The pharmacist closed the drive through for 30 minutes for lunch with 8 cars in line. Fine way to…read morerun a business. It's not like they're the only drugstore in town. I'm done with them...

I always seem to have issues at this Walgreens. They say my prescription will be ready, I show up…read moreand it's not ready. I've made multiple unnecessary trips to this place.

REVIEW OF PHOTO DEPARTMENT Traditionally, I never have any…read moreissues at this particular Walgreens. However, I recently utilized their photo department to order photo enlargements and was disappointed with my experience. I ordered a handful of 4x6 and 8x10 photos to this specific Walgreens via online. When I arrived to pick them up, I was greeted by two employees before heading to the photo desk. Upon looking over my prints, 2 of my 4 8x10 prints were missing and many of my 4x6 prints had streaking in the middle of the images, which I know was not on the original photos themselves (see photos). When I asked about my missing prints, the associate found they had printed, just not been placed with my order. As for the 4x6 prints, she took my prints and appeared to reprint them but the streaks were still noticeable. She did not offer to clean the machine then reprint my images or offer a discount/refund for my streaky images. It appeared she was not familiar with the photo department's equipment. I will not be sending my photos enlargements to this Walgreens in the future.

Friendliest staff, great service, cosmetics department is so helpful, pharmacy gets what I request,…read moreso many other options in the store, constant sales...all in all this is my go to store!

This pharmacy was so help making my meds in liquid form. I couldn't afford the medication through…read morethe regular pharmacy. I recommend checking them out!

Best Pharmacist in town!! When alm the COVID fraud was going on I could get Ivermectin and…read moreHydroxychloroquine from these folks!! I am a customer for life!!

we have lived here for over 3 years . From past experiences with a pharmacy, this staff at this…read moreone is the most professional , yet friendly, I think mom and pops shows they care.

Staff was not compassionate and understanding when I tried to talk with them about my concerns with…read morea prescription refill. They blamed the doctor's office and me. I wanted to support the local pharmacy, but will be moving my prescriptions.

Best pharmacist hands down not just in Springfield MO but better than any other pharmacist I have…read moreever dealt with when you walk in his staff greet you with a smile and by your first name Jeff the pharmacist is always got a smile on his face he goes above and beyond the normal pharmacist duties to make sure that his customers are took care of I will never go to another pharmacist as long as Orchard Hills is open and hopefully that's a very long time I have in a previous opiate addiction that requires me too take suboxone which is a highly controversial drug and a lot of stigma Jeff has never once treated me like a drug addict or unfairly or judgemental nor has his staff if anything they're carrying and concerned about clients health above and beyond a pharmacist is Duty hands down the best pharmacist in the United States if not the world thanks for your great amazing customer service and your caring staff and attitudes towards your customers it makes a world of difference compared to a pharmacy like Walgreens who could give a s*** less if you fill your prescription there or not I will always take every prescription I had even if it cost more money to fill their just because it's worth supporting a small Time Business that the owner of is very good-hearted and his staff also is too every chance I get I refer potential clients to his pharmacist cuz not only does he have the cheapest prices in town but you did the best customerservice and Care from his team I can't say enough good things about this Pharmacy other than if you're getting your medication somewhere else I recommend you give Orchard Hills a try and you would be surprised at how well you're treated and how they bring back the old school style to pharmacy and customer service A+++++++++++++

I have never met nicer people at a pharmacy. They will bend over backwards to work with you, answer…read moreany and all questions, and make sure you leave with a smile on your face. I cant say enough nice things.

I would put less than one if I could the service here is the worst I've ever experienced especially…read moreif you need prescriptions filled go anywhere else but here

