Took a picture that needed the broken glass in the frame to be replaced. I requested that it be replaced with plexiglass. It was fixed perfectly in 30 minutes while I walked around the store. Great job at a fair price! read more

Work on having cashiers ringing up and less chitter chatter. Move a little faster your lines form because your employees are talking too much. Shouldn't take 15 mins to check out 2 items. I wish there was more locations near by my god this one is a joke. read more

There's a ton to choose from... it's a huge store! Is there anything they don't have?

We took 5 pictures in to the framing department at the store on N. Decatur: 3 were damaged and needed to get new frames, 1 needlepoint checkerboard to replace glass with plexiglass, and 1 original artwork that needed a mat and a frame. The lady who waited on us (April G) was patient as we picked frames and had technology that showed us how the finished product would look. We were phoned when they were done (well within the expected timeframe). All jobs were done to perfection with new back covering paper, eyes and wire when appropriate, and small clear knobs where the pictures hit the wall - also sturdy posterboard cards over the eyes to prevent them jabbing through the plastic overwrap. When we picked them up an additional lady (sorry, don't remember her name) found our order and both she and April carried our artwork to the cashiers in front of the store. They were both very friendly and I commend them for a job well done. read more

I love this store! So much stuff and very affordable. They had sale, 50% off. Shoppers paradise for home decor, arts and crafts. I wish I was a millionaire. Lookout!! I'd buy everything. When going to mainland, I always make sure to go here and find cute knickknacks. Not only xmas decorations little cute items, small pig figurines, animals, books, fabric, just everything so cute. Something new and oh so gorgeous. Everyone was oh so friendly and accommodating. The store is big, shoppers paradise. Will be back in December for treasures I missed, and new items as well! read more

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I really had a nit so great experience at this establishment. The employees i dealt with had no idea where the products were. I asked three separate employees where i could products and all three gave me different answers. Had me running around like a chicken with my head cut off. I suggest getting isle names so it's easy to find things. All the hobby lobby looks like it threw up on itself. To much stuff and unorganized. Tons of stuff it was overwhelming and just plain hard to find a selection of ehat i needed. Some things werent a value for the pr Items i saw. Not sure i would go back. Again I would really suggest isle tags so you aren't walking around for hours. read more

The staff are always very friendly and willing to help. I've visited regularly over the last 3 years or so, but almost daily over the past holidays. Even when they're slammed (as they usually are), the tone doesn't change. They are happy to help. The store is mostly always organized and sale items are clearly marked. The restrooms are always clean and tidy and there's always employees stocking shelves willing to help that also go out of their way to ensure you find what you need! read more

Such a great variety! Great prices! Usually something I want is on sale, too! Workers are nice & helpful.

The service is kind of shit. Three employees had me running all over the store looking for something they didn't even have even though repeatedly telling me they do have it just really a waste of my time they could've just told me they don't have it. I could've left them when about my day instead of wasting my time having me run all over a store. And honestly, I'm headed to Michael's right now cause even though I have to spend more money I guarantee they'll have what I need. read more

I'm preparing for Father's day weekend and needed new home decor. Was able to go to Hobby Lobby and get everything I needed. Staff was so helpful, store so clean and smells amazing . I truly appreciate the Christian atmosphere and decor. I respect the mgmt for the Christian displays. I truly value and respect how they run the store. Thank you Hobby Lobby. read more

As someone who also works in customer service and who frequents this store there's nothing worse than getting a crappy cashier. I sure didn't appreciate the Eye roll little Miss Ramona, do better please. Perhaps next time ask your customer if they would like a bag instead of thinking they don't. read more

Big selection, decent prices, however they are anti-LGBQT, so we don't come here often. Lots of parking, every hobby imaginable. read more

The customer service was excellent. The items I needed were there at a great price. Hobby Lobby has a great selection of everything.

