Dr. Higgenbothem's recent eye exam for glasses rates him as the nicest and most thorough…read moreoptometrist I've ever met. (I've been wearing glasses for thirty years). The staff was courteous and the doctor did the entire exam including the diagnostic testing by himself. Since I have no eye insurance, I paid cash for the exam, which was very reasonably priced, particularly in light of the complex service that he delivered. What a wonderful find !

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

I received a Lasik treatment at another office 6 months ago and I wasn't happy with the results. I…read morecame into New Vision Laser Center Hagerstown to get a second opinion on whether or not to proceed with a touch up 6 months post op and Dr. Gardner was VERY informative. I wish I had used this office for my original procedure as I feel they may have corrected my vision on the first try. If you're looking for Lasik, I recommend you at least come here for a free consultation. I wish I found you sooner. Thanks New Vision.

Center by Dr. Gladsden at 1640 Dual Highway, Hagerstown, MD…read more Dr. Gladsden is a very friendly man who explained most of what the Laser Surgery would entail and what to expect after the surgery. What was left out of the explanation was: 1) How dry my eyes would be and that I would have to use expensive Eye drops for the rest of my life to counteract the dryness, 2) That my vision up close and mid-range (to read my laptop) would now require reading glasses. So, I was basically trading off having to use glasses to see at distance; to having to use glasses for up close reading and mid-range reading. In all the procedure was painless although expensive, I saved for two years for this procedure. If you were to ask me if I would do it again? The answer would be no; due to the lifelong side effects of the poor up close vision and having to use expensive eye drops several times a day. Remember this is one man's experience and other people's experience may differ.

I have always had the best experience here! Short wait time, friendly reception services, clean…read moreenvironment, amazing friendliness. Their glasses selection is better than anyplace I've seen before. All of the doctors are wonderful-- courteous, ask questions, make sure you're comfortable, and provide professional service. Dr. Lisa Smith is so kind and I always feel refreshed after seeing her. She offers medical insight, solutions, and is always dedicated to helping me see things clearly. I will recommend everyone to come here! 5/5 all around.

Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

As a healthcare provider, I would like to let the readers of this review to know that this is about…read moreas good as it gets for eye doctors/practices. Top notch: very efficient staff, friendly, helpful, and the facility was invising and spotless, easy parking. The technician who performed the pre-exam testing was great! The technician who fitted me and helped me select my glasses was patient and very informed! good selection of frames, too. Dr Nathan was VERY comprehensive in her exam and unrushed. Very glad I switched to this practice.

I want to say how wonderful Dr. Padmini Nathan's office truly is! I love it because, it reminds me…read moreof my former Optometrist's office, Dr. Howard McFarland where I was a patient for at least 13 years (McFarland Optometry in Greensboro, NC). This office is nice and quiet and truly a "hidden gem." I recently to went Dr. Padmini Nathan's office because, I scratched my cornea and I was unable to get an appointment for an emergency examination anywhere else. Of the three offices that I contacted this one was the only one that offered me an opening to come in. Although, I had to wait until the following day it was worth it. In the interim I went to the ER, and followed up with their office the next day. My appointment was scheduled with Dr. Sydney Cooper, and I want to say, "she's amazing!" She made me feel at ease and she took my situation very seriously. She was very thorough in her examination, and with that said, she is going to follow up with my Primary Care Physician to ensure that I have lab work completed to rule out any underlying health issues that may be affecting my eye. I was so impressed because, this is the kind of continuity of care and communication amongst a patient's team of health professionals that is so needed and important. I was so thankful and grateful that they were able to schedule me for an appointment, and I knew that I was in good hands. I was happy that she was willing to take those extra steps to ensure my overall health. The entire staff and team were friendly and helpful from my initial call to the moment I arrived, and throughout my visit! I want to personally thank Dr. Cooper, Dawn, and Heidi and the entire team for making my visit so pleasant! You've just gained a new patient! Peace & Blessings!

Very attentive doctor. Personable and thorough. And the receptionists are super sweet!read more

Husband very happy with care. Prescriptions were supposed to be billed to our insurance. We were…read moretold best price. 4 sets of drops was about $80. I checked with our insurance $37.25 not including our secondary insurance. The final straw was he ran out of one and the cost was over $70. Our cost was $25. We were told that they had billed insurance but no proof. Trust but verify.

I have been a long time patient of Dr. Patel (almost 18 years). I've never had a bad experience…read morewith him or his staff. Today was no different. His staff including Dr Patel were wearing their costumes - paying homage to "A League of Their Own" movie for Halloween. My appointment was at 9 am and I was in and out in less than 45 minutes. They are efficient and friendly. Dr. Patel always provided good service and he always listened to me or my concerns. This visit, they have added a new machine to evaluate my torn retina and of course Dr. Patel confirmed the results manually too. I like that a lot - not just rely on tech. Thank goodness, my retina is still stable. He continues to advise me to pay attention to new symptoms and to call him immediately. Check up completed and will see them again in October 2027. Thank you, Dr. Patel and staff.

I was referred to Dr Patel for macular pucker care.I had my surgery February 2023... from the…read moreimmediate post surgery I knew something was wrong. I had a steroid response to the drops, a severe reaction. I asked the doctor and his staff repeatedly to check my eye for signs of glaucoma, being told multiple times I was healing well and fine.. I was told if the doctor thought I had glaucoma he would send me to a specialist for it... I took it upon myself to seek out a specialist myself. Sure enough I have glaucoma! I leaned that my eye pressure was elevated a year before my surgery, ( it was taken on every pre op appointment, and I was never told about the risks with a elevated eye pressure... or was it addressed. Dr Patel didn't listen to my concerns and rushes through examinations, he showed no concern for my pre op elevated eye pressures. I would recommend a more thorough RS who isn't in a hurry and is more focused on details and his patients concerns.

Dr. Huzzella and her team were fantastic. I haven't found a good routine eye doctor since my last…read moredoctor retired in 2015. As a new patient, they were very ready to set a new baseline for my eye care. Shout out to Debbie for being so patient with me; we probably spun through the same lenses at least 4 times and she never got frustrated. She took the time to really make sure my updated prescription was right. When Dr. Huzzella came in, her and her tech were both talking to me as if we were all professionals together. She explained everything that concerned her and told me what was updated. The staff were all super friendly and it was very easy to set up a secondary appointment. I think I found my new eye doctor!

Front staff is not friendly and overall experience was bad. Even with appointment, waited a long…read moretime to be seen. When I got back, pushed back to lobby area because patient rooms were dirty. Wish there was other options available to do similar service.

Dr. Schwartz and his team are outstanding! They went above and beyond to fine-tune my prescription…read moreuntil I was completely satisfied. Communication was always prompt, whether by text or phone, and scheduling appointments was incredibly easy. The office is modern, welcoming, and makes every visit a pleasant experience. What impressed me most was the professionalism, genuine care, and attention to detail. The level of service far exceeds anything I've experienced at other optometry offices in the area. I couldn't be happier with my experience and look forward to being a patient for many years to come. Highly recommended!

Dr Boaz is very professional, but the office has a family feel to it. I just received my new…read morecontacts and very happy with the results. Great atmosphere, great results.