Beautiful office, great staff, extremely efficient! Made my daughter's braces experience great!

Great care. Everyone is friendly and they do a fantastic job. All 3 kids have had a great experience.

Great office and amazing staff. Staff are very caring and make each visits smooth and easy.

Bring my son here and they have been great since day 1. Love it here! Great and quick service

Dr. Hoff is AMAZING! I was referred to him through my sister-in-law, who took her 4 daughters to him. My son, at 17, had his upper teeth exactly on top of his bottom teeth. He was diagnosed with a Class 3 misalignment. He was having problem eating food and started having jaw pain. I took him to 2 orthodontist who said my son needed orthognathic surgery. A fancy name for breaking the jaw and repositioning the upper and lower jaw. After the surgery, the jaw needed to be sealed shut for 6 weeks and only have fluids through a straw. I was shocked. I only wanted braces. I finally made it to Dr. Hoff and he stated that there was "NO NEED FOR SUCH PROCEDURE ." Dr. Hoff obtained measurements from the dental scan he did on site. He said those measurements could be corrected with braces. It was NOT A CLASS 3 MISALIGNMENT. He answered all my questions and explained to me in detail the scan. Needless to say, my son went to his high school graduation with his jaw intact. My son had braces for less than a year. His bite was fixed and he is enjoying cafeteria food at college. I cannot find the words to express how grateful I am for Dr. Hoff's intervention in saving my son from such pain and unnecessary ordeal. His knowledge and reassurance that everything was going to turn out fine put me at ease. I highly recommended him and his staff for their professionalism and patience. A shout out to his staff, Megan, and all the other ladies who took care of my son and are currently taking care of my younger one. read more

We've been coming to Dr. Hoff for years and have received the best service! We highly recommend Dr. Hoff!

Such a wonderful office! The staff is amazing and we are so happy with our overall experience!

Dr. Hoff has cared for all 3 of my kids ortho needs and done a great job. When we felt my daughter may be at risk for having too much movement too rapidly due to a medical condition she was diagnosed with, they were happy to slow things down for us and ensure everything was moving along safely! My oldest two kids have gorgeous smiles! read more

We love Hoff Smiles! Friendliest and most professional staff, gorgeous office, and outstanding doctor!

We have had nothing but an amazing experience with Dr. Hoff's office. The staff, office environment and overall experience is always a pleasure. We highly recommend. read more

My daughter had great treatment here. We loved the office, the staff, the whole experience! We recommend Hoff to everyone.

Truly the best personalized care, with top of line technology and fair pricing. We can't recommend Hoff Orthodontics enough! Each and every one of the office staff is so friendly and welcoming. Just this weekend we had an ortho emergency and our daughter was supposed to leave on her HS retreat at 6am. The on call staff person, Haidi, was so extremely kind and met us at the office at 2:30 on a Sunday afternoon. We couldn't be more grateful! Thank you Dr. Hoff and staff! read more

I waited to get my braces off to leave this review!! All I can say is the entire staff is super kind. Everyone knows what they are doing and are very knowledgeable ! I broke a few brackets and had some pokey wires. They had me come in same day to fix!! Dr Hoff is amazing at what he does. Don't get mad or think he is neglecting you when he spends very little time checking your mouth. He is that freaking good at what he does and has an eye like no other. TINA will assist in setting you up with a treatment/finance plan!!! Just go here!! Why settle for anything less, then the BEST!!!!! read more

Awesome awesome awesome the best orthodontist around cute office amazing staff and don't forget to ask for a freshly baked cookie on way out

This place is awesome and convenient. Very informative from the beginning of your great smile journey. Dr. Hoff is amazing and the complimentary cookies are a nice treat! read more

I've brought all 3 of my children here and we absolutely love Dr. Hoff. Stacy and Rhonda are their favorite. Everyone is super nice.

We are so happy with our appointments! Stacy is great! All the staff is very welcoming.

