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    HOFFMAN SEPTIC & BACKHOE SERVICE

    1.0 (1 review)

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    7 years ago

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    Simpson Septic Pumping

    Simpson Septic Pumping

    (11 reviews)

    We noticed our toilets not really properly flushing fully and knew that it was about time to get…read moreour septic pumped anyway so I called Simpson Septic yesterday (Monday) and he said that it would be until the next day (today - Tuesday) around 2pm before he could get here. Anyway, this morning at about 10:30, he called to ask if it was alright if he started heading this way (of course! ). He got here shortly before 11:30am and got the job done (also had us flush our toilets to make sure there was no blockage - the last people who pumped our tank did not have us do this) as well as giving us a recommendation for a guy that could straighten a pipe that needs fixing and replace the deteriorating covers to our tank. He was very polite on the phone and a good guy in person. We really appreciate the way he made sure to go the extra mile in making sure we were satisfied!

    Very unprofessional! My mother called this company and they…read morescheduled her service for this past Saturday, September 12th. The guy came out but brought out a truck too big, I'm guessing this could have been fixed that day but the guy that came out admitted to not wanting to work because of the Texas game! If they didn't want to work on an important day to them, why waste peoples time?! My mom being nice, understood and rescheduled for Monday. The guy came in at 630 (unbeknownst to me that they make calls that early) so I questioned why he was there so early. The guy never once looked me in the face and told me, "yall find someone else". Literally left speechless because I wasn't rude, just unsure of what was going on. A conversation could've been had but the emotional man didn't care! We have 2 septics on the property and I will NEVER call him out again. Too bad he was recommended by our septic guys who check it out yearly. I will make sure everyone knows what a douchebag that guy was. Edited to add: after speaking with family further.. My grandfather mentioned that the guy that came from Anytime septic had noticed that their septic pump switch had been turned off that Saturday, when Eric first came out. He didn't even work on the septic, so unsure why he did that! Had it continued to go unnoticed, this could have caused further damage. My brother also noticed the same size truck Eric brought Saturday was also the same truck he brought that Monday. That just goes to show you he didn't want to help us. We are unsure why we were treated this way and that is why this review is posted. We stand by our review!

    HOFFMAN SEPTIC & BACKHOE SERVICE - septicservices - Updated September 2026

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