This is an excellent pharmacy. The staff is always polite and knowledgeable. Ive used this…read morepharmacy for 40 years. The service is exceeded only by their wonderful ice cream. Doug W.

This is a great little boutique, gift store, and pharmacy, with a little bit of everything…read more They have plenty of home and garden decor. I always enjoy ringing the wind chimes. They have lots of what I think of as comfy old lady gear -- they have a brand of clothing that looks a lot like Lilly Pulitzer but is less expensive, cozy slippers, Vera Bradley bags. Great place to shop for Mother's Day basically. There's a full aisle of Hallmark cards, another aisle of wrapping paper and other gift wrapping items, lots of yummy candies including big brands like jelly belly and Russell Stover and a local section featuring Hellman's nuts and candies. They also have a full service pharmacy, and an ice cream shop at the front of the store.

best in the region for edgy adult cards not the usual meaningless tradional fare. Owner and help…read morevery friendly and helpful.

I have been coming here since the early '90s when I was a student at K. Tons of beautiful paper…read moregoods, wrapping paper, cards, notebooks, etc. Beautiful and unique selection.

What an absolutely LOVELY store! So many fun finds from monogrammed items, adorable baby outfits,…read moreFrench soaps, serving platters, candles, and mustards -this store has it all! Bree was so lovely and helpful with her customers -I highly recommend a visit.

Ever since Initial Attraction opened, they have had great customer service and fabulous inventory…read more Some companies might rest on their laurels but not this shop. IA just gets better and better! If you're shopping for a gift or just want to treat yourself to something special, Initial Attraction should be your destination. It is one of the best gift shops in Kalamazoo if not the best. I also want to give a special shout -out Maryann & Gail. They ALWAYS go above and beyond to make sure a customer has their needs met with perfection. They are great at suggestion if your not too sure what you're after. If you need a place to find extraordinary customer service and beautiful and diverse inventory and personalized gifts this needs to be your next stop!

My husband periodically swings by here to treat me to a beautiful bouquet. Not so much since the…read morepandemic, since he never leaves the house, but I was feeling epically lousy recently and he offered to go to the store to grab some headache medicine for me and did me the kindness of swinging by Polderman's on the way home to grab a beautiful bouquet. Definitely a day-maker! I've got admit I was nervous to see this pop up on our credit card statement, since it had about five birds of paradise and three gigantic gerbera daisies (truly the most vibrant and gigantic blooms I've seen -- they reminded me of prima ballerina tutus that were perfectly starched!) I would have expected that these eight stems alone, let alone any filler, would run a pretty penny. But when I glanced at our credit card statement, it was under $30. I can't tell you how many times I see people post photos of bouquets on Yelp and say how disappointed they are with what they got for the amount they paid (NOT at this particular business, just in general). The spot really bring the wow factor for a very affordable price in my opinion. That said, my husband probably picked out each bloom by himself and knows exactly what I like -- but the fact that they have flowers this lovely and don't charge an arm and a leg for them is definitely good info to have. There really are quite a few fabulous businesses and this particular stretch of Portage Road by West and Austin lakes -- I highly recommend checking out Polderman's, Trove, and West Lake pharmacy/gift shop If you're in this neck of the woods visiting Presidential Brewing, The Cove, or Latitude 42.

Great service Get above and beyond flowers for price $…read morePuts the best bouquets together at last minute Notice!

service was great, the cashier helped my tremendously, very knowledgeable. the atmosphere was nice…read moreand welcoming. The tea variety was good. I definitely coming back .

Super cute spot with so many great options! Chocolatea…read moreoffers tons of loose leaf tea options in large canisters for you to collect from, complete with any and all supplies you'd need to make a great cup or pot of tea! We stopped by on a recent weeknight, toward the end of chilly night for a pot of tea and a dessert! You can choose from any of their tea offerings for an in-house pot! We loved this option! They also offer single servings of all sort of teas and coffee drinks! They offer a quaint little area to enjoy your treats if you'd like to stay for a visit with a friend! There is also a nice outdoor seating area for when the weather is nice! The dessert case is truly something to behold - so many wonderful looking treats! We also saw a menu with some other food items available such as quiches or sandwiches. The staff were extremely helpful with all of our questions - very friendly and kind! Definitely recommend Chocolatea for a really nice experience that leaves you feeling like a valued customer! :)

Sorry, I am completely biased to World Market, I love the place, such a unique store, I always find…read moresomething I like there. Not to mention, they have a nice wine collection at decent prices. It's always my Christmas go-to for stocking stuffers. I recently bought a dining room table from there and get nothing but compliments. I have my eye on a day bed from there next. Consistency, consistency, consistency.....clean, organized, and great flow to the store. Keep it up!