I'm so grateful that my sister recommended me to Hoff Orthodontics. My nieces and nephew got their treatment with Dr Jeremy Hoff. So I decided to get my treatment done with Dr Hoff also. I had an open bite so it was really hard for me to chew my food. Dr Hoff told me that my treatment should take around 16-18 months. I finished my treatment at 16 months because I wore my ortho rubber bands all the time. Dr Jeremy Hoff is really great at explaining the treatment and progress at each visits. To me that is the number one thing that you should always look for. To me, Hoff Orthodontics deserves FIVE STARS not only is Dr Hoff a great orthodontist but his staff is amazing. They are a great help and makes the office run smoothly. They are all so friendly and welcoming. Robyn and Jeremy you two are the best. Thanks to everyone for making my teeth functional and making my smile beautiful. read more

Hoff Orthodontics - My open bite x-rays before and after treatment. Huge difference. - Orthodontists Near Me - Upland, California

This place was a gem that I highly recommended to family, friends, and colleagues. The service and actual care was great but Haidi Renteria, financial counselor, is absolutely terrible. Her attitude, demeanor, and demeaning me for not being willing to pay $5,330 up front or in monthly payments of $268 for 18 months is unacceptable. Though I can easily pay in full, why should I when I have 3 dental insurance plans for my child, which will cover $4310 leaving me to only pay $1020. In previous years and treatment with my daughters, when I was issued a check from insurance, I would immediately pay the business without any hesitation. When I asked to speak to the doctor, she refused and rebutted back that "you can talk to him when you go to your daughter's appointments." First of all, they only do appointments Monday-Thursday with only morning appointments for certain procedures. My husband and I work full-time, Monday-Friday so I heavily rely on my parents to help with visits. She has access to my children's records, so she is aware I am seldom at their appointments because of conflicting work schedules. Her intent was to ensure I just pay and don't share my concerns with Dr. Hoff so I resulted to warning others on here.....before you go here, have the money upfront for treatment or be ready for high payment plans. I'll be taking my money and recommendations elsewhere because I won't be back to this office. Good luck because I don't know many people who are comfortable paying $5k upfront and getting their reimbursements back in 6 months to 1 year! read more

The Hoff Orthodontics staff are phenomenal, very professional, and attentive. My teenage daughter has been coming here for about a year now and she's very happy with the results thus far. read more

I highly recommend Dr. Hoff. He monitored my daughter for almost 2 years until he felt she was ready for treatment. We initially checked with two other orthodontists and they both wanted to started "Phase 1" of treatment right away, and follow up with a second phase after a few years. My daughter did Invisalign and had excellent results. The assistants and front desk are also very friendly and competent, and they have the latest technology. I'd rate the whole experience 10/10. read more

can't wait to have straight teeth Dr and staff are so friendly and very helpful love our time here read more

Be prepared for your permanent and plastic retainers that you should wear "for life" to spontaneously break just after a year, and then be prepared for a bitch office manager to interrupt you, speak over you, and act like it's a chore to get a phone call with the orthodontist to discuss concerns. It was especially pathetic when the office manager asked me "are you done" while I was trying to ask my questions and discuss my concerns. Truly awful and unprofessional conduct. When I had my braces removed I also had to go back multiple times to get extra glue removed from my teeth because they didn't do a thorough job. After spending over 5,000, I can't imagine why their office manager is so miserable, sensitive and unhelpful. It would be nice to get quality after-care and retainers for that price, and it seems extremely unreasonable that I should have to pay almost 300 for just a bottom retainer that I have taken excellent care of. Hoff ortho will charge you an arm in a leg and you won't get quality care. read more

This office runs so well- on time, professional and involved care. We love the attention to detail and being informed through every step. Tue staff is friendly and office is comfortable. This is our second child at Hoff and we refer them often. Appreciate that our daughters are cared for throughout the orthodontic process. read more

They are amazing! I would recommend them to anyone! I have used them for three of my children and their smiles are perfect! I have a daughter who had several issues and they were so kind throughout the process. My daughter has special needs and they treat her like a queen! Everyone is so kind in the office and is so positive! The cookies are a benefit!! read more

I used Dr. Tracey before Dr. Hoff took over for my kids.The difference is that Dr. Tracey and staff were all about the kids and experience. I decided to return back to Dr. Hoff as a an adult after Dr Tracey's passing and was excited about the new space and esthetics. In the new office, I will have to say that I have been disappointed in my experience in terms of my one on one with my provider. Dr Hoff is not an inviting person. You are like walking into a plastic surgeon office, he still has the same coffee space and fresh cookies as Dr. Tracey. The only difference is the bed side manner from Dr .Hoff is he very quick to the answer ot pass on your question to other staff and you feel rushed in during youth visits, Dr Hoff is in and out before you can ask questions, not much eye contact and defers alot of my questions to his staff read more

The facility is extremely well kept and nice and they also offer free beverages to guests and a cookie after treatment. Also, the staff is very friendly. They also are relatively quick when installing braces. read more

