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HMV UK

3.3 (3 reviews)

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18 years ago

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PC World

PC World

(4 reviews)

££

Wimbledon

Fortunately, this isn't a place where people have gone overly politically correct but someone which…read moresells electronic gadgets, not just PCs. The choice of electronics retailers on the high street has continued to diminish with the tie up of giants like Dixons/Comet/Currys and the endpoint capitalism may be that eventually one giant company owns everything This store on Wimbledon Broadway offers a medium sized shopfloor with a medium sized range of goods. Staff knowledge of their products is also medium with a few who clearly know their stuff but the majority just having rather basic knowledge in electronics but rather more training in how to upsell customers. I did hear some rather dubious advice given to other customers and perhaps even one or things which rather ummm stretched the truth I like to look at products firsthand and then check the online price before using that price to haggle them down. If I don't get the desired discount, I then go and get it online but I try to offer high street retailers the chance to earn my pound first as I like to support them if I can do so. And yes, you can haggle at a big retail chain Oh and another thing - you can get much better deals on PCs not at PC World. Strangely, their PC lineup is one of the weakest part of their range of products. Their TVs can be good value during sales periods

Woefully understaffed branch. They also have a tendency to display goods that they don't actually…read morehave in stock (would a temporary 'out of stock' sticker be that difficult to introduce?). I bought a TV streaming box there today and after waiting around for ages for a staff member to come and serve me, he then disappeared to check the stock. When he returned, after what seemed like an eternity, the 'lad' from the stockroom had brought the wrong box! He went off to get the correct one and the original salesman apologised and knocked a tenner off the price for all the inconvenience caused to me. Only shop here if the price is irresistible and I suggest you buy it click and collect so at least you'll know that the item is in store.

CeX

CeX

(1 review)

Tooting Broadway, Tooting

Went to your Tooting store as we always go there for long time now, spent with my kids browsing for…read moredvds for more than 20 minutes in order to enjoy a family evening of movies, when we got to the till it was 1 person serving a family, a man (guess the manager) as I over heard he was talking to the other person about making the rota, he didn't akwoledge us or ask any one to come and helps us, we wait there for like 5 minutes until I asked a young girl if she could help us. Price displayed in one of the dvds went up and girl apologised and said I need it to pay the real price?? I've have work in retail more than 6 years now and everytime we get a wrong price display you have to stick onto that along an apology to customer, what we got?? After girl asking her collegue and her collegue telling her it was up to the manager. Manager said he had the right to take the dvd from my purchase put it behind the counter if I refuse to pay the difference? Is this the way you put UK LaW in place for trading? Is this the way you get incompetent people with no knowledge to represent your business and most important, is this the kind of managers you get to lead a team of people working on a Sunday? Absolutely disgusting customer service, is not about the price difference which I would have propably pay if I was treat it in a different way. I definitely not going back to this store and will let all my friends know about it so they can skip this. So you get to the shop and when on tills they tell you, "you pay what is says there (when is not my fault you fail to display right price) or I have the right to it out of your hands and put it behind the counter? Absolutely outrageous!!! Never coming back and I hope you re-train your management person or make sure everyone there can do a proper job on labelling or at least minused off the difference.

HMV UK - electronics - Updated May 2026

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