World Market has lots of unique items. I was looking for tea options for a birthday gift and found…read morewhat I needed. The cashier was very friendly.

While this store is small, they have packed a reasonable amount of anime products into the store…read more I enjoyed the silk screens on the walls and the stuffed animals. The worker was friendly and got to talking to my husband since my husband once worked at the T-Mobile kiosk in The Crossroads mall this store is in. He was helpful and answered the questions I had. I'll definitely be coming back next time I'm in kzoo.

Small store with a variety of anime souvenirs. Also has other Asian items, but mostly anime. Prices…read moreseemed reasonable in comparison to what we have seen online. Only one worker there at the time. He didn't speak to us at all. Store was quite clean & well lit. This store is not for everyone, but if you are into anime it is a must see.

I always come here for books amazing stock love the ambiance there i also love the cafe i could…read moreread in there for hours

I'm not from the area but always check out local bookstores when I visit other cities. This is a…read moreBookstore was a must visit. Wide selection of books, and gifts. Cute, comfy spots to read and relax. Factory coffee cafe is located inside This is a Bookstore - they serve bagels, sammies, coffee and adult beverages. Walked across the sidewalk and visited Book Bug which is a children's book store. Again, a wide selection of books, comfy sitting space and a playhouse for the kiddos. Service was quick and everyone was friendly. I plan on visiting again next time I'm in the area.

If you want a different, multicultural, or hippie vibe for your home decor this is the place. Same…read moregoes for gifts. This is not for the meek. This kind of decor is for the bold, young people, and wanna be hippies. Loads of stuff from developing nations, which some might see as gaudy, but that's just one perspective. I love this stuff. Prices for most things seem pretty reasonable too. NOTE 1: Store policy is NO RETURNS; however, they might offer exchanges. I am not sure. NOTE 2: Within the past year ('25-'26) the store moved from the mall's lower level to the upper level.

Sleeping Tiger Imports is my go to place for anything my hippie heart desires.  Incense, tye-dye…read moreshirts, or home decor, I'm here ready to buy it all. I don't really know where my love for hippie decor and clothes came from, but I know most items I buy come from here.  I have been enjoying Tiger Imports for years and will continue to enjoy their items for years to come.  Thanks for making this hippies heart happy.

Cool stuff but the customer service is horrid. The first person who greeted us walked up with a…read moremouth full of pizza and a slice in her hand and said "hi there". We didn't even know if she worked there so my wife asked and the girl said "yeah I do I can help you". We said she could finish her lunch then come back and she said: "no its ok I don't mind..." We told her we would rather wait and she thanked us and went to greet others with her greasy pizza in hand. After waiting an hour we came back only to find that they engrave the wrong piece. Rather than apologizing in offering to quickly what are some extra mine I told us it would be another 30 minutes. When we disagreed with that they submitted to having a new one ready in 15 to 20 minutes. Obviously the staff here has been poorly trained by a manager who has no leadership ability. Neat products if you're willing to suffer through a poor experience from a staff who doesn't care about serving the customer. I would have given 0 stars but the girl we bought our item from (not pizza girl) was actually nice.

I was once an employee at this location. To say that associates are poorly trained is an…read moreunderstatement. I was never allowed breaks and it was suggested to me--without fully saying it--that I wasn't even allowed to leave the kiosk for a bathroom break. The assistant manager (now the manager) was a bullying monster who treated us, and customers, like we were dirt. I heard her, more than once, make racial slurs towards customers and argue with customers over her own mistakes. The associates did the best they could with the minimal, terrible training they had. Customers were treated terribly by the assistant, associates were treated terribly by the assistant, and any problems were not handled professionally. Instead, she blamed them on everyone else or on the customers themselves. Even when I purchased items and the assistant did the engraving, she was too lazy to change the glass needle to ensure that it was a crisp engraving. A gift I got for my parents ended up looking fuzzy and grainy because she couldn't be bothered to do her job properly. I'd like to say we did good work there: engraving was fun and rewarding, especially when a customer was happy with the result. But the nightmare of dealing with the assistant wasn't worth the hassle for myself and for some of the other employees who worked there at the same time as me. I can't imagine what it must be like for customers trying to purchase items and having to deal with her. Please, save yourself the trouble: don't shop there or work there.