They are an AMAZING staff and have been for 25+ years (with predecessor Dr Tracey). Dr Hoff fills his shoes wonderfully!! Their technology is advanced & the cookies are delicious. Thank you for the beautiful smile of my (3) sons & mine. read more

We have been coming to Dr Hoff for many years and it's always such an amazing experience. Everyone is so helpful and kind and it feels like family! read more

Hoff Ortho is THE BEST around. Don't waste your time anywhere else. Everyone from the front admin staff to the assistants, to Dr himself are incredibly kind, encouraging, and competent. Everyone goes out of their way to get to know our family, and ask about their activities. They go above and beyond with ways to make the experience so fun for the kids. They can earn points for gift cards, they free coffee and cookies, they even have a wall of candy for when they get their braces off! We will never go anywhere but off for all of our ortho needs. read more

Love Dr. Hoff and his team!! They're great with my kids and very knowledgeable in orthodontics. This is their new location. It's very nice and comfortable to wait for your kids at. There are many seating areas and a coffee bar for your convenience. They also give out amazing cookies after each visit. read more

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We love Hoff and recommend him to everyone that asks about my sons braces! He got them off just about a year after getting them on and the transformation is incredible! We are so happy with our choice to come here and have already sent a few friends this way! Also the Staff is the best, they are always so welcoming and make you feel right at home! read more

Great experience with Dr.Hoff. Beautiful, comfy office that makes cookies for after your appointment! Coffee maker to make coffee while waiting. Never have to wait long though:-) read more

Great office located in Upland. The front desk staff makes you feel right at home immediately when you walk in the door. Everything was on time and the staff was extremely professional. I had a fantastic experience and highly recommend going to Hoff and Tracey Orthodontics. read more

This is my 3rd time getting treatment! I'm 26 years old and did braces twice and decided to try Invisalign. The staff here have been amazing. Always very nice and accommodating! I was being a little difficult with them because I had a time crunch but they worked with me and I'm so happy to begin treatment! Jeremy just got me started on my trays. The process was so easy and painless! Thank you all so much! Can't wait to see the end results! read more

Beautiful location and beautiful decor with amazing customer service. I was checked in and out as a VIP client. Thank you Laura Muro for being so kind always. Dr. Took his time and went in detail to look at the images and prescribing exactly what i needed. All staff from front desk to back stage were lovely. 100% my recommendation to go to them for your ortho needs. read more

Unfortunately, the retainer I purchased from Dr. Hoff broke after just 8 months. The welding fell apart. I was quoted two different prices for repair (both exorbitant) and two different prices for a new retainer if repair wasn't possible. The business does not stand behind their work and the costs seem to be ever-changing. I cannot recommend this business. read more

We love Hoff Ortho! My son got his first set of braces on at 7, and now a few years later, he has his last set on and he will have them for about a year and we will be done by the time he is 11! Braces have changed a lot since we were kids, but I love the progress, and his sore mouth days are few and far between since he is getting his teeth moved as they are coming in! Dr. Hoff and his staff are amazing! read more

My wife had a very bad experience at this office. She just got braces installed on her top teeth and one of the square pieces broke off on the right side of her mouth. The broken metal piece was poking her side cheek causing pain and discomfort for her. In addition, my wife could not sleep at night because of the pain from the broken brace. So I called office again and explain the issue that my wife would like to remove the braces altogether because of the discomfort she was getting. So the office allowed her to come in that day. But my wife was hoping that since the procedure would take an hour to remove the braces, can they just fix the broken one instead of removing all the braces. But for no explain reason once she was there at the office the doctor could not do that option only to remove all the braces, which did not make any sense. We would pay extra if it can be fixed. Once the procedure was complete, my wife ask about a refund for the procedure, but they did not say anything about it and just gave her paperwork to sign for the refund but nothing of how much we are getting back from it. Also the piece that broke was their fault because it was not installed correctly to the braces and that is why it broke. Very bad customer service and also they charge $6000 for the braces to be installed. This is way too expensive and we will not be going here again. 12/25/22 - Update. Here is a picture of my front tooth that was chipped when they took off the braces from her teeth. read more

Hoff Orthodontics - My wife's chipped tooth. - Orthodontists Near Me - Upland, California

Great office space and environment. My daughter loves it here and all the billing has been straight forward. Most important there is a great staff and coffee/tea bar with cookies. read more