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    Hobby Lobby

    2.9 (51 reviews)
    Closed Closed
    Updated over 3 months ago

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    Mary M.

    Warning, you might just be walking in for one item but can easily spend countless number hours inside going through all the 40%, 75% stands. There's something there for everyone, all seasons and event items. Good quality and great prices. Absolutely loved the store

    Cindy M.

    4 1/2 stars This place is beautiful and I LOVE visiting when I'm in town since I don't have a local Hobby Lobby where I live. Anything you need to decorate your home, kitchen, she cave, man cave, yard, cakes, party areas you will find here. There are tons of crafty items .. baskets.. signs.. fabrics.. There is just so much that you need to check it out. I always find cool and unique items here. I really didn't run into any staff except the cashier which was nice. They loose half a star since the line situation kind of sucks. They need to figure out how to make one line and the cashiers call the next person in line. Plus their cash registers need an updating. They are not scanning bar codes as the cashiers are entering in "1.99 party area" or something like that. A new register line and system will ease the paying pain. Tons of strip mall parking I will DEFINITELY be back.

    Dianne T.

    Hobby lobby I was in the rte 46 Totowa NJ store & started to pay by card but then stopped & paid cash because the Salvation Army was outside and I wanted cash to put in the donations. I needed change I said to the clerk -wait, I want to use cash how do I cancel this transaction. He said just pull out the card, so I did. After I paid and left the store and got to my car, I got a chase alert on my phone showing it did charge to my card and I paid cash too. Now I paid twice so I went back inside -but Sam, the store manager said too bad-no credit talk to your bank. I made him write up what happen and he did just that- even the guy who checked my out was baffled that it charged. But Sammy didn't care! And no it didn't go back to my card either like Sam said it would. But that's ok, I've spent more on a pack of cigarettes so....... No problem Sammy- I'll take the loss & spread my full story on Twitter, Google, Facebook &Yelp 4ever Hobby lobby stores are not into the 21st century / they still have a little binder that they have to go in and look at for pricing and sales. Imagine that a store like hobby lobby not having 21st century equipment. Unbelievable My photos are Sammy and the guy who checked me out and my receipts. Really bad customer service for a lousy $8.50. Was it worth it Sammy???? This review will be here for life. Lmao

    The receipt of the return.

    Had a return with no receipt. Forgot it at home and told the to the cashier Kelly D T-7600 (the dark curly hair, Caucasian, plump). 465 US Highway 46 in Totowa on 6/22/21 at 12:16pm 1. She treated me not welcomed 2. She never told me it will be returned at 1/2 price. 3. When I asked her "why didn't you tell me, I do have a receipt to bring" she just kept repeating me coldly "I told you". Which is she DID NOT. So I just lost $62. Very poor customer service, inappropriate manner and attitude. Super aggravating and non of that was necessary.

    Earl G.

    This is what I would call a craft store that has too much adrenaline . This store has I believe I counted 60 aisles of merchandise inside. Everything is very well organized so you can find what you need in whatever category you seek. What that means, is if you're into scrapbooking and go to the scrapbooking section, once there you will find everything you need and a lot of other things you probably didn't even know existed. They have a lot of decorations for the house especially if you're looking to do a house based on the theme, like western, religious,sports, motorcycles etc.. I would definitely recommend that if you know anyone into crafting were decorating their home, that they check out this location. The amount of merchandise that they have is incredible and the variety is almost overwhelming. But the store is not crowded which I like. It's easy to navigate the aisles, and the sales associates are helpful anytime I have needed them.

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    5 years ago

    I really like the store but why do they only have 3 cashiers on at a time? The line is always soooo long. 30 minutes to check out

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    6 years ago

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    7 years ago

    Sales associates here are very rude. I won't be returning. There are many other comparable stores with a better customer experience.

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    11 years ago

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    5 years ago

    Ugh... total dreck they sell.... over priced, slow cashiers, store is always in a constant state of disarray. Sloppy workers. Go elsewhere.

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    11 years ago

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    Page 1 of 2

    Ask the Community - Hobby Lobby

    Review Highlights - Hobby Lobby

    I spent a few minutes orienting myself to the layout and tried to check out as many items as I could.