So, I've had the displeasure of using this specific Walgreens pharmacy for the past three years. I…read moresay displeasure, because, Walgreens as a whole, has been nothing but a problem and I was forced to use them, for my meds, with Medicaid. When my doctors have made specific medical notes, WITH the scripts, that I NEED to take said meds starting by this or this date, it gets lost, 'deleted' without any notice or reason, or delayed for a week. The best one yet, took place last month (November 2024). I have UC and Gastroparesis with rapid weight fluctuation (lost 50lbs+ in a matter of three months, without trying) and my GI sent a script for meds to stop my GI seizes. Yeah, seizes. My stomach convulses and I can't eat or drink anything, and I pass out. Anyway, this location's dispensing pharmacist that day, told me it would be 'maybe a week, maybe more' to get the medication and refused to try and assist me in any way -- which is typical for them. That was unacceptable, especially since my GI specifically stated to BEGIN MEDICATION WITHIN NEXT THREE DAYS. Absolutely livid, I still remained respectful to the pharmacist. I did ask a QUESTION, though. I asked him what I would need to do, to change all of my scripts over to someone else -- this case, Walmart. First he said I'd have to call back for him to call and talk to Walmart's pharmacy, I reiterated it back to him, then he said 'no, just have them call us, it'll be no problem' and left it at that. It indeed was a problem. Walmart's pharmacy called to confirm and start the process of transferring all of my medications, only to be told that the specific GI medication, that I was supposed to BEGIN WITHIN THE NEXT THREE DAYS following, was completely erased from my file at this store, no prompt, nothing said, I found out when the Walmart pharmacist called and then told me. Even more livid, I had to wait for Monday (November 25th) to call my GI office and have them manually transfer it to Walmart, causing, yet again, a DELAY in care -- only to get a notification from that the specific Walgreens location, that it was trying to FILL the medications, INCLUDING the GI one. After being informed by Walmart's pharmacist that was told by the Walgreens pharmacist, at the aforementioned location, that 'it wasn't on file' with them. So, either someone screwed up, or their pharmacists (and I can assume all of those employed with Walgreens) are taught that if they screw up, they can lie about it and avoid consequences. Both aren't a great look for the company, either way. They need to train better employees.

John L. The pharmacist on duty on 8/30 and Chris need to be fired immediately. Their…read moreunprofessionalism , lack of respect, and arrogance is the main reason this location is ALWAYS having issues. Zero stars for this pharmacy. When they screw up, like always, it's never their fault, it's always the doctor's office fault. Their lack of accountability is always fully stocked if you need that filled! They've both screwed up so much that it's become routine. Their corporate office has been notified and will continue to be notified daily. Ask John what the corporate office number is and he'll stutter and tell you, after asking another associate, then he'll give it to you! Save your money and time and get your medicine elsewhere. Unless John L. And Chris are no longer employed there

We come here to fill our prescriptions, and got a flu shot here. They are very friendly and have…read morenot had any issues.

Very quick, friendly. Location is easy to get in/out…read more Moved here from KC area. A quick phone call, they had transfer of prescription ready and contacted us promptly. Drive through was prompt and courteous.

First, there is a long line at the drive thru and when I finally get to the window, the order taker…read morehas walked away and is working on filling Rx's for people not already waiting in line. Then the order taker finally comes to the window, opens it and stares at me. Okay, now we are two for two on customer service. If you can get past the lack of service, it's probably not a bad place to get your Rx's filled.

There's an argument to be made for rating this Walgreens much worse (more on that in a moment), but…read moreits ultra-convenient location generally helpful staff are more than enough to save it from 1- or 2-star oblivion. Those are two really important qualities for stores of this variety, so it's important to give credit where it's due. That being said, this location has a tendency to humor the loitering impulses of neighborhood miscreants, and is frequently occupied by meth addicts who are clearly there for some purpose other than to shop. Admittedly, it's hard to know how much of this is within the staff's control (maybe Walgreens has some corporate policy about never asking anyone to leave?). Regardless, it makes the store feel less safe than it otherwise could be - which is why I only go here alone, and make it a point to never bring my child. But I DO go here all the same, and despite being confronted with an aspect of society I'd prefer to avoid, I can't say I've ever had a memorably bad experience. That's at least worth three stars, even if I do want to get and out in a hurry when I go.

This store is kept up pretty well. The parking situation is good as well. There is plenty of…read moreparking and I've never had trouble finding a spot. It's the same thing at all Walgreens- you have to read the fine print. I still go in looking for an advertised product though much of the time it will be a smaller version of what is advertised. Read the fine print and make sure you are getting the deal you expected.

This is by far the worst pharmacy. They are incredibly slow and inefficient which causes the…read moredrive-through line take way longer to get through than it should. I got in line and was the fifth car in the drive-through with over 10 minutes left. They proceeded to help only three cars in that time before just closing the window down for the night. The workers were moving, incredibly slow inside as if they had zero care in the world to actually help customers. The Walgreens pharmacy at Battlefield and Campbell is 100 times better than this one.

Walgreens is my favorite place to shop for chocolate when I'm not shopping in an actual chocolate…read moreshop. Walgreens sells the Fanny May brand chocolates which I enjoy so much. And I always have desk snacks for work and for writing and it's typically walnuts, pecans, pistachios or macadamia nuts. Yall, Walgreens has their in house brand called Nice. It's so accurate. The selection and prices are very, very nice. The sales are constant on the snack aisle and when you sign up for their loyalty program you earn actual cash back to apply to future purchases. If you are occasionally drawn to cute little gift items Walgreens always has a nice aisle filled with them. So many pluses to shopping here.