This place is now WaveImaging, not sure when it changed over, but this is the location we were sent…read moreto from Orange, since they were no longer taking walk-ins for the day. Fountain Valley is open til 8, which is super convenient for people who can't make it by 5. Since my husband was already pre-registered and he had checked in online, this location was a breeze. Only one lady was working, she was handling the check in desk and performing the X-rays, and she did an amazing job at dealing with it all. My husband was seen within 10 mins of being there, and once his X-rays were done, we received his disc to take to his ortho within about 5 minutes. I will say it was sort of confusing cause there is no sign on the building, or on the directory, but we figured out it is inside of the Urgent Care. They could do a better job with signage for sure. Overall though, no complaints about this location!

Very professional & organized office. It shares a lobby with urgent care so never a dull moment…read more The staff is amazing!

Making appointment is not an easy process. When I called the phone number listed for this facility,…read morethe voice recording states that I cannot make appt on the phone and must sign on to their website. So I noticed that on the doctors order there is a QR code that I can scan to make appt. If my 86 year old dad had to make his own appt I know for sure that he'll be lost and will most likely find another place to go to get his X-ray. As I sat in the waiting room, I learned that two other patients had difficulty making appt as well. Even the receptionist agreed that the appt making process is bad. The appt process needs to be more user friendly, especially for senior patients. Once in the office, the receptionist did not acknowledge us standing in line and asked us to sign in as she was talking to another patient about their dogs. After five minutes, another patient in the waiting room notified us instead. When the sign-in clipboard was passed back to the line the patient behind us grabbed it first and signed in before us. When I notified that inconsiderate patient, she started yelling at me rudely. Although the receptionist was aware of the situation she did not help us who was there first. We have appt at 12:50 (we came at 12:35) and was finally seen at 1:13. I will not use this facility again!!!

Front office very nice staff, environment friendly and professionals. Thank you Samaria for your…read moreprofessionalism and for serving in the medical field. You're truly a caregiver.

Just call the Huntington Beach location lol…read more I had a good experience six months ago which is why I wanted to come again for my follow up but how am I supposed to when the staff doesn't answer the phone?

Well, it seems like overall, UIMH really sucks. This is in particular regarding the energy of the…read moretechnician who helped me with my sister. He's an older, bald, gentleman, and unfortunately just had "miserable" written all over his face. I think there were moments I felt glimmers of possible kindness when I try hard to give grace since he's working with my sister who needs extra care. However, the man is mostly impatient and comes off impolite. The healthcare system here just really is awful as a country, so it translates to many of these places too. The process of scheduling an appt. wasn't bad in that I was able to get an appt. the same day for my sister. Sandra, who assisted me over the phone was patient and professional. And there was another associate in the front with a pink Strawberry Shortcake sweater who was helpful and kind. These locations are mostly filled with bothered and impatient energy unfortunately, and that's terrible considering people are there for health reasons and it would nice if the company and their associates at least pretended to care by having patience and professionalism.

Affordable, fast, efficient. Affordable "cash" prices if you don't want to deal with insurance. No…read morefluff and "extras," you aren't at a new age spa-like medical facility... but the price is right everyone who works there is skilled. Clean environment, professional, don't let the buildings exterior deter you.

At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

Javier was extremely kind and generous enough to let me do a walk-in scan once he accommodated the…read moreappointment-based clients. The reports are extremely comprehensive and detailed, and they really help me curate my own health-and-wellness journey unblindingly and with purpose. As usual, it was a pleasant and productive visit, and I'm looking forward to more visits--and more lovely and heartwarming interactions with Javier!

I signed up for the 4X a year Dexa scans and have had two so far. It is quick, very reasonable,…read moreand simple to do. If you aren't familiar, a dexa scan tells you your weight, body composition including visceral organ fat, bone density, and lean body mass. It is the most accurate way to measure progress if you are trying to increase lean muscle or bone density. I go to the Irvine mobile spot and they have been on time for one and running 10 minutes behind on my second. They communicated the time they were running behind. You get your results within a few minutes of completion. I highly recommend it.

