Cute concept and nice options for the most part (they do have many stained items...I don't understand that and would expect that from a donation based thrift store, not a "high end" consignment store). Most items are priced fairly with the exception of luxury designer items. My low rating mostly stems from a lack of quality customer service. This has been consistent with every visit I've made. You're basically ignored from the moment you enter the store until you leave. During my latest visit I stood at the register for a full minute while a female employee, who sat NEXT to the register, stuffed her face blatantly ignoring me. Finally, without even LOOKING in my direction, she said "you ready?" That's wild behavior. I also heard an employee talking badly about a customer very loudly for all to hear. Entitled behavior with lack of care and service. I'm not especially inclined to return. read more

Great finds for your little one in this upscale kids clothing resale store. Definitely great value for the brands and a must-visit when in the area. Check them out when in the area. When I was there last week it was jam packed, so be prepared to spend some time looking around. read more

This is one of the best kept secrets of the Phoenix moms! Hissyfits has an amazing selection of baby & kids clothing, toys and accessories. It's thrifting but only cool stuff! They have everything from designer to basic gently used finds and they are both priced at good value. Most items are between $3-$10! Such a steal! And their team has amazing service if you want to sell your goods it's so much easier than dealing with fools on Facebook. MUST CHECK THIS SCORE OUT! read more

Love love love Hissyfits! The women are kind and helpful. I always find unique and fun. I also feel so good about getting rid of old things that I don't need. read more

I HAVE NO IDEA HOW THEY ARE STILL IN BUSINESS AFTER YEARS OF PEOPLE COMPLAINING ABOUT THEIR RUDE SERVICE?! Do the workers/owners not read any reviews or even try to fix their attitude??? I've been a frequent shopper here for a couple years and I feel very weird as soon as I step in the store idk what it is or if it's a race thing but they definitely give dirty looks or as if you're bothering them also agree on condensing tones. I've been ignoring it until I came to the reviews and noticed I'm not the only one who thinks they're rude. There selection has definitely gone down and even selling to them is a hassle. They just drop your stuff and don't tell you when they're done or like they don't want to give you the cash rather than credit. I feel very embarrassed to have mentioned to friends they should shop there and then saying they felt uncomfortable. It doesn't hurt to greet or smile once in awhile too. read more

Lived in central for the last 5 years and have always loved Hissyfits. My girls think this place is the ultimate treat to stop in and are always motivated to earn money to shop here for items that we don't necessarily need. I always find what I'm looking for here!! Seasonal outfits etc. --shoes!! The owner(s) and staff are amazing. They are very picky about they take and sometimes I don't always understand why an item of mine was a no but I'm trusting the process because like I said, I always find what I'm shopping for here at a great price and condition. read more

Can I say savvy and sheek for the little ones? An unique hidden gem that sits in a building that looks like a home. Plenty of space to park in the front of the store where you will see gently used or recycled toys, bikes, and tot things. As soon as you walk in you see a well-stocked store from the ground to the ceiling. Each area is stocked by size that is neat and in an orderly fashion. Selections for boys and girls both young and old. I am always impressed with the price point on all items. I am also intrigued with the quality of clothing. A small area in the back with books and toys. A tiny section in the front with brand new old school toys. I have also had the opportunity to co-sign here. Impressed with the process and believe I was fairly compensated. I highly recommend shopping here as the store has season items for all children's sizes. The only downfall is the service. No one is rude or nasty it is just every time I shopped here I have not felt welcomed. Not a store where you can expect to get a warm welcome, help or thank you for your business. read more

I have gone to this store countless times over the last 8 years since my little girl was born. I have found cute unique pieces and for years have found myself thinking their pricing was a bit high but their location and the fact that they're not a chain had me coming back. This said - each time I leave I think, there was something off about the interaction with the staff. They almost act inconvenienced that you're there, which as others have pointed out, makes zero sense considering their business model. Theres no warmth or friendliness and I always leave feeling offended. read more

No idea what anyone is talking about when they say the staff is rude. Nicki and her staff are awesome and alwayssss helpful. I've been coming here since my 15 year old was a newborn and I'd say they have the best prices, most unique clothing options and coolest staff who are always accommodating and helpful....sort of surprised I haven't left a review before but randomly saw a semi-negative mention about their staff, and felt the need to add my 2 scents. I come from 20 miles away to just shop at their store....You will never find a more unique kids resale shop with the best clothes in this area. read more

