We had a flood in our kitchen and decided it was time to do a 'makeover'... after getting several…read morequotes we contacted Gary at Kitchen Tune-up... Very pleased with the quote and the finished job! .... my only suggestion would be have a good idea what you want as they don't furnish 'design' plans to work from with other contractors ( flooring, electric, etc ) . That was my one complaint but all in all... extremely pleased!

From the owner: Kitchen Tune-Up is your local kitchen remodeling experts specializing in cabinet refacing,…read moreredooring, custom cabinets, our Original Tune-Up and cabinet painting. Offering five service options to update, upgrade, and uplift kitchens to meet a wide range of budgets and timelines. Whether you are seeking a quick refresh or a full kitchen remodel, contact our team for a no-obligation consultation. Cabinetry, cabinet doors, and drawer fronts are available in a wide range of styles, colors, and finishes. Also ask about countertops, backsplash, tile, flooring, and more. No matter which service is the best fit or the scope of your project, Kitchen Tune-Up will make your kitchen look and feel transformed. Let's create a kitchen that inspires and uplifts you.

Our experience with Williams Kitchen and Bath (WKB) Let me…read morepreface this with, we considered WKB because they were our previous source and/or vendor 18+ years ago (2004-2005) when we had our home built. Our contact at that time was/is Stacey Burke. Fast forward to (2022) I reached out to Stacey requesting an RFQ for our kitchen remodel. Please note, I was reluctant because 2 years prior to our remodel (October 2020) I stopped in their showroom on 29th street; and the over-all customer service was horrible. The couple that walked in, 2 seconds before me - they were greeted and for sure asked "how can I help you". I wasn't greeted at all. I then proceeded to look around and again, not one single representative said one single word to me. I observed the interaction with the other guests, and it was totally different than mine. Keep in mind I simply wanted to purchase closures for my existing cabinets. It was at that moment that I realized I am being discriminated against. Now let's discuss our 2022 remodel experience. When I reached out to Stacey, I never felt as though I was the client/customer - I felt like I was a bother at times. In fact, I requested to either meet her at the showroom (on 29th street) OR to come over to our home. I wanted her to come over because we were still in the planning phase of our project and we wanted her to review our current layout, provide us with her professional suggestions etc. Initially she told me "I only have about 30 mins or so to spare in between meetings/clients" (paraphrased). She did eventually come over to our home and she did meet me at the showroom and she for sure provided us with measurements that were not accurate. Please keep in mind that I had stopped by the showroom a few days prior to our appointment and the customer service was worse than my visit back in 2020. There was another guest in the showroom and the front desk representative was assisting them. I then started browsing, patiently waiting on someone to answer my questions. There was a total of 5 employees and not one single employee said one word to me. The front desk representative wrapped her conversation with the guest and started having a "non-work" related conversation with another employee. I politely asked, "when you're done chatting, may I have 5 mins of your time". The Front Desk rep attempted to assist me with an uncomfortable glare as though she wanted to say, "how dare you interrupt our conversation". I did follow-up with Stacey informing her of my experience and I also suggested that the staff consider taking an unconscious bias or diversity and inclusion training. Once again, It was at that moment that I realized I am being discriminated against. Now, for the over-all ordering of my cabinets, sink, counter-tops and faucet. I originally wanted a one-stop shop experience only to learn that it's not necessarily smart spending. We ordered our counter-tops and faucet separately. My cabinets overall are extremely poor quality. We had one cabinet door arrive damaged; the delivery experience was horrible. There was one white guy and one black guy. The black guy did ALL of the heavy lifting with no assistance from the white guy. (We have this on camera). The white guy was the driver, and he did the counting of each item ensuring that we received the items that we ordered. There were/are so many dents/nicks on the product, and it is because of the poor packaging and the black guy literally rolled each of the (heavy) boxes because they were too heavy for one person to carry. We ordered our sink from WKB, Stacey told us that it would be a few weeks out in terms of delivery, and that it would not arrive prior to the cabinets, we were never told when the product was arriving and one day out the blue we look up, doorbell rings and it is WKB delivering the faucet. (prior to the cabinet delivery). The day of delivery for cabinets we were told they'd call us, and they gave us a time window of 3 hours. The drivers were like 3 hours early and we never received a call. When we placed our order with Stacey, we were hoping to have some sort of "thank you for shopping with WKB" or perhaps "we appreciate your order". Instead, we have emails that are forwarded to the finance department with me as a (cc), it was very difficult to understand if there were actionable items for me or if it was simply an FYI. When it was time for me to make my final payment, I provided my credit card information over the phone and Stacey followed up via text on 11/28/2022 "the cc ending in xxxx was declined Fyi". I responded 45 seconds later with "no?? plenty of $ in my account". Ultimately, she realized that she "typed a digit wrong, sorry she's trying again". We had follow-up questions, and we didn't feel as though our issues were resolved. There was times Stacey would use text and there were times that she used email. I mention this because I never knew which form of comm

