll spare you the details. I think they made the best decision by not reiterating the obvious to an emotionally unstable mom. I'm sure had I asked, they would have confirmed, but the empathetic looks I received when I said I caused the dislocation and the "accidents happen, he knows you love him and didn't mean to hurt him" was enough to confirm.)

AMAZING Vet & Boarding services. LOVE THEM wouldn't go anywhere else. My doggies are always happy…read moreand healthy after boarding here at Culebra.

I've never been so happy with a groomer and will never go anywhere else! They did exactly what I…read moreasked. Very fair price, too.

I called them to see if they would do a walk in nail trim for my dog and told me to come over. The…read morefacilities are nice and clean. The staff is friendly and helpful. They were very quick to assist and the prices are more than fair. They have many other services that I haven't used but I would be willing to give them a try due to my positive experience.

They are quick to respond to customer concerns and want to make sure all parties are happy with the…read morelevel of service. Katherine will work with you to resolve any issues you may have. They have a great location and seem to care what the customers think.

I found Tandem Canineslast year while in a local German Shepherd Facebook group. I was looking for…read moreideas of good local trainers that were willing to train my German Shepherd that I adopted through a FB post that was from her 2nd owner. Yes I was her 3rd but final furever home which is probably why she had severe separation anxiety, timid toward men, and leash reactivity. I saw someone recommend them and then the owner Jessica replied as well and we started training a few weeks later. Prior to training I never would have thought I'd be able to take her around other dogs but now she's a gem. Jessica was able to teach me more about the different German Shepherd working lines which was a crucial part for me to understand why previous methods failed. Now my Sammi is more focused on we with walks, can be around other dogs with out reacting when she's on leash and behaves better at home. The best part is her spirit us not broken which I was worried about. She still runs around with her weird German Shepherd antics but now she listens. Currently we are still with them for our next training journey -- mobilty support/medical alert service dog training. I can't thank Tandem Canines enough for thier help and not just with training Sammi but me too. I highly recommend them to anyone that needs help with thier fur babies.

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

I have been a customer for years at Lucy's and have never had any issues with my dog boarding…read morethere. The last 2 times I have picked him up, he had lost a significant amount of weight. This most recent stay, my dog was completely emaciated after staying there for 10 days. I could see every rib and bone in his back and haunches. I am disgusted. There is no way that the staff could not notice how visibly skinny he had become. I should have been notified if he wasn't eating and they should have taken him to the vet next door. Instead, I received a report card saying that he cleaned his bowl every day. That is impossible. He eats the same amount at home and gets the same (if not more) amount of exercise. He was completely neglected by the staff and the amount of weight he lost staying there is criminal. The first 2 photos are how he looked before Lucy's at 70 lbs, the second 2 are after Lucy's. I will never take my dog there again. Ever.