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CeX

3.4 (8 reviews)
Closed 10:30 am - 5:30 pm

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1 year ago

The service is knida good. The selection is good like games from 20+ years ago. The value is kinda good.

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13 years ago

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18 years ago

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7 years ago

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Cex W.

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17 years ago

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18 years ago

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18 years ago

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16 years ago

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CeX

CeX

(1 review)

Tooting Broadway, Tooting

Went to your Tooting store as we always go there for long time now, spent with my kids browsing for…read moredvds for more than 20 minutes in order to enjoy a family evening of movies, when we got to the till it was 1 person serving a family, a man (guess the manager) as I over heard he was talking to the other person about making the rota, he didn't akwoledge us or ask any one to come and helps us, we wait there for like 5 minutes until I asked a young girl if she could help us. Price displayed in one of the dvds went up and girl apologised and said I need it to pay the real price?? I've have work in retail more than 6 years now and everytime we get a wrong price display you have to stick onto that along an apology to customer, what we got?? After girl asking her collegue and her collegue telling her it was up to the manager. Manager said he had the right to take the dvd from my purchase put it behind the counter if I refuse to pay the difference? Is this the way you put UK LaW in place for trading? Is this the way you get incompetent people with no knowledge to represent your business and most important, is this the kind of managers you get to lead a team of people working on a Sunday? Absolutely disgusting customer service, is not about the price difference which I would have propably pay if I was treat it in a different way. I definitely not going back to this store and will let all my friends know about it so they can skip this. So you get to the shop and when on tills they tell you, "you pay what is says there (when is not my fault you fail to display right price) or I have the right to it out of your hands and put it behind the counter? Absolutely outrageous!!! Never coming back and I hope you re-train your management person or make sure everyone there can do a proper job on labelling or at least minused off the difference.

CeX - electronics - Updated May 2026

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