We ordered kitchen cabinets several months ago and they came in fairly quickly. We discovered some…read moredamaged items, so we promptly ordered replacements along with some additional add-on's via email after a phone call with our designer. There was no confirmation that our designer received the email, or really any communication until we emailed, called AND stopped in to check in on it. I finally called our designers manager just to get him to respond with an inventory of everything he ordered for us, including pricing. The lack of communication caused our initial replacement order to be wrong, including straight up missing critical pieces like the panel for our dishwasher. I emailed again today to let them know the replacement cabinet that was delivered is not right, and honestly, my expectations of them are so low at this point. I'm sure I'll be emailing them in a week asking for an update. For a company who prides themselves on quality, service, dependability and reliability - they have some serious work to do.

Remodel project during a pandemic may not be a good idea. Glitches with finding contractors,…read moreproduct delivery, and just working through stuff. Scholtens didn't have contractors available so just ordered stuff. Last time I redid a bathroom went much smoother. Apparently I would have received better support had I been able to use their contractors. Doesn't explain order mix ups and not getting proper installation accessories. Will hold off redoing second bathroom. But it looks nice, just wish it had run smoother all around.

All in all the project turned out beautifully! I thought I had the last tape measure with a hole in…read moreit but, it turned out that Mark had the same model. That was the only hiccup! And they made it right in record time. Thanks to Mark, Olivia, Maggie and most of all to Tim Healy who did the installation! I am very pleased with the way the project has turned out! Thanks to you all.

This was my 3rd experience using Granite Transformations and I continue to be pleased with their…read morework and the finished product. From their first consultation visit through installation personnel were friendly, helpful, not at all pushy for a sale, and respectful. The installer, Steve, was on time, friendly, got the job done in a timely manner, answered any questions I had and left me with little clean up to do. I would recommend GT to anyone looking for countertop upgrades.

There isn't a zero star option so 1 will have to do. Absolutely WORST experience from the sales rep…read moreto the scheduler to the installer to the owner. Photos in post. Horrible communication. Sales reps will price gauge you so DO NOT use them!

Standale Home Studio was great to work with. Our designer, Yuilya, was amazing! She was very…read morepatient and listened to our concerns. She came up with a unique layout that I would have never thought of for our bathroom! Thank you, we absolutely love our new master bathroom!

The process of having new carpet installed in our home was seamless from start to finish. Great…read moreprice, great people and a quick install helped make the experience top notch. Thanks to Robin and team for all your hard work!

Had an excellent experience. Straightforward estimate, reasonable price, only delayed for weather a…read morecouple days, then promptly done and good follow up. Very professional experience.

From the owner: Welcome to That 1 Painter, proudly serving the greater Western Michigan area. Our team is committed…read moreto providing exceptional painting services to both homeowners and businesses within our vibrant community. With a passion for excellence, we specialize in delivering professional painting services that not only meet but exceed expectations. At That 1 Painter West Michigan, we pride ourselves on great customer service and meticulous attention to detail. Let us bring your vision to life, transforming your space into something extraordinary. Our commitment goes beyond the brush – we promise to be your best guests, treating your place with the utmost care and leaving it even more pristine than when we arrived. If you’re envisioning a painting project, please reach out for a free quote today.