Initially they did fine by us. Things got delayed by covid, understandable. They also did a fine…read morejob on the cabinets, drawers and counter tops with a few minor issues that got fixed. BUT the new counter tops required the existing bottom splash tiles to be ripped out and that's where it still stands today. Can't get kitchen tuneup to get this fixed. Said they where going to help several times and nothing ever happened.

Re-dooring my kitchen and baths was a nightmare from the start of the project. In particular,…read moretrying to reason with Nick and Tessia Pash. My advice to anyone considering working with Nick and Tessia Pash with Kitchen Tune-Up is a big fat NO.

Professional, knowledgeable staff with a wide assortment of lighting styles. They are a great…read moreresource and not afraid to refer you to another source to get you what you need.

I've built two homes in my life, one just this past fall. As such, I've had no small experience in…read moreshopping for various home fixtures, furniture, window treatments and even lighting. My wife and I used Kendall Lighting most recently and were happy with our experience. I found the store to be fairly representative of lighting stores (they don't tend to vary a huge amount), but the service here was better than any of the other three I've been to. We set up an appointment to look at lighting with our interior designer and found our salesperson to be competent and not at all pushy. She was able to understand our design preferences and work with our budgetary concerns. We were able to get effective, attractive lighting at a price that made sense to us. I would definitely recommend checking this place out if you are looking for new lighting for your home or are starting a build project of your own.

We've been doing a complete kitchen renovation and ordered new upper and lower cabinets and…read morecountertop. Andrew and Jesse have both been helpful in the ordering and delivery process. A good selection of products at great prices.

I was lucky enough to find one of their advertisements for a shower, of all places, Facebook. I…read moreactually made the drive from just north of Columbus Ohio and I am glad I did. They had a great inventory and worked with me to get the shower unit I needed and at a cost well below the big box stores. Bob gave me a good deal for the shower I needed for my grandson with medical issues. I cannot say enough how great it was to deal with them. Thank you so much.

This place can be a bit overwhelming - so much to see and so many beautiful options for EVERYTHING…read moreyou need for a new build or renovation. I was mainly looking for plumbing fixtures for a kitchenette and bathroom, but also ended up looking at lighting fixtures. You will definitely want to make an appointment, and I found Brianna to be quite helpful in steering me toward fixtures that would work well together and stick within a reasonable budget. Believe me, it's easy to be dazzled by some of the options and brands that would absolutely break the bank.

We purchased all of our appliances here for a recent kitchen remodel. Very nice displays with a…read morewide range of brands. We worked with Cody and found him to be informed and helpful. We shopped the GR area and found Ferguson to be VERY competitive.

They have really cool home decor here! Its in the merchandise mart so this store is mostly for…read moredesigners but you can shop online at their website and pick up little things like shelving and little extra fixtures. Their stuff is really sturdy and good quality.

Not a positive experience after we ordered a grill to be assembled and delivered (in 2 days,…read moreimpressive) as a wedding gift. Delivered in a box, in-assembled. Made arrangements to have it picked up and was told it would be a week plus to get an assembled one delivered. Next day the gift receivers decided to assemble themselves so called back to cancel the exchange. Granted, probably a hassle for the store but the original mistake was theirs. The employee was very abrupt and short. Eventually was able to cancel the exchange but never in any of the calls did I receive so much as an "I'm sorry for the inconvenience" from anyone. That is so simple and free I cannot understand why decent customer service is so rare?

Ordered a dishwasher through this store with installation. The original installers didn't hook up…read morethe drain pipe correctly so it flooded below the dishwasher and down to my basement. I had to wait a week for a new crew to come out who took 2 seconds to tell me the issue and I'd have to get a new dishwasher installed and I'd get a call soon to schedule it. After a couple days without a call, I called the installer who said I was already scheduled for a day I wasn't available so it needed to be rescheduled again for an even later date. I was never given a presumptive time window for the (hopefully) final fix and when I called the store, they were unable to tell me my schedule window

Just prior to the COVID pandemic I demo'd our entire basement (including small bath and kitchen)…read moredown to the stud, removing wood panel and drop ceiling. For years since we have tried unsuccessfully to retain a crew to drywall the space - a large-scale and complex job. Another contractor referred me to Chapton, and I feel so grateful. Lawrence (Larry) and his team were affable, strong communicators. Their work was top notch, with creativity where needed, and attention to detail throughout. Thank you to Wayne for coordinating. As Evan S. said in his review: responsive and reasonably priced.

Had a 24x24 addition built and where the existing house and new addition floors meet together it is…read morebuckling up very bad less than 6 months after it was installed somebody did not know what there doing very bad craftsmanship