I have a project I was hoping to get completed today,since it is my only day off, and had several decor items I was planning on getting. Was able to purchase two items from the frame department. Went to the cash register, and she(Ayiesha G) asked if I found everything okay. I said no because all the items I needed to purchase were blocked by shipment that was in front of them. She said "Yeah, well we just got shipment in", then handed me my receipt and said "hope you have a better day". Really?! First of all, the customer service in this location is always rude and they seem bothered whenever you inquire about an item. There are a couple that are willing to help, but for the most part, they just seem to want to stock shelves and ignore you. I do a lot of interior design and shop at Hobby Lobby for most of what I need. This was the last time I will allow this behavior from this location. I don't mind driving further away, where I know they seem to enjoy their job, and have never had shipments blocking product like this(this wasn't the first time). Proximity convenience does not matter read more

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Every once in a while I like to stop in and check out the seasonal items and home decor. They always have good discounts. Very busy today as people were stocking up on new Christmas decor and supplies. Line was pretty long but the cashiers did what they could. Will be back again. read more

I could literally spend my whole checking account here ! They have so many cute things to decorate every part of your home and places you wouldn't even think . They have amazing sales every week & they switch off from home decor to others things as well. The staff is super helpful & not to mention if something you like is on sale but damaged they are willing to even take more off! read more

The store is fine, the staff is less than friendly, but most importantly they need to update their systems and start taking tap payments and scanning items. It is 2024 and time to get with the times read more

The store itself is fine and clean but it's definitely a strange atmosphere, if I had to describe the staff in 2 words I would say "politely rascist" read more

This store has HORRIBLE customer service. Today I needed red bows,so I headed straight to them. The employees are so busy taking down all the Christmas stuff and putting up Valentine's Day that they are pushing shoppers out of the way to get the work done. The employees are all talking among themselves(inappropriate conversations) and not even caring that customers are present. I got my bows and proceeded to check out. The young girl said a really high amount and I said aren't those %50 percent off? She corrected it and as I was walking out she said to another employee,loudly. She can kiss my A$&. I heard her and walked back in and asked for a manager and told her what was said. The manager said well we can't get any one to work so sorry about that. We wonder why brick & mortar stores are going out of business. I will be buying my craft needs online from now on. read more

The cashiers here are super friendly. I went twice, once on a Friday and today different cashiers & same great customer service. We bought changeable color LED lights here. One of them worked but only if connected to a TV and it didn't change colors either. The other two didn't work at all. So we returned them with no hassle at all. Also we bought Gorilla glue on Friday and it was missing in our bag when we returned home. So today I asked the cashier if by any chance she saw one at the register. She didn't see herself but she asked a manager. They both said no but the Manager was so nice to replace it for us. Thank you! This place has a lot of home decor and arts and crafts! Not to mention the circuit collection they have! They have a good amount of wall decor as well. read more

A+A+A+. Excellent! Great Customer Service! Outstanding knowledge of products! Professionalism A+ Great job Michelle (Cashier at Hobby Lobby on Decatur). Your product knowledge was greatly appreciated and your knowledge of policies and procedures was very helpful. Thank you for your greeting, your smile and kindness. You answered my questions in regards to purchases, returns and credits of on sale items. No rudeness, no attitude , I can't wait to come back !! Hobby Lobby on Decatur A+. A+. A+ read more

My wife was looking for items to decorate our baby shower, she purchased a few Birch Wood pieces & they only had 2 in stock. They recommended we got to another location & they placed an order for us to have them delivered. We waited about 2weeks & NEVER got a response from them. We called & asked for an update & they said they never put our order in. That's very unprofessional of them to lie to us. I hope they can do better with customer service & not guarantee us these items. read more

I have never felt so disrespected and uncomfortable making a purchase. I went in and purchased 40 glass vases to use for decorating a baby shower. I understand that it was a large amount and can be annoying to wrap and bag. That does not give the cashier a reason to roll her eyes huff and puff with major attitude. I was not greeted, not a thank you or anything. She also turned to a coworker that seemed to be a manger and both rolled their eyes and showed how annoyed they were. The cashiers name tag was full of stickers and all I saw was the name Moni so don't know if it was cut off or not. If you're that unhappy go home or find a different place to work at. read more

I purchased some Gorilla glue yesterday...got home and it's dry, completely empty. I went back there today and told the supervisor by the registers about it. I suggested she check them all to see if they are all empty and pointed to the rack right by the register. She asked if I wanted to replace it and told me the two checkers up front could help me. So I check the rack and every one of the containers is empty. I tell the cashier and she said oh ya like she is very familiar with the problem. Unbelievable...so no one seems to care of how irritating it is to customers to have to return the item or want to do anything about it. I searched for the managers name and phone number but no online. I thought Hobby Lobby was better than that....guess not. read more