Extremely rude workers. Very condescending tones in any conversations. I went to Hissyfits about 5 years ago and as soon as I walked in they two ladies there gave dirty looks almost like they're are judging you for walking into a second hand store which makes no sense because that is exactly the situation. You don't work at Barney's ladies!!! And I'm not someone to ever pull the race card ever in my life but I definitely felt not welcomed in more than one way. I never went back. Fast forward 5 yrs later.. My friend is a frequent shopper and always find cute things for girls so I thought I'd give it a try and AGAIN, still rude as ever!! I have no clue how this place is still in business. It's a junkyard and so packed, it gave hoarder vibes. The quality has definitely gone down. read more

Such a great place with some unique finds too. It's the easiest and least expensive way for me to have special occasion clothes for my daughter. read more

Wow! I admit that I was not impressed the first couple times I've been here but I have gone at least five times and the last few months and the staff is absolutely wonderful! They have the highest quality products that you can find resale for your children! My favorite children's consignment store in Arizona. read more

My favorite kids store. Please shop local here before buying new! They do a really great job of consigning our items too. Cute stuff, good prices. They also hold really cool events throughout the year. My kids love to come here! read more

I can't even begin to say how much business we've given this store. And it's a kids store, we take our kids in there quite a bit, and our older ones can read (see attached photos for completely inappropriate inventory). My wife was is in there today and commented on this new line of stuff. Basically said it's inappropriate for a store that has a major focus on kids. Her complaint was met with a rude stare and that she's just got to deal with it. They made a big order and too bad if you find it offensive. They've lost our business. read more

I used to shop here regularly, despite the merchandise being kinda highly for second hand. But my last visit was yesterday, right next to the front door is an array of dish towels laced with profanity. I take my children there and I don't appreciate them being exposed to the F word & sh word in a children's boutique. What is wrong with the owner, thinking it's appropriate for children to see?! They are unwilling to remove these vulgar towels so they have lost my business, and I will spread the word amongst my mom friends. read more

I have such mixed feeling about hissyfits. I have found some very cool, unique articles of clothing here. But the store is SO disorganized and way too cramped, not stroller or wheelchair friendly at all. I also have a problem with the customer service. I've been in 5 times or so and it always seems like the staff are bothered by my presence, like I'm annoying them by simply being there. No warmth, smiles, or offers to help at all, any time I've been there. It seems condescending, they way they speak to their patrons. I've decided I won't be going back mostly because I feel like I have to prepare myself beforehand to feel like an inconvenience. Management, if you see this, I hope you take the opportunity to consider my words and not dismiss them. read more

Just brought a few pairs of shoes that my daughter quickly grew out of and my experience was easy and lovely. The store is super cute and they follow seasons and trends which is great! The store is consignment so once your items have sold you will be able to use the store trade or receive cash. I plan on letting my daughter go in and shop with whatever she earns in trade so she can experience that and spend her money wisely. read more

I like this store a lot, though it can seem a bit overpriced at times. The reason for two stars is that there is a masks required sign on the door (re: Covid) but the owner herself isn't wearing one and it is a very small, enclosed space. read more

Most of these reviews are true, the store is crowded, the employees are unfriendly, and the prices are mediocre especially considering it's used stuff. I did, however get a brand new pair of red converse sneakers for my 8mo old son. So cute and unique. They have a lot of stuff from baby gap and some strollers and bigger baby items. No experience trying to consign with them but personally I'd take my stuff to other stores who give you the money up front. The day I was there, they had an artist doing silhouettes of kids for a fee which made the store extra crowded and hard to park. Would've been nicer for shoppers if they did that outside. read more

This place is kind of a dump from the outside, not what I expected from a "high end" kids consignment store. The lady behind the counter was rude and clearly isn't happy customers are coming in the store. I brought in some nice girls clothes mostly holiday dresses. They took nothing and the things they did say they would take she wouldn't open an account so few items. Stay away! I can't imagine they will be open long with that kind of attitude towards customers. Side note the Inside was so crowded and small I wouldn't shop there even if I had a credit. read more

Checked out the HB to see what I was missing as their Insta is always blowing up. It looked like a Hot Topic for kids! Take it or leave it on the decor. I was reluctantly greeted and made my way through the maze. Bumping my stroller into bags, totes and boxes that were all over the floor. It's a tight cluttered space, I settled on an item, that I was looking for but it was from the 90's and dirty - was kind of random compared to the rest of the store. I bought it anyway- Other prices I glanced at were a bit high, but I get it with consignment. Normally I linger and shop more, but I was the only person in the whole shop & felt like I wasn't really supposed to be there. As I kept bumping into things, they kept their heads down working. I had no, "wow," moments there. Or even, "cool." Or even, "hmm." It was just get in & get out. Vibe is weird-prob won't be back. There are better baby/kids stores in the valley. read more

