Never have I ever been to a more rude store Hobby Lobby. More than 4x my mother and I were bumped and rudely told "excuse me I need to get by" by employees. First off, as a customer service representative myself, I know that you are always supposed to put guests first and not ask them to move. You are supposed to be the one that moves around them. To make them go out of their way because you're trying to get work done is not OK. Also to add the added attitude and rudeness and physical bump is additional meanness that is so uncalled for. VERY DISAPPOINTED. read more

All I can say is wow! They have a wide ass assortment of things to decorate your home for inside and out. Because they have so much, it can be overwhelming, but this is a good thing because at least there's a lot to choose from. We recently came to the store to look for outdoor holiday decorations for Christmas. We found just what we were looking for a big wreath for our front door and a couple of swags that we hung from our exterior light fixtures, which gives all the holiday feels. Definitely made me a fan of the store. read more

Great selection of books at 30% off, Christian music (not a big selection) but got the new Toby Mac, and new Phil Wickham CDs for $8 each - can't do that on eBay or Amazon. Craft stuff I have no clue. Cool stuff for the music room and man caves / garages. Good energetic help, and courteous cashiers. Solid 5 star shopping experience. read more

I am so disappointed at the shift occurring at Hobby Lobby. The stores are a shell of what they used to be. The quality and inventory of the items has drastically dropped. The jewelry making/beads, art supplies and home decor quality is very poor now. They have replaced the store with tacky junk you'd expect to find at Walmart or Dollar Tree. Also, they are the WORST for rushing through seasons. I was in there today, and they had very little supplies of beads for jewelry making - which is what I went in for. They were getting out the pumpkins and fall decor??? It is the end of May! The aisles were full of junky plastic toys and tacky things that will end up in the landfill. They need to change their business model back, or they will go out business. read more

Went to Hobby lobby on a random night to check out their Christmas decorations. They were on sale, which is awesome. I was looking at the yard ornaments and somebody who I think was the manager asked me if I needed any help. What I really came in for were the little bottlebrush trees for Christmas villages. He knew exactly what I was talking about, and actually walked me to the display explaining that due to the sale they didn't have many left. They didn't have what I needed, but considering that I had nothing in my hands and I wasn't going to purchase anything I was impressed that he went out of his way to help me. I have to say he kind of restored my faith in humanity, because I had been into a store downtown that could not have been less friendly and helpful. And even though it is sometimes inconvenient, I appreciate the fact that they are closed on Sundays. read more

Managers need to step back and be aware of what is going on around them and NOT interrupt a checker in the middle of a transaction. What happened to servicing the customer? read more

Always such a treat pausing to "delight & shop" in my fav Hobby Lobby. :). But today was an extraordinary delight that just has to be shared! I was in this afternoon and ended up trying on some fun small accessory rings. And then I heard a noise; like something had hit the floor. But I looked all over to no avail. So I made my ring selection & moved on. Tonight I realized it was my diamond ring that had fallen off. So I ran back in just before closing. Manager Chris and his team were so sweet with me; looking all over! Then they took my info and gave me hope. (This is Hobby Lobby!!). And sure enough, I had barely gotten back home (past closing time) when I got a call from Chris saying "we found your ring"! Robert had found it in his sweeping pile. I am so grateful. Thank you Hobby Lobby & this store for going over the top for me again! A rare thing these days, but not for Jesus! read more

I had a couple of items framed. The framing was quite good and the employees that helped me initially were wonderful . The one who helped me when I went to pick them up was another story . She walked the items up to the register and when they rang them up and I questioned whether I had paid for them or not and asked to let me check my credit card she went in and on how it was company policy etc,while I'm getting more frazzled trying to check and I'm apologizing because I don't remember she still doesn't stop. I see there's a line forming form so I go ahead and check out and she still talking and I very nicely said thanks for humiliating me and I walked out of the store.. so after spending $200 on framing, I will go someplace else if that's the way I'm gonna be treated when I asked for a minute to double check the charges. I'm a senior citizen and I don't need to be treated so disrespectfully by another senior citizen. read more