It's always interesting going into a business after controversy. Hobby Lobby kept their stores open during Covid-19 against recommendations, and mandates. I'm currently in dire need of some specific supplies which I've tapped out my local michaels for. So here I find myself. I've been standing in line for about 10 minutes. You'd think that would be because it's busy, and it is except... there's 2 lines open, and each one has 9-", and 13 groups of customers standing waiting. Like I said it's been 10 minutes and no one has opened another lane, no one has apologized to the 20... 5 customers now waiting. As a company I can no longer recommend this store, and I will not be coming back unless significant changes are made. Oh look, I moved forward one, and two more got in line. read more

Horrible customer service! Please tell your employees not to be sarcastic with your clients! It was so disrespectful, all I did was say that I knew how hobby lobby worked (changing every week the offers) and she told me "you can work here then". I feel clients should be treated respectfully because I never said anything mean to her. Not going to this one again read more

One of my absolute favorite stores!! We recently moved and gave away pretty much everything from the old house. After I finished unpacking everything and it was time to decorate...I found everything I wanted at Hobby Lobby. Most of their items are on 50% off sales. We went right after they reopened again. I was so happy to finally be able to get everything I needed for the house...it now feels like a home. And the employees are always so nice!! I don't think I've ever had a bad experience with anyone in that store. Actually I don't think... I know!! Great work Hobby Lobby! read more

Unfortunately I left my shopping to the last minute and I couldn't find everything I needed. I've always like hobby lobby, you can find great things. I visited them on Friday, Dec 22, and got most of what I bought on sale . The young lady didn't give me a receipt and she pack everything in one bag! It was very heavy cause I bought Christmas cups! I was going through what I bought and notice that it seem I got charge too much for what I got . So I went back on Saturday and took what I bought with me, so it could help them find my receipt. I just wanted to go through my receipt to help me jog my memory, maybe I got something and forgot. I never had such an ugly experience just to get a copy of a receipt. I think we spend at least 30 minutes; I gave them the amount, they run my card, I had the items! Diane who was asked to help, her first words out her mouth word were "I cannot print you a receipt, I do not have access to that"! So I asked for a manager and I was told she was busy. She called another cashier, then another one came and told them what they could do, and another one just standing there like if we were going to run out with things, they were checking cameras. They made me feel like if we had robbed something!! So the missing items were my Christmas wrapping paper, but I forgot because I left them in another room. But if I had the receipt that would of being the end of it. I will NOT shop at this store again! Due to all the shopping you do during the holidays you may forget or get confused, but you shouldn't be treated like a criminal! I called the manager Tuesday, December 26, but didn't get an apology for been put through all that uncomfortable situation!! read more

We use rice paper for our art and have always and exclusively purchased it at Hobby Lobby. The last two rolls have had significant folds that ruin a Gyotaku fish print. Because you can't tell until you unroll it we threw away the packaging and receipt. We took it back hoping for store credit. Sunshine, the store manager, very rudely and in a condescending manner told us they would not accept the roll for store credit. It is not necessary to treat people like they are scum because they are hoping to return something. I will never purchase something from this company again. read more

Hobby Lobby - Home Decor Near Me - Las Vegas, Nevada

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The staff is INCREDIBLY rude, disrespectful, and unprofessional. Megan the supervisor is the most unprofessional supervisor I've met. She allows the staff to LITERALLY yell at customers to "get out now" minutes before the store is closed. Older staff member followed us around the store from half an hour before closing and passed by at least 15 times to just stare and make my family uncomfortable. Once it was almost closing time this staff member took it upon herself to yell at us and proceeded to threaten to get security to kick us out as soon as the speakers in the store said to head to the front to checkout because the store is now closed. Customers around us and in the same aisle kept shopping without being told a word and the rude employee didn't bat an eye. Megan didn't see an issue with this WHATSOEVER and refused to give the name of the employee because she "doesn't feel comfortable." What an excuse. read more

