We have wanted to update our gas fireplace for years and finally found one that met our needs…read moreaesthetically and for improved efficiency. Sacketts had the perfect product at a very reasonable price. John Sackett came out to help us figure everything out. He spent time sharing options and insights on how everything worked. Joan booked us an install date. Then Kyle and Josh came over to install everything. They were exceptionally courteous and efficient. They cleaned up better than they found it. Explaining every detail and checking all operations. The fireplace looks and works great!

Sackett's dis a beautiful job on installing our new fireplace. Our living room went from ordinary…read moreto a show stopper. We love the craftsmanship of their work and communication. Our family and friends came in and said..."Wow..amazing..looks like it was always there, Perfect."

I have had 2 previous wonderful experiences with Migala. I called October 15 and asked about…read moreordering more of a previous wood order from many years ago. I wasn't sure if the company was still making the material. I spoke w a woman named Lexi. She said she would get back w me. I called again with the square footage of my room and left the information with the woman who answered the phone. I didn't hear back that week and called again on October 23. I was told that the info was in Lexi's email and that Lexi was "on a well deserved vacation" and was off for her sons birthday. I asked when I should call back. The woman told me "like I said Monday the 31st" (FYI..she never said a date. Just said she was off). I called yesterday, November 3, giving Lexi some time to catch up after her vacation. She answered the phone and asked what I needed. So I went through the whole story. She told me she left me a voicemail (if she did, she left it on wrong number, I have no history of a missed call or of a voicemail from her). She told me the material is discontinued. I asked for the name of my product. She didn't want to look it up. But finally did. And I asked her for the company's phone number (I figured they might know where else I could get something like this or mill it for me...because she suggested they may), she said "you can Google it". I said, no, you can give it to me....she hung up on me. I did call back to talk to a manager and was sent to their normal voicemail. It was approximately 8k worth of hard wood that apparently she didn't want to sell me for some reason. I called the manufacturer and was told that in fact this was not discontinued, they re-mill it all of the time and that they have 8,000 square feet in their warehouse. I called 2 other vendors to check prices and "miracle" they found it and quoted me on the phone right then. So run away from this place. Do not use them.

This is an update to my post 2/2019. Talked with customer service and Nate. They looked at seam…read moreof carpet and said it should be repaired. They sent out another installer and he did a great job. Very happy now with the service. Very good customer service department.

We purchased 2 ceiling fans from Hodgson, and they recommend Lamplighter for install. A crew of 4…read moreguys came, were very nice, and we stayed out of their way while they did the install. At the end of the install, they let us know that the wall switches don't work and they may have purchased incompatible ones. We thought that was weird but no big deal, and they said they would call us back to install correct switches. They left. We checked the fans, which seemed to be wobbling quite a bit. We called Hodgsons to ask if that was normal and they had us check the fan blades, which slid in and out. Hodgson told us that the blades must be loose based on that, and that it isnt normal. I called Lamplighter back that day (a Friday), and the receptionist said they would have a manager call me Monday. No call Monday or Tuesday, so I left a message again. No return call. We had Hodgsons come out and they said they had talked to Lamplighter, and Lamplighter never told them about the incorrect switches. He also said that they had told him that they didn't want to speak to me because we were rude during install...weird because I helped make sure they navigated the large ladder upstairs, asked if they needed anything, and told them I would be downstairs out of their way during install, but to get me if they needed me. Hodgsons found several issues: all fan blades were installed loose, causing the wobbling. One fan had all blades installed upside down. The pin in the downrod wasn't put in in either fan, and they were unsure how Lamplighter got the wrong wall switches. I called Lamplighter AGAIN and they still refused to call back, even after Hodgsons talked to them about all the install issues. No apology, no call back...nothing. Hodgsons was EXCELLENT to work woth and repaired all of the errors made by Lamplighter. I would not recommend Lamplighter for both shoddy work and terrible customer service.

I made an appointment for electrician to install a 20 amp circuit breaker, circuit and receptacle…read morefor a whole house dehumidifier. I talked with the contractor by phone and he made an appointment for 6/4. Two other contractors changed there appointment to schedule for the 4 th and the 6th. On the 4th my installer for the whole hour dehumidifier arrived. No electrician. He said he didn't make an appointment! We asked for an invoice which he sent. He NEVER said we needed to sign and return! Everybody was stunned. He did nothing to rectify the situation! He was going to charge me $800. The electrician I got charged $500. I do not recommend this electrician. I'm apologize for being negative but I think people should know MY opinion and my experience.