If we need to pick up a craft item quickly we'll usually go over to Jo-Ann's in the Gail Gardner Shopping Center, or over to Michaels at the mall, if we're nearby. But, if we really want to browse a great selection and a greater variety of items for ideas, we'll take the drive out to Hobby Lobby. The store is always well stocked and very clean when we go. It is layed out well, too. The checkouts are pretty fast, and the cashiers are friendly. We've never noticed much help on the sales floor, but in this kind of a location we prefer to just browse slowly and be left alone. The prices are pretty good here as well. Especially when items are on sale. Recently my daughter and I were looking for modeling clays and tools. We checked Jo-Ann's and went next door to Wally World for price comparison, then decided to drive out to Hobby Lobby. We were glad we did, as the variety much better and the pricing was great. She was quite happy, so that made Papa happy. One nice thing about this Hobby Lobby is there is always an advertisement in a weekly circular that is mailed to the entire area. That ad always contains a coupon for 40% off of any single item. So, if you remember to grab that coupon, then anything you want is on sale, when you want it. - - - If you feel this review is useful, funny, or cool, please click the buttons below. Thanks! :) read more

Hobby Lobby - Art Supplies Near Me - Prescott Valley, Arizona

Terrible employees! Pointing fingers at all the customers saying they are wrong. Not owning up to an error on their end. I'll go to Michaels next time. read more

I have been going to this hobby lobby for years and I came in with my baby today and as I was waiting in line to pay she got fussy and began to cry but I was about 3 people away from checking out and leaving when a old white cashier decided to tell me how if it were her mother she would've taken the baby out immediately and leave and I just stood there and said okay. When she realized I wasn't going to leave she covered her ears and said " seriously ". I found this encounter to be extremely unprofessional and unacceptable. If you can't stand to hear a baby cry for a couple minutes you should not be working in customer service. I have tried to call twice now just to be hung up on. read more

Really expensive supplies and decor, though they do have a ton of things. Staff has boundary issues, apparently. Not helpful in any way but totally willing to get up in your personal space. Weird. read more

I love Hobby Lobby I am a baker. And I love coming to Hobby Lobby for all my baking needs and goods except for the fact that it's closed on Sundays. Sunday's just hope so happened to be the days that I actually like to do my shopping in town. read more

This place has it all. You don't see it, you don't need it. Lots of sales for Christmas and evert holiday. You need yo stop by. read more

Hobby Lobby - Great Christmas Stuff!!!! - Art Supplies Near Me - Prescott Valley, Arizona

OK, Hobby Lobby has always been the place to go for holiday items, home decor items and baking, crafts, you name it. So what's going on now. I went in there a few days ago to pick up a few things for Valentines Day and instead of the usual 3 to 4 aisles filled with the current holiday items, there was one side of one aisle. Nothing exciting or unique either. It was all very generic stuff and I can purchase it at Dollar Tree. Same thing with the Easter items. Very few, very generic. The employees were all very nice and helpful as usual and the store was nice and clean as always, but very few sale items and the holiday items were sadly not up to their usual quality or quantity. Quite a few customers were commenting on this. I did ask an employee if they were getting any more items and she said they were not. Disappointed in the store for the first time. read more

We love coming to this hobby lobby, we can find everything we need. Everyone is very nice. They have a really amazing customer service manager there named Danessa. She helped my daughter and I out. She is very knowledgeable and a very nice person. Very pleasant and helpful. We look forward to coming in there again. She is very nice helpful and knowledgeable. read more

The best place for arts and crafts and home decorating for all seasons of the year!! Been coming here for years and my wife loves this place!! read more

Kaley M was so rude. Didn't greet me at the register, didn't say thank you. I thought this was a religious organization. Certainly wasn't treated as if I, the cash paying customer was respected. So, I'll drive a little farther and give my money to JoAnn's. Hope you all do the same. read more

This store should be outlawed! I can't go in here with out getting a thousand ideas for our house. We have at least 20 items in our house from here. It's addicting! The prices are great, ongoing sales and coupons. My wife is getting close to banning me from going here. I recommend the store to anyone and everyone! Good luck leaving with 1 item! read more