Amazing experience from beginning to the end…read more Need an affordable MRI quick to diagnose unexplained problem. You will almost certainly never get it from your insurance company or will have to wait weeks while referral back and forth. HTC imaging just solve this whole issue. The pricing is very affordable with the amount of scan and result that you got. The peace of mind after the thorough scan of your body is priceless. Appointment was easily made. The great owner Sean was able to put me in in 2 days. And he was so caring and personally assuring throughout the whole process. Identifying possible problems right after. The MRI experience is not as scary as I thought. He assured me in every process and you are not going to stuck inside for hours. He let you came out and back in periodically. The ultrasound process is as amazing as the MRI. This is not the first time I did ultrasound. But he knows exactly where and what to look for and show me exactly what my body is doing at the same time. We got a short consultation right after the scan and a detailed board certified report a few days later. Also, all imaging will be given to you in a flash drive. Amazing service. The only thing is it's a little hard to look for. Remember you are looking for a trailer in a parking marked with Siemens. (See my picture). It's next to the medical building. Will recommend this to anyone who need a comprehensive scan and care for your own body more than your insurance company

3 stars I had an MRI…read moredone here and overall the experience itself was actually pretty good. The technician was very professional, friendly, and made the process quick and easy. Pricing was also very affordable compared to a lot of other imaging centers, which I appreciated. The only downside was the image quality. When I later went in for surgery, my doctor mentioned that the MRI imaging quality was not very good, which makes me think they may be using an older machine or older equipment. That said, the staff experience was excellent and the gentleman helping me was extremely kind and professional. If you're looking for a lower-cost MRI option and a smooth experience, this place works well. But if you specifically need the highest-quality imaging for something serious or surgical, you may want to consider a facility with newer equipment.

They are very slow service, I called for appointment and wait for long time no one answer only…read moremachine.

I went in today for an ultrasound. I did have an appointment and came early to sign paperwork etc…read more *The building they're located in needs LARGE NUMBERS ON TOP to be able to find it quickly VS driving around which is maddening. *The lobby isn't big enough for appropriate social distancing when I see the number of people seated there. The front office staff was busy handling incoming patients reporting in, answering phones, and computer work. They were very nice and professional when I reported in. My ultrasound technician was Kelly and she is *MARVELLOUS*! Kelly was very professional and so very kind. She explained what she was doing which helped me to relax as I was nervous. The room was nice, quiet, and dark that I nearly fell asleep lol. The procedure was done quickly and the next thing I know I'm in the main building lobby filling in a yelp review for them. I'm very satisfied with my visit and I do recommend Newport Imaging (for ultrasounds) Hopefully Kelly will be working the day you need to go in.

Highly Recommended this location. Perla got me in next day and picked up the phone pn the 1st…read morering. Compare to the Foutain Valley location *see image attached (where i have been attempting to schedule 7 times). Thank you for your professionalism, Perla!! A shining star and example of what good customer service should be.

Wow terrible visit today..... we waited over an hour to be seen..... I mean we ended up walking…read moreout. This appointment today was for my husband.... He is diabetic and we couldn't wait no longer. He needed to eat. Plus we have more appointments to attend to. We would have been more prepared if they would have informed us that, there's a bit of a wait or low staffed etc. to bad so sad we have great insurance. We will try elsewhere. If you come just be ready to wait even with an appointment lol

Dr. Lincoln Tom takes great care of both my husband and I. The Staff is very helpful and we are…read morevery pleased.

I really dislike this place the first time I came to see the doctor she was amazing but the…read morereceptionists were just awful! First of due to HIPAA don't ask me in front of everyone my reason for coming please check your system bc I was very clear for reason. (I let it slide) Second-time same thing and I told the receptionist I won't tell you but I can write it down for you this is my personal medical visit for coming and to be asked out loud was just upsetting. ( don't you check your system it asked for the reason and symptoms)Although the provider was amazing. Then they said I trying calling you to confirm a video appointment I was so upset that I ask what number do you have on file they respond with the correct number yet my I have no record of the call they did have my email address to so they are more than one way to communicate the message. Not only am I leaving this bad yelp review I am contacting their corporate office to make a complaint and a grievance with my ins.

My dad has never been fond of hospitals, but this time he had no choice. He was admitted at the end…read moreof April and is still here recovering after undergoing a quadruple bypass surgery performed by the phenomenal Dr. Hargrove. From the incredible ICU team who cared for him -- just to name a few, Leah, Vivienne, Ish, and Maria -- thank you for treating him like family. They lovingly call him "Papa" and have taken such amazing care of him during this difficult time. From the bottom of my heart , thank you for all that you do. Nurses truly are extraordinary, and your compassion, dedication, and kindness do not go unnoticed. From Patient Superman with love!

Free valet service front entrance to hospital and go get your lab work done here. Nice open air…read morepatio with good view and fresh air only minutes from the Big Pacific Ocean. Clean and comfortable and safe environment with really great doctors nurses and physician assistant to assist with all your family members medical care. We love coming to Memorial care hospital in Fountain Valley California for over 10 years now. See y'all soon. Good health and good medical care is available daily here in beautiful California USA. Thank you for all the support and work of all staff here.