Haven't been to this car wash in quite awhile. It was a running joke in our house to take bets on…read morewhether this car wash would be open. Hours in the past were sketchy at best but this is one of my favorite car washes. When I was in the area and saw the chain down knew I had to pull in. It is the only car wash in the area that hand wipes your car down and cleans the interior of your car. This car wash is a Utica staple and has been around for years. While there seems to be a car wash on every corner this one is a friendly family run establishment. This cones highly recommended

Very disappointed. Spots on the hood not cleaned. I paid for the special package. Back Mat was not…read moreremoved or cleaned at all. interior still dirty (cup holder etc. NO receipt. Poor quality. Lousy job .

Today, 4/14/26 at 11:15 I went thru the wash, all was good except one the brushes wasn't…read moreworking/spinning.... I came around and went and told Owen and he was all over it!!! Got it working again, and came to let me know while at the vacuum. Very polite, friendly, professional, and took care of the issue. He apologized and offered to send the car thru again. I appreciate that effort!!!! He represents Splash well. Treat him well Splash, he's worth keeping!!! Thank you

Hi, I accidentally vacuumed up an earring, and am unable to call th3 location on upper front st to…read moresee if staff there are able to look when they empty out the canisters at the end of tonight.

Quick easy clean $10 gets ya clean and dry. $9 and other options too. Sign up on website for more…read moredeals.

I mostly go here because it is close to my house. The car wash works fast and does an okay job. I…read morethink it'd work way better if it just didn't rush the job so much. My car comes out looking alright and it still costs $14 bucks so 3 stars.

I was in from out of town and I was on a walk around the village when my lil dog had a major poop…read moreaccident. I was so happy to find this place on google and we walked on down. I realized I had forgotten my wallet as soon as we got there. I was so relieved to see they take Apple Pay. In all honesty my dog hated this place, but he was already having a pretty traumatic day so far, but I loved it. So easy. The Applepay option is more expensive though. Well not more expensive, but just a longer prepaid time limit. I didn't need all of it. ‍ what are you gonna do. It's fine. I was so grateful this place exists.

Great car wash. The vacuums work great... But your customers with their loud freaking music blaring…read morethat can be heard over the vacuums is just crazy bullshit. How about a sign ? "No music while vacuuming".... This is just stupid nonsense.

This is probably the newest and best car washes in town. You pay a little more but you get a really…read moregood car wash. The monthly passes are good for the introductory time. But after that, they are a little expensive.

Visited your car wash in Feb. The guy taking payment asked if I wanted to try a month free for the…read moresame price as a single wash ~ approx $14. I said yes. My March CC Bill showed up and your business charged me $34.56 !! I was not aware I signed up for a monthly RECURRING deal. I was never told ANY details ~ (like you have to cancel if you don't want a recurring charge) ~ I attempted to call multiple phone #s and I tried every sequence on your voice response system - it is absolutely IMPOSSIBLE to reach anyone to get a credit or to CANCEL !!!! Very shady operators !! You can call, but you cannot talk to anyone!!!!

nice employees quick service clean well kept facility can get busy at times but what car wash…read moredoesn't especially in the northeast in the winter overall good value for car wash packages as well Compared to other competitor.

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

I was so very happy I chose to go to this place. Mike was so…read morehelpful. I wanted to take advantage of prepaying for carwashes and so I called him on the phone. He was on site and not only did he clearly and without pressure offer me options, he then explained the wash systems. The benefits and disadvantages of the touchless vs the one with cloth etc. He also gave me great tips. Like go slow over the undercarraiage wash. I was going to go for the most expensive option and he let me know that I really was ok without that until the snow was coming down. I appreciate very much the effort and time he took to explain. I spent too much time on my front undercarraige! Hahahahaha I didn't realize to roll up for the drying before losing 30/90 seconds. I would have done worse without Mike's tips. I look forward to becoming a pro. OH BY THE WAY, I chose not to go touchless as my car was TRES dirty. Oooooh so dirty. Now if I could find someone reasonable to clean the inside of the car. I only have so much energy! Thanks Mike.

I went to the Adirondack car wash to use the self service dog wash area. When I walked in, it was…read morerelatively clean and so that was a plus. You are able to use your bank/credit card, which is how I paid for my dog wash, so, with one swipe it charges you $10 for 10 minutes. I brought my own dog shampoo therefor I cannot tell you what their shampoo is like, or whether or not I like it because I used my own. I have a chocolate lab so he was relatively easy to walk up the ramp and into the tub. There is a tether so that my dog couldn't escape while I was bathing him. The water initially was kind of cold so I was concerned about that, but it did warm up nicely after about a minute. I was able to give my chocolate lab a mediocre bath but I went over my 10 minutes, the equipment will allow you to go to 15 minutes and charge you $15 before it shuts off automatically. I guess this is a good thing in case you forgot to turn it off, you won't get charged for anything over 15 minutes. So I had to swipe my credit card a second time so that I could finish rinsing the soap out of his hair and begin to dry him with their air dryer. They do have an air dryer with a relatively long hose, but the velocity that comes out of the air dryer is at a very, very low setting. So if you have a dog with an undercoat like a Labrador retriever as I do, 15 minutes will not even get close to drying his fur. I was charged for 2- 15 minute intervals at $15 each time and came home with a pretty wet dog. I think next time I will drive the extra 20 minutes and go try a different facility and hopefully can come home with a relatively dry dog. I'd be happier with spending $30 and using my own shampoo if at least he was clean and dry.

Here's a polished two-star review that keeps the tone fair and credible:…read more I was disappointed, especially for the nearly $50 I paid for the interior and exterior cleaning. They did a good job on the floor mats, but the rest of the vehicle was underwhelming. The interior and exterior just didn't look like they had received the level of attention I expected. There were still areas that looked untouched, and overall the car didn't have that "freshly cleaned" appearance. I've definitely received better results for less money at other car washes. If you're coming here, I'd recommend sticking with the basic exterior wash. In my experience, paying extra for the interior cleaning and other add-ons just wasn't worth the cost. This version is firm but measured, which tends to come across as more trustworthy in reviews.

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

I was on a work trip heading upstate to Binghamton and I could hardly see out my windshield due to…read morebug splatter- I stopped at Hoffmann right before closing and they got all the bugs off- staff was super friendly too

Bad customer service. They don't clean off the brushes, and they refuse to take responsibility…read moreafter leaving scuff marks and scratches that were clearly made by their carwash. I won't be back here and if you like to keep your car nice then definitely look for a better company. Negative 2 stars.