pretty cool layed back shop has pretty much everything legally that you need to stay lit / get a…read morenice buzz off that old nicotine

Been going to this place for a few months and then my wife went in today to buy 3 disposable vape…read morepens. Got home and one wasn't working. Took it back to the store and they stated they couldn't do anything with it because it needed to be opened before you leave. This was never mentioned or explained by the worker. Asked them to remedy the situation as I have been a customer for a while.. the employee could have cared less and offered up absolutely nothing. I returned the product but never get my refund so will have to go through the credit card company to dispute the charge. Wouldn't recommend this place as the employee admitted they sell defective goods and don't care to remedy the situation. Stay clear

Love the selection and people who work here. Knowledgable and helpful! Been my go to spot for…read moreyears.

I usually go here because normally their customer service is amazing. However today I went to go…read moreget a vape justice and my husband is not able to take the kiddos today, I walked in and one of the managers yelled from across the room "you can't bring kids in here!" Okay cool I get it, yes most places will let you take your 1 year old in as long as your holding them and they can't touch anything but I get that it is a vape shop so I respect that I don't respect getting yelled at like I am nothing though. The icing on the cake though is I went to call another vape shop and on accident called that one. I said "oh sorry wrong number" and this man hung up on me no response. I called back to talk to a manager because I know that I would want to know that's how my employees are treating the customers (that keep the business going) and he informed me he was the manager and did not care at all. I personally will not be going back and I will not be sending anyone their way anymore either. If you like to go places where the employees and definitely the manager thinks he is above everyone else then this is the shop for you, if you don't their is shops with better customer service and I would definitely go there and not here! When I met Anthony he seemed very nice and like he cares about the company and the customers but this other guy seems like he thinks he walks on water. Did not catch his name but it was at 11am at the new location in Parker.

Great selection or products and amazing service! Will absolutely come again to purchase.read more

Sold me a broken vape battery without telling there are no returns. Great business model, sell the…read morecustomer broken products then say, "too bad, no returns."

I looked EVERYWHERE for a specific vape flavor, and half the places I called didn't have it, and…read morethe other half didn't even answer the phone. I called this one and they had it, and the owner, Eric, remembered talking to me and had it picked out before I could even finish my sentence! He suggested some awesome flavors and let me sample a few, and I walked out with a ton more than I planned. They've also got a sick gaming setup, and this isn't vape-related, but he also keeps a gnarly stock of Mountain Dew on hand, and I do love the Dew. As a small shop owner myself, Eric is doing everything right as a business owner--listens to customer requests, builds relationships based on more than just the sale, and makes sure customers are happy walking out. Vape stores are so niche that most places can get away with just about anything, but Cloud raises the bar pretty high and I won't be shopping anywhere else if I can help it!

From the owner: Cloud LLC is your premier vape shop in Parker, CO. We carry a tremendous selection of smoking…read moreproducts so that you can find what you need to create a smoking experience that is perfect for your particular needs and interests. Moreover, our prices beat any other retailer in town.

Thanks Briana, for helping me out today and giving me some good info…read more I always drive the extra mile to stop at this store on my way home. Thanks

Terrible and unreliable store hours. Closes early and opens late. Even the manager opens the store…read morelate!

Terrible customer service, I asked about a simple battery and they were trying to sell me $150…read moreitems. Not very knowledgeable at all. Best of luck

Never has anything in stock and are rude, I just don't understand why they can't have popular…read morethings stocked lol

This guy is a real standup dude. Really sucks that he couldn't give me a refund cause the vape was…read moregross. I know it's not this dudes fault. Apologies to this guy if I seemed upset but this vape is definitely burnt and needs to be sent back. Really wish I could've gotten a refund.

From the owner: Amazing Service. Wider Selection of Product's. Great pricing. Rewards program (save $5 when spent…read more$100). Willing to price match. Long opening hours. Great location to get in n out.