Contacted KC Plumbing on 2/17/26. Was told they would call me on 21st or 22nd to arrange to come…read moreout. No call received so called again on the 26th. Left a message this time on voicemail. Again no return call! They may do great work but I'm sure I'll never know based on their lack of customer service!

Requested assistance with outside AC unit not kicking on when thermostat set to on, received…read moreimmediate response and answered all questions quickly and promptly. I received a same day appointment. Not only did our technician Caesar have the needed knowledge, tools/equipment but he provided exceptional customer service. He was very kind and truly professional. His quality work is evident by my running AC unit within the hour. I cannot give enough thanks to KC Plumbing Heating and AC for taking my needs seriously and addressing them rapidly! Appreciate you Caesar!

Landlord called for these people. Representative argued with my relative (the renter) for twitching…read morethe generator off, because they were low on gas. Oddly enough, the guy didn't know how to turn the generator on. When my relative said they just turned it off, the rep yelled, "Not going to get into a pissing contest with you!" Turned out the landlord just hired these people to give us a hard time and pretend that we ruined the generator for money. So, they schemed with a landlord.

TERRIBLE customer service. Tried to take advantage of my elderly mother with bogus service charges!…read moreDO NOT BUY FROM HERE!

Ive been speaking with them for four days trying to get a sevice call…read more After missed appointments, they will not return my calls.

We recently moved to Danville and in December realized our boiler was not working and called this…read morecompany to figure out the best options were to heat our house. They sent out a very nice young man who was punctual and courteous but admitted he wasn't sure which what was the best way to proceed and said he would have his boss come out the house to look at the project. It turns out that his boss was sick the whole week along with the other master HVAC technician which made us think that the job was too much fora smaller company. The next week they called and left a message that he would be coming by the house to look at job. My wife was not able to reply to message in time and he showed up at our door and we informed him that we had hired another HVAC company. Today I received a bill for $85 for a service call.?

I needed to move my equipment location. It was on the side and needed to be at the back of my…read morehouse. He did a great job moving it, very clean, and he charged me very well. I was hesitant to gettim him because of the price he charged me. I thought he wouldn't do a good job, but he surprised me. It was really nice work from the guy.

From the owner: Available now, call or email us to schedule your appointment. 434-688-5240…read morehvacpreciousair@gmail.com

We recently had a mini split A/C and heating unit installed at Divine Decor and More by Rogers…read moreHeating and Air, and we could not be happier with the experience. From start to finish, their team was professional, knowledgeable, and courteous. The installation was done efficiently, and everything was explained clearly. Our new system works great and has already made a huge difference in the comfort of our business. We truly appreciate the quality workmanship and excellent customer service. It means a lot to support a dependable local business that takes pride in their work and cares about the community. If anyone in the South Boston area is looking for heating and air services, we highly recommend Rogers Heating and Air. Thank you again for taking such great care of us at Divine Decor and More! Brian Davis was the technician who performed the service and was very professional and polite. Rick Mann was the first technician and did an awesome job helping me get established.

I contacted rogers a while back to have 2 wall switches replaced. The guy showed up, came in and…read morelooked at what I needed done and returned to his truck and came back to me and said,ok sir I can do your job for $700+ ! I laughed and said no thanks and he left. A few minutes later his office called and offered to help me out and do the job for $500+ ! I called a local electrician who showed up the same day and did the same job for $125. Rogers heating and cooling can do the unspeakable to my backside.

This company has employees who don't listen, are rude and sarcastic…read more Would not ever call them again.

Buyers beware. Do your homework prior to making a purchase from this company. I happen to reside…read moreout of state and my elderly Mother was nearly taken advantage of. Thankfully, she communicated with me and my brother and I were able to save her thousands of dollars by purchasing her HVAC from a different company. I have a business partner that owns a heating and AC company so knew instantly their mark up was not reasonable. Everyone needs to make a profit and I want companies to be able to make a living; however, their business practices surrounding pricing is taking advantage of people.

Jessie is a LIFE SAVER! I'm a realtor, so I have worked with many HVAC companies and I can…read moreconfidently say that Jessie is the best! His prices are excellent, he is knowledgeable and very trustworthy. Even my dad, who is a perfectionist and doesn't trust anyone, will only use Jessie and trusts him enough to leave him alone in his house. That speaks volumes about Jessie's character. He usually comes the same day or the next when I call him about an issue with my house or a client's house and I would say 50% of the time he fixes it the same day! SAVE HIS CONTACT because when it's a weekend and your HVAC goes out you don't want to have to call the big companies that work on weekends when you see what they charge and 9 times out of 10 they will need to come back and that means another service fee. Trust me, you will thank me :)

The only response I received after a detailed email regarding an installation estimate was this…read more By: Jessie T. Owner 8/3/2022 "Unable to service" That is all and verbatim.

We had Mr.Young come over our house, because our heating system didn't work. We had purposely our…read moregas shut off by the city of Danville VA. We weren't aware, of the lock they put on, nobody told us that there would be one. Don't know why the city of Danville did it. Anyway Young came saw the lock and left. He was also pretty rude and condescending toward me, which I didn't appreciate. Today we got a bill from Young's in the amount of $41.50. I know that gas prices are expensive, so is time. But he didn't drive further than maybe up to 10 miles round trip and didn't stay longer than 5 minutes. I guess he also charged me, for his rudeness?? Needless to say, I will never call upon him, and I also warn my family and friends for his unprofessional behavior and his greed. Mitchell Thompson

From the owner: Family owned heating and air conditioning company specializing in residential installation,…read morereplacement and service in and around Danville, VA for over 20 years. Carrier Factory Authorized and NATE certified, we sell a full line of HVAC and indoor air quality products, offer 24/7 emergency service and service all makes and models. Our product line includes Air Conditioners, Heat Pumps, Fan Coils, Gas Furnaces, Oil Furnaces, Boilers, Packaged Units, Hybrid Systems, Duct Free Systems, Garage Heaters, Thermostats, Zoning Controls, Air Cleaners, Humidifiers, Ventilators, UV Lights, and CO Detectors. In addition to product sales, our services include Installation, Upgrades, Replacements, Preventative Maintenance, Service Contracts, Repair including 24 hour Emergency Service, Extended Warranties, Parts, Free In-home estimates.