The service technician was right on time and quickly found and repaired my Whirlpool electric dryer…read morewhich was running but not heating. The bill was as expected and very affordable.

Ed's Appliance was at our home yesterday to address an oven that would not heat. They were prompt,…read moreconsiderate, and completed the task, while taking the time to check other concerns I had....and also showed us how to unlock the oven doors for easy removal during cleaning. Total cost was was less than $185, which included new igniter, service call, and travel. Definitely recommend them.

Alberto J Argueta, I purchased a washing machine on OfferUp and it didn't work I was duped. I…read morecalled Alberto this morning and he was able to come out and fix it the same day!!!! He doesn't speak English very well so I just used a translation app and took pictures so it would translate to Spanish for him. His son however does speak English. He was extremely professional, very kind, and went above and beyond our expectations. He made sure everything was working properly before he left. He is extremely knowledgeable in appliances and the household! The problem with our washer was really really bad and he was able to fix it! I am extremely great full for him. He is also very very reasonably priced for the amount of work he did. I thought it was going to cost double than what he charged and what I was quoted from other companies.

From the owner: Moon´s Repair es Profesional y responsable en sus reparaciones|Moon´s Repair is Professional and…read moreresponsible

I'm still very upset. They did refund the $99 charge but they didn't fix the issue the guy caused…read moreand haven't reimbursed me the $175 it cost me to have another company identify and fix the issue. Lousy service. Lousy!!!

Gas oven making new unusual sound and I was smelling gas. I made an appointment online in the…read moremiddle of the night. Received a call the next morning shortly after 8:00 a.m. They got me in earlier than expected since there was a cancellation. A part was ordered (I have an old stove), it was in the next day, but when the box was opened, it was the item wanted but the igniter was on the opposite side with no way to fix it. Joe W., the technician, made phone calls and went out of his way to get the correct part so I would not have to wait 8-days for a part to be shipped from across the country. I appreciate it, the oven and stove now work better than when it was new. Now if you had a technician who can also fix treadmills I'd be all set.

READ THE REVIEWS AND RUN! Jay is incompetent to say the least. Will act like he knows charge you…read moreand forget about you. Dishonest and unprofessional.

I called him for an oven repair. he came out the next day, diagnosed it in minutes and made the…read morerepair for $175. anyone else that would have been just the service call! he was courteous, knowledgeable, personable, trustworthy. I will only call him for my appliance repairs.

My son and I bought a stove here. Saleswoman was very helpful but not hovering. She had a great…read morepersonality and had answers for our inquiries. We came back the next day to pick it up and four employees helped with loading it. They have scratch and dent appliances and used appliances in great condition. I highly recommend this business

Very satisfied! sent friends and relatives...they are also very satisfied! Good deals and good…read morepeople!

Top notch for buying a new appliance. We will definitely be back. Great install team.read more

You might be tempted to use a business like this for better service than a big box retailer. I'm…read morenot sure that you'll get it. They use a text message tool to communicate with customers. But if you run into issues from the lack of context in texting the staff doing the texting may get fatigued and simply stop responding and refuse to take responsibility for their communication by giving you a first name. When you call directly to the office, the staff might refer you to a manager but the manager might be too busy to call you back and discuss your issue. When the service manager does call you back, you might be reminded of your responsibility to immediately report any quality issues with the repair, but get little recognition that repairs are sometimes done incorrectly. And in case you thought they like to use texting, be told it's really better for you to pick up the phone and call them. Not that the staff will be trained to proactively call you if texting goes sideways. If your dishwasher door won't open flat for loading after being disassembled, would you think that's a sign the repair was done incorrectly? I did. But Camden can't say if that would be the case. Anything could have happened.

To assess washer and dryer to determine if they could be fixed. This company didn't call or show…read moreup. Kind of pathetic. Show up! No call, no show.

Quick responses and upfront on what the cost maybe. Details of what the repair might be and what…read moremight need to be done.

This is the absolute best experience I've had with any type of skilled trade company that wasn't a…read morepersonal friend. My boiler kept going out, and Marty (who is very personable, informative, and honest) was an absolute pleasure to do business with. He was very conservative with his approach, fixing the cheapest possible cause first. He ordered an expensive part and kept it in his, so in case the first round of repairs was not enough to fix the malfunction, he could come over quickly and get my heat back on without any delays. Luckily, that first thing wound up fixing the issue, and I didn't have to pay for what would turn out to be an unnecessary, much costlier repair. It doesn't hurt that the company has very customer-friendly policies: responsive 24 hour service (not just lip service), no diagnostic charge if a repair exceeds the cost of the visit, and no charge for any subsequent visits for the same problem within 30 days. Trustworthy, reliable repair is notoriously hard to find, but I've found it here!

Scamming senior and the sick. Set up a rental of water softener for my sick brother by putting it…read morein my parents name. Rental agreement is 10 years and you never own the water softener. Jeremy Young Took advantage of seniors convinced them it was a service plan. Brother died 1 year later and now the home is being sold, but now the senior parents have to pay off a scam rental, then pay for a new water softener to get the house sold on top of it.