    Mentioned in 3 reviews

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    I can't say enough good things about the assistance that Daniel, the owner, provided to bring life…read moreto my vision or the workmanship put into reupholstering chairs and creating cushions. The work exceeded my expectations and the results are outstanding! He reupholstered 2 chairs, created cushions for the Ben he's under the windows, and made coordinating pillows for our couches with fabric from the chairs. He also helped select and coordinate all the fabric. I have attached before and after photos so you can see for yourself!

    I am a generous reviewer & was conflicted with leaving such a low rating so I opted to sleep on it…read more(for 2 weeks, no less) to make sure I still felt as strongly about my review. Unfortunately the time away from my visit did not warm me towards this establishment. First off, the selection was not nearly what I had hoped for - which I'm relieved about in retrospect since I'll never give them my business. The bolts were leaning on each other in cubbies versus hanging on the wall like other outlets. I mention this only bc it requires some rooting around to find something you're looking for. This is not a deal breaker for me, but customer service is. That being said, there were two employees present when I was shopping. One woman, behind the counter, seemed friendly & helpful enough. I wish I had asked her name so I could mention her specifically. Had she been working alone I assume this review would be entirely different. The other employee, an older woman with gray hair, was unbelievably rude & I was rendered nearly speechless! She behaved so unprofessionally towards me that I walked out of the store & had to explain to my young kids what "inconsiderate" meant and why we don't patronize places that belittle us. I'm not sure why she has a chip on her shoulder...or maybe she was having a bad day...but her attitude was unjustified & they lost a potential weekly textile purchase. It was a major disappointment all around. ----UPDATE Nov.2013---- Apparently she WAS just having a bad day and has since reconciled. I am compelled now to return to the store and take a look around b/c I am all about second chances and they definitely deserve one. Will update my Yelp once I do.

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    Acme Country Fabrics

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    I would give this place 6 stars if I could. The women who work there are great. They are so nice…read moreand welcoming. When it comes to sewing, they are great for advice and always interested in hearing about projects you're working on. I've shopped there on and off over the years, mostly for patterns that have long since been discontinued. The ones I have found have been great! Their fabric selection, though tends to be geared mostly towards quilting, really does offer a wider variety than one would think. Also, the man who fixes sewing machines is amazing. Such a nice person, and always willing to answer questions. His quick turnaround time was also surprising. He tuned up my machine (which hadn't been serviced in several years) and even left a note with it suggesting something that would make it run better. Big stores are great. But the quality of this store really reminds of how valuable small businesses really are. Stop in and take a look around. Talk to the friendly staff and see what they have to offer. You will not be disappointed.

    I needed a military jacket embroidered name replaced. It was from a deceased friend of mine, and I…read morewanted my name put on the jacket and his name removed. The name had to be embroidered to match the style of the original name. I brought it to them, and they did it in the same day, for a very reasonable price. Excellent workmanship. I highly recommend them.

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    Silk City Fibers

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    If you have champagne taste and want a great deal on high end yarn, you'll love this place! David…read morethe owner is a hard nosed darling. One of the bins of Moda Dea was not tagged and he gave me each cone at a fantastic price. He runs sales on top of discounts which makes this a dangerous place for any yarnivore. If you are a student, you get an additional discount. So happy I had my F.I.T. id on me. I left with two black garbage bags topped so full, one of the helpful sales gents had to help me load my car. Don't be put off by the industrial surroundings of the shop. It's a factory store open only occasionally to the public. Enjoy Paterson as you drive through it. The Great Falls brought industry here and by the late 1800's, the power of the waterfalls resulted in almost half of America's silk being produced in Paterson, hence the town's moniker of "Silk City." Perfect name choice for this business as you certainly feel like you are in a small city of silk when inside the vast caverns filled with cones and cones of yarn. Arrive early when doors open as the best items get scooped up quickly. The feeling of guilt will pass as you realize all the guys and gals present in the warehouse are in the same shopping frenzy as you. Their remorselessness is contagious. Be sure to have prebudgeted for the amount you are planning to spend or you will eating ramen noodles for three months trying to cover your rent. You can set out all the lovely cones of your yarn to stroke to distract you from any feelings of hunger.

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    Hobby Lobby - homedecor - Updated May 2026

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