I have pretty much decorated my entire house with items from this store. As a younger girl my mom and I would frequently come to hobby lobby to get decorations for her house and I learned very quickly that no matter what your style is they have items for EVERY possible style. From modern, Chic, all the way to farmhouse rustic they have it. I have also frequented hobby lobby for holiday decor and they always come through. I do have to warn you that their prices range but they always have a sale going on and they rotate their sales weekly so if you see something you like that isn't on sale this week, next week it will be. I find their prices to be fair and moderate and the staff is always amazing! I have never had a bad experience here with any of the staff and they frequently go over and beyond for their customers. I have had multiple occasions at this store since becoming a homeowner that the staff has voluntarily rang up my items in separate transactions to save me the most money possible. I appreciate a good deal of course, but it is experiences like that, that make me go back and spend more money. I am a hobby lobby addict, and you will be too. read more

I like going to Hobby Lobby's because I can get lots of supplies for like doing multiple arts and crafts and I can get stuff for like baking cakes or you know whatever and whatever project I'm working on Hobby Lobby's got a lot of nice things for the holidays Thanksgiving Christmas and they got a lot of nice stuff at Hobby Lobby I love going there to get a lot of stuff also it's convenient for me because it's right next to the Home Depot and the Dollar Tree as well located here in Prescott Valley read more

Thank you Robin at our local hobby lobby she was great help with my granddaughter's wedding. I had a house full and did the flowers times were crazy. Robin helped so much with my needs for the wedding. She is great! read more

Always get top notch service at the picture frame desk. They always have the best ideas and suggestions. They are very competent. I could spend half the day just looking in their store at interesting home deco products and craft ideas. read more

Best stop for hobby supplies in Prescott Valley. Every time I go there, I end up discovering more. I never leave empty handed.

Pretty cool stuff. Knick-knacks and crafting materials. Lots of stuff for anyone who is generally artsy or just likes cool decorations. Way, way too much of it is made in China, which is my only real gripe about Hobby Lobby. Other than that, it's a nifty place to pick up supplies for art, school projects, and the like. We've bought a few household decorations here as well. Best to wait until their sales start, you can get some really great deals on items that might feel a little overpriced otherwise. read more

We are a non profit, tax exempt company that have been in business for over 50 years. We offer services for many populations within our community. We went to Hobby Lobby in Prescott valley to purchase some supplies and were denied our tax exempt status. One of our supervisors returned, our office is located an hour away from Hobby Lobby, and he provided our tax exemption letter from the government as well as our non-profit government issued letter; which you can not obtain that without first being tax exempt. They still refused to return the tax that was charged. We will never do business with them again, and I will be telling everyone that I know about their terrible customer service. Avoid this place, there is a Michaels up the street and a smaller hobby shop by Safeway! read more

Very clean, organized store. Yarn section neat as a pin. Lots of pretty things for the home. Friendly people.

Horrible customer service.. Just blatantly rude.. Cashiers slower than molasses and checkout system is beyond archaic. Just drive over to Joanns in prescott read more

I love Hobby Lobby! I have been treated fairly and most of the time promptly. They are a busy store and do have other customers so I am happy to wait my turn. read more

I gave them one star because they have some cool things, but more important to me is customer service. My husband and I were there today and a lot of things were marked 50% off. We picked up a few things including two small table lamps. When we were checking out, the cashier said the lamps were not 50% off until next week. The lamps we had chosen were on a top shelf next to a sign that said lamps were 50% off and it did not have a date on it. My husband went back with one of the employees to show her the sign. Well, she said the sign is always there and that it was turned with its blank side facing out until they turn it around for the sale. Problem with that explanation is that the sign was on an open top shelf with lamps on both sides. The sign faced outward saying 50% off if you were approaching the shelf from one side and blank if you approached from the opposite side! Needless to say, we approached and picked out two lamps from the "sale" side. I have never dealt with a store who would not honor their own signs and advised them to remove that sign so that others would not mistake the sale! My husband and I both felt the two employees involved were very rude and instead of honoring their sign and their customers, they told us we could go online and get a 40% off coupon! So for the difference of about $6.00 those employees chose to lose two senior customers who have a lot of friends who love to shop! Seems like a mistake! read more