I was shocked when I walked in; they have completely reorganized the layout. It is more open, with…read morewider aisles and less "stuff" crammed into the space. It was bright, light, and clean. They still offer the great inexpensive items that you have come to love. They have a very nice pet section, where I purchased a little bed for my ancle biter. They have done away with traditional check out stations and have moved to self-checkout. I am incredibly sad to see more jobs go to the temperamental machines.

The workers here are very nice and the selections are great but the only downside is getting…read moresomeone to open the bathroom up.

Oh my goodness did my kids not want to leave this story. As Pokémon lovers they wanted everything…read moreand I was fine to have the air conditioning. The woman working there was very kind as well.

No figures whatsoever. For as big as the store is you would think they would have an entire section…read moreof figures. NOPE!!!!

I came in for a few items on my shopping list and they only were out of one item I needed. No wait…read moreat check and they only have self Checkout

Staff are rude and incompetent and will pass over charges off to corporate. As of 8/1/2025 there is…read moreno tax on disaster relief supplies and after being charged tax on exempt items and asking for a refund because I bought the items on the 5th of august and went in on the 13th 8 days later due to a vacation I was told by a clerk I took too long to comeback for a refund, I rate the customer service at a minus 5 and staff as rude and unprofessional I did not get a refund.

I love this place. Has cute things. I like their selection of nail polish! Workers are friendly…read moretoo!

Starting at 4 weeks ago, I went in because I saw online they had nutcracker ornaments. So went in…read morefound 2 I spoke to a worker and she said they had 8 but didn't know where they were. So she took my number to call when found, well never called. But went in 2 weeks later and she had 4 on the side for me. Then manager, that looks like he's on his last leg took my number to call me when other 4 appeared. Well went in today and he says there in the back somewhere, that he doesn't know where either, but has not stocked anything. I tried ordering online and they canceled order. Today he and another clerk can't even explain a receipt to me, they left me wondering. What the hell has happened to customer service!!?? These people who work there are lost and never have any answers to anything! This is sad, very sad!

I stopped by the new Homesense in Lake Nona West out of curiosity, and it definitely lived up to…read morethe hype. It reminded me of a Marshall's home section--but bigger, better, and with even more unique finds. Everything was very clean, organized and categorized with reasonable prices. I could've spent forever in the pillows and blankets section. Everything was beautifully organized by color, which somehow made it even harder to leave without buying something. I also loved seeing all the options for hosting and party planning. I already know I'll be back whenever I need to redecorate or want to escape for a home decor store.

This place is gorgeous. Home sense is owned by the same company Home Goods is, so they are similar…read morebut I personally feel like Homesense has some more elevated pieces and also more furniture / larger ones. This store is huge - I love how thoughtful everything is placed, having SO many different things all in one store may seem like it would feel overwhelming but really, it's organized in such a way that it isn't! You can definitely navigate this place mindfully and only come in looking for one thing, while still having a good sense of where to find it despite the size and plethora of options. I particularly love the furniture here, I'm impressed by the brands included, and the bedding options are just WOW, endless. It's pristine, organized to a T, and something for every vibe for sure. I would absolutely come here to decorate an entire new house if the time came. Great value items for your money, friendly staff, and a welcoming atmosphere. Love, love, love ! Side note - this whole plaza is phenomenal, so if you have the day off and feel like browsing, check this area out if you haven't yet - it's brand new and next door you already have a gorgeous Barnes & Noble, Total Wine, and soon to be a Target, along with beautiful murals and walking space. Great day!

This is my favorite store, to find house decorations . I usually visit on weekdays since Saturday…read moreand Sundays are insanely busy and there's only to registers. I can go here and spend hours!!! They have a great variety from furniture, wall decorations, decor accents, patio decorations, kitchen supplies and much more. I recommended to everyone who ask me were I get my home decorations. FYI ; somethings could be on the pricey side.

I used to shop at this store location and really love it. But this was about 5 to 6 years ago. It…read morehas really gone downhill since then unfortunately. While the establishment has gone downhill, unfortunately, the prices have gone up. I mean, it is supposed to be a warehouse right? At least that's the impression that I get now that it's half bare. That you would get good deals here like warehouse deals. Do not be fooled because that is not the case in most circumstances. They do have very affordable lawn chairs. But one select style. I wish I could say something positive since I did love this store so much. I hope they get back to how they used to be one day.

One of my favorite stores in Disney Springs…read more Its a cute store that sells novelties, stationaries, jewelry, farmhouse cute items and christmas ornaments when the holiday season kicks in. The priced items here are kinda steep depending what you get but some are reasonable if you view the item unique and cannot find it elsewhere. I have bought items here from a rock heart stone, to wooden quote keychain charms and also fabric crown headwear. They do offer annual pass discounts once you state to them you are a passholder. And they verify . This store sells homemade paper products such as signage and banners, gemstone jewelry and healing stones, farmhouse kitchen and home decor, cute baby gift items, plant holders, tote bags, leather goods and handcrafted jewelry, hats, wall art just to name a few. Anything bought from this store is sure is something memorable.

I'm always looking for interior design type stores and when I came across this one I was stoked at…read morefirst but then quickly let down as it just wasn't a vibe here at all! Some of the items were cool and kinda cute but would I buy them not really as nothing here really told me I needed to take it home like I've found in many other stores of this nature. Their employees seemed miserable and were very unfriendly and just seemed to hate their job as when I asked about something on the wall they literally said it's for sale and nothing more about it I was like ok and just walked away as that's not good service. Overall this place fell short and for someone who goes to a lot of stores like this I definitely wouldn't come back!

I came in here and got me some new sandals. Overall lately I have been disappointed with the shoe…read moreselection at Ross, it's not like it used to be - a lot smaller and all the same.

Very unkept store. Merchandise wasn't organized. I had trouble getting help from an English…read morespeaker. It was a frustrating experience all the way around . There is a new Ross in Poinciana- so much better managed!