Haven't been to this car wash in quite awhile. It was a running joke in our house to take bets on…read morewhether this car wash would be open. Hours in the past were sketchy at best but this is one of my favorite car washes. When I was in the area and saw the chain down knew I had to pull in. It is the only car wash in the area that hand wipes your car down and cleans the interior of your car. This car wash is a Utica staple and has been around for years. While there seems to be a car wash on every corner this one is a friendly family run establishment. This cones highly recommended

Very disappointed. Spots on the hood not cleaned. I paid for the special package. Back Mat was not…read moreremoved or cleaned at all. interior still dirty (cup holder etc. NO receipt. Poor quality. Lousy job .

Today, 4/14/26 at 11:15 I went thru the wash, all was good except one the brushes wasn't…read moreworking/spinning.... I came around and went and told Owen and he was all over it!!! Got it working again, and came to let me know while at the vacuum. Very polite, friendly, professional, and took care of the issue. He apologized and offered to send the car thru again. I appreciate that effort!!!! He represents Splash well. Treat him well Splash, he's worth keeping!!! Thank you

Horrible place if you want to have more than one car wash a day. First the gate won't open the…read moresecond time you come through they have to have an employee open it for you wasting your time even with the best unlimited you can pay for. Second employees look at you like your commiting a crime literally had a woman put her hands up and visibly looked upset and tried to tell me unlimited meant once a day and that it screws up their numbers. not my problem anyways I cancelled my subscription and will never use their car wash again. Going back to Hoffman car wash where the gate opens every time you roll through and the employees are not upset that your getting all the salt off the bottom of your car because your employment is driving your car all day!

Quick easy clean $10 gets ya clean and dry. $9 and other options too. Sign up on website for more…read moredeals.

I mostly go here because it is close to my house. The car wash works fast and does an okay job. I…read morethink it'd work way better if it just didn't rush the job so much. My car comes out looking alright and it still costs $14 bucks so 3 stars.

I was in from out of town and I was on a walk around the village when my lil dog had a major poop…read moreaccident. I was so happy to find this place on google and we walked on down. I realized I had forgotten my wallet as soon as we got there. I was so relieved to see they take Apple Pay. In all honesty my dog hated this place, but he was already having a pretty traumatic day so far, but I loved it. So easy. The Applepay option is more expensive though. Well not more expensive, but just a longer prepaid time limit. I didn't need all of it. ‍ what are you gonna do. It's fine. I was so grateful this place exists.

This is probably the newest and best car washes in town. You pay a little more but you get a really…read moregood car wash. The monthly passes are good for the introductory time. But after that, they are a little expensive.

I will start by saying its a wonderful carwash! Very happy with the drive thru wash and on site…read moreemployees. What was greatly disappointing was the corporate customer service. I purchased the package and decided to cancel before it renewed. I followed the instructions on the website and successfully canceled 2 days before the expiration date. My credit card was charged anyway. I called the 800 number and waited over 10 minutes 2x for someone to answer...never happened. I sent an email and was informed that I was supposed to cancel a week prior to my renewal date. There would be no refund forthcoming. This is unacceptable in this day and age. Shame on me for not knowing the rules, lesson learned. The lesson, I will no longer patronize the business. I will spread the word far and wide of this experience. Customer service is cold and uncaring.

nice employees quick service clean well kept facility can get busy at times but what car wash…read moredoesn't especially in the northeast in the winter overall good value for car wash packages as well Compared to other competitor.

Visited your car wash in Feb. The guy taking payment asked if I wanted to try a month free for the…read moresame price as a single wash ~ approx $14. I said yes. My March CC Bill showed up and your business charged me $34.56 !! I was not aware I signed up for a monthly RECURRING deal. I was never told ANY details ~ (like you have to cancel if you don't want a recurring charge) ~ I attempted to call multiple phone #s and I tried every sequence on your voice response system - it is absolutely IMPOSSIBLE to reach anyone to get a credit or to CANCEL !!!! Very shady operators !! You can call, but you cannot talk to anyone!!!!

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

I had an issue with my vehicle and upon meeting with the owner Mike, he completely took care of…read moreeverything and more! I couldn't have asked for a better experience. He took amazing responsibility for his location, and took the time to explain with great knowledge everything to my husband and I. I will continue to bring my car here at the touchless wash for sure.. Thank you

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

Haven't tried the actual car wash yet but very happy with the self service vacuum. Note they only…read moreaccept quarters in these machines but for $2 in quarters you get a generous allotment of time to vacuum and the vacuum is quite powerful. Totally took care of the random stones and sand in my front seats. They have mat clips and a trash can too which is appreciated. I'll probably return for a car wash later.

I was on a work trip heading upstate to Binghamton and I could hardly see out my windshield due to…read morebug splatter- I stopped at Hoffmann right before closing and they got all the bugs off- staff was super friendly too

Bad customer service. They don't clean off the brushes, and they refuse to take responsibility…read moreafter leaving scuff marks and scratches that were clearly made by their carwash. I won't be back here and if you like to keep your car nice then definitely look for a better company. Negative 2 stars.