I give Steensma 4 stars because of their willingness to help. Great customer service is indeed…read morehard to find these days! When you call them on the phone, they are eager to help troubleshoot your issue and are half to have you bring in your faulty mower or snowblower for repair. Now...they are quite pricey and heaven help you if you need them to pick up your apparatus. It is going to cost you dearly for the convenience of that let me tell you. The place is definitely run well and I will continue to seek their advice when needed but I shutter every time I have to just based on price.

they are great at selling their products but once they have your money good luck getting service!…read morebought a new self propelled toro walk behind before it was even 2 years old the self propelled quit working! They said they could look at it in a month until then just push it. really a rude guy I talked to in the service department. last penny I will ever spend with those clowns.

I purchased a newly built AVB home and wanted to furnish the place with upscale window treatments…read more Dian with Cork Lane Decorating met with me at my home and she was great! Very helpful, informative and very easy to work with. She helped me narrow down the style, material and colors. Dian's knowledge and expertise made the experience effortless and stress free. During the installation, she was extremely efficient and spotless. You'd never have known she was there apart from my beautiful new window coverings. She's also very fun to work with! I would highly recommend her services.

I have recently had a great experience working with Roxie and getting a quartz countertop in my…read morebathroom. The whole process went smoothly from the quartz selection to measurement to installation, removal of the old countertop and cleanup. I checked other providers and the price was the best value at Granite Works. Two sets of family members, who do many DIY projects, buy their countertops here. Everyone I worked with was as helpful, competent, and pleasant.

*Avoid this business* I'm saying this to help you avoid the…read moreissues, stress and poor workmanship done on our counters. Issues include: messing up the counters during cutting three times and telling us to pick a new countertop or get a refund. Poor install job. Poor cutout for the sink install. Dust and material left at the job site. Very poor caulking job. One big issue I had was the backsplash. At first we said we wanted one but changed our minds and told them. We even emailed them and told them we didn't want one. When they measured for the countertops, they told me the contractor said we wanted the backsplash. NOT true at all! The contractor is my brother and he said the only thing he said to them was "hi". Seems as if they are trying to sell you more but do less work. Fingers are crossed nothing happens to the counters, because I would hate to deal with Granite Works again.

This is such a unique and beautiful store. Tons of local and American made decor and indoor and…read moreoutdoor furniture. I absolutely love my new sectional from Lee. Such high quality and the perfect color because I was able to choose from hundreds of fabrics. This store is a must see, and these days it's even more important to support local businesses!

First time at the store. It's just lovely with lots of great things to decorate your lake home or…read morenon lake home!

Quality service, great follow-up, and excellent follow-through! We never have to worry about the…read morequality of the work because Lyster's Service Department consistently delivers. Working with Cory has been absolutely phenomenal. He always goes above and beyond to provide competitive quotes while ensuring top-notch workmanship. Cory and his team are reliable, professional, and truly committed to doing the job right. We really appreciate all the hard work Cory and his team have provided for our company and our communities. Thanks for everything you do!

When I had to take over my parents house I discovered that I needed a new roof put on the house and…read moreso I called Lyster's because I knew they were the best contractor for the job. They came to the house and worked with me to get the roof done right away . In the end they were able to do the whole roof including replacing some boards as well . They were so easy and great to work with. I got a fantastic price and so I hired them to do the job. I have never regretted hiring them to do the job and they also took the time to completely replace all the gutters too. I recently was told by another company that I was in need of a new roof and probably some boards too. The guy said that I had black mold in my attic as well. The guy was from Top Home Improvements. I had went to the Senior Expo a couple of weeks ago and they had a both there so I signed up to get a quote and roof inspection. I would never ever use that company to do anything on my house ever! The guy outright lied to me and the pictures he said that he showed me indicating that I definitely needed to get my roof replaced and have some other repairs too. In the end I showed everything to the guy from Lysters and he pointed out to me that the first pictures he had taken were of my house but the pictures he showed me of what was supposedly my with damaged shingles and supposedly some soft spots in the roof. Indicating that I also needed some boards replaced too. In the end the guy from Lysters went up on my roof and looked it completely over then said to me your roof is in great shape and he also told me that if I had a leak in the roof causing black mold to grow in there then the water leak would also have gone down to the main level of the house and I would have water spots showing up. I have no water spots anywhere in the upstairs of my home. Once again just proving that I was actually lied to. The great news was I not only didn't need a new roof at all and the one I have now is going to be fine for at least another 10 to probably 15 years. I felt so relieved because the quote from Top Home Improvement was for just under $35,000.00 ! I can assure you that if I ever need work done on my home I will never call anyone but Lyster's to do the job. As for Top Home Improvement I would never use them for any job. I'm just so angry that they outright lied to me and almost cost me a substantial amount of money that was never necessary to spend whatsoever. I guess I would say buyer beware of who you call to do important work on your home. By not getting a second opinion I would have spent a huge amount of money that wasn't really necessary at all. I have also learned that from now on before I hire any company to do work on my home I'll definitely be checking with the Better Business Bureau too. They collect information about all kinds of companies and post the reviews of what other people have had to say about the company.