This definitely isn't the best Hobby Lobby location. Inside is a hot mess. The store is overwhelming with piles of merchandise cluttered everywhere. I came across broken Christmas ornaments on several isles. Im sure stuff breaks from time to time but this was in more than one spot and trying to locate a employee to clean up just wasn't happening because the manager, Teylor I spoke with said they were too short staffed to clean it up at the monent. Huh? What will you tell the parent whos kid gets cut on broken Christmas ornements I asked her? She just rolled her eyes and said the store manager left her shorthanded and would get someone to clean it up when she could. When it came time to check out they only had 2 lines open and about 10 customers per line waiting. When it was my turn the cashier says "gee you must feel like you waited forever just to get this one item" like I needed to hear that! Gee yes thanks for the reminder that you don't have enough staff to properly run the store. I went to the location on Rainbow and had a much better experience at that Hobby Lobby. Pass on this one. read more

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Okay Despite what the Description of what this store is...It is not for Wedding Planning! This store is a Home Decor/ Arts and Crafts/ Fabric/ and some Home Furnishings Store! This location is on Decatur Blvd. in North Las Vegas, Next to a Target Store and, Across the Street from Winco. They do have a Wide Variety of Home Decor Items, Ranging from little Glass Sculptures to those Fake Branches that some people use to put in those Long, Fancy Vases! This is one of those stores that you have to see for yourself. And, they do have an area in the back of the store to get your picture framed (Not sure if it a while you wait type of deal, but you can always ask the people that work there) * and just a Heads-up, they are making Another Ross Store next to Hobby Lobby! I know I am being mundane about what this store has to offer, But they have too many things to mention on here, So just Browse around when or if you have the time. read more

I was needing framing and quality museum quality glass for 4 original watercolor works for our family's small art collection. Jonathan's help guided me to compare 3 different glass types available at Hobby Lobby. We settled on Plain glass and Museum Quality glass Plain glass: Pros: Inexpensive, protects against dust, can see the art clearly Cons: Reflects overhead lights and sunlight, which can obscure your view of the picture Museum Quality glass: Pros: Anti-reflective, UV-protection, nearly invisible Cons: More expensive Preservation framing is an important process to maintain the life of your photos and artwork. Advice was well given with clear prices for all products and recommendations for repairs or replacement of hardware. I give them 5 stars for knowledge of all options, cleanliness and organization of the frame department, speed, accuracy, quality of workmanship and communication with me. Thanks read more

I brake for ALL Hobby Lobby stores! There's always cute displays on end caps of new stuff. The set-up of all Hobby Lobby stores entice customers into browsing every single isle and table set-up. Of the thousands of items they carry I have to say their cute signs with quotes and sayings are my favorite. Second, is the amount of home decor they carry. They have the cutest mirrors, frames and nicknacks. Third, is the holiday decor the carry. I love Hobby Lobby during Christmas. I'm like a kid in a candy store and can spends hours in there browsing everything. Overall there are quite a few Hobby Lobby stores throughout the Las Vegas area. My thoughts about the NW location is the convenient location immediately off the freeway. The customer service has been mediocre, the fabric department is a bit larger than other stores, the beading and jewelry making department is generally well stocked. The holiday decor is always AMAZING and again like all Hobby Lobby locations, this is a great place to find new hobbies and "pretty cute stuff". read more

Hobby Lobby - 40 day till Christmas - Home Decor Near Me - Las Vegas, Nevada

These store is my happy place (: i love everything about hobby lobby from there awesome items to great employees Monica is always happy and so welcoming and i can't remember the other guys name i believe it's Micheal he's so welcoming as well . read more

This would have to be my favorite HL in Las Vegas, and if you're a person to frequent a craft store like me, you'd have a favorite too ;) As a wedding planner, I really always find what I need here at HL. And when I can't, the staff members are always good about letting me know when they will get it in or a product similar. I love that most of the things I purchase regularly (ribbon, candles, vases, paper, etc) go on sale in rotation and when I anticipate needing it the staff would be good about telling me if it will be on sale soon. And the 40% off coupons though... a lifesaver when I have to purchase multiples of anything for my clients. read more

I cannot get enough of Hobby Lobby! I could redecorate my entire home with stuff from this store! LOVE IT!!

I love hobby lobby and am so glad they are open again. BUT the manager needs to have more registers open. Long lines and only two registers open. The two only poor girls doing their best. read more

Grear selection and good prices. WouId be 5 stars if they still accepted coupons.

First time shopping since pandemic almost had a moment..store just opened this am, clean, organized, stocked, staff everywhere waiting to help. Lady in fabric dept very helpful & cashier and supervisor all welcoming. We researched the night before and found what we needed & were out in 15 minutes. read more