Rarely post negative reviews but in retelling this story twice this AM, both people mentioned they had similar, poor customer service experiences here so I was moved to give some honest feedback in hopes that this company would make some positive customer service change. I waited for 20 minutes for store to open. Profuse apologies from staff - I get it, no worries, it happens, not upset! Waited for another 10 for them to set up, had a lengthy conversation about snow gear and how it's going so fast (I was on the hunt for 2T snow pants). Find one pair. $16. Not what I was hoping but I needed to move on. 15 minutes after checking out a friend came thru. So, I brought the snow pants back. (Literally this is all within 40 minutes of the time they actually opened the store). I wasn't sure they would take returns (perhaps something for them to reiterate at check-out) - I thought perhaps Karma might help me out - remember we talked for 10 minutes about how they had been selling so fast? I thought maybe just maybe they'll work with me since they were sure to resell.... No. Can I exchange for store credit? The pants hadn't changed in 40 minutes. No. Tag still in, receipt in hand. No. Nothing we can do. (um, yes you can take them back!) You can consign them to us and get half of what we sell them for when they are purchased. I had no idea what to say, so mouth agape I turned and left. I wish I had pointed out how unlikely it would be for me to ever work with an organization that does business in this manner. Waste of time, waste of money, service that made me feel like I was being looked down upon. It's sad because considerate customer service could have spurred the exact opposite review. read more

I've been in here twice now and the first time I bought a shirt for my son. They had a very limited selection of boys clothes but the shirt I found was cute. The prices aren't a great deal but not super expensive. My main complaints are that it's incredibly crowded and cramped and it's almost impossible to actually bring your kids with you. But more importantly the employees are the rudest they don't acknowledge you or anyone else that walks in. Even when you are standing at the register trying to give them your money they ignore you and continue talking amongst themselves. There's a cute store called baby bloomers up the street and the employees are very friendly go there instead. read more

I remember when Hissyfits opened and I was friended by them on MySpace. Haha! I have been in love with the name ever since but I moved away from Phoenix right before they opened and didn't have the opportunity to shop there when my kids were young. Fast-forward to 2012 and we moved back. Nice second-hand store for baby, toddler, and young children's clothes. There are some options for older children but it's definitely geared toward the smaller kids. Baby gear, shoes, even little trinkets and jewelry. My kids love coming here and looking around but they are almost too big now. Makes you want to almost have another.... read more

What a great experience. Owner is super helpful. She took the time to show me all the different features of each stroller.

-CUTE store decor, very unique. -Way TOO cluttered and hard to walk around. I don't think a person in a scooter or wheelchair would be able to get around in here. Don't bring your kid in a stroller either. -I was going to make a purchase, but the counter was too cluttered and employee was too busy with customer chit-chat, meh! I put down my potential purchase and left. -It's hard to shop when you feel squished in by the merchandise, racks, and piles of boxes/totes. -A few things had no price tags, not worth interrupting the employees to check the price. -Prices are NOT cheap. -Parking is convenient...either park next door at the crappy Thrift Store or at the Chase Bank parking lot and walk over. read more

You're entitled to your opinion AND So am I This Pig Sty is Poorly Managed. The Staff has BIG TIME ATTITUDE problems. The Owner, is the root of ALL problems and issues. My Ethics .... My Standards: Every business starts with one star ...... GETTING MORE ..... HAS TO BE EARNED. read more

I loooooooooooooove me some Hissyfits!!! I've been shopping here for years, even though I JUST had a baby 3 months ago! I have lots of Little's in my life and know that if I want to find something cool and unique, that HF is where to go! I think their pricing is spot on and you can really score some great items! Twice a year they do something called The Hullabaloo, where they bring in tons of amazing crafters (mostly moms) who sell THE MOST amazing items ever! I did a ton of my Christmas shopping at their fall event and all the kids I shopped for loved what they got. I missed the spring event, so I am chomping at the bit for this years fall Hullabaloo! And on a side note, the owner is FANTASTIC! I am pretty sure all the negative reviewers have sticks up their asses because I have never had one bad experience here! read more

I received an invitation via email to attend their winter sale which was to go through Friday. When I went in on Friday (bringing a friend in with me who was appalled) the women working there acted like it was an inconvenience that we were there. I looked at another rack besides the sale rack and was barked at that "those items are not for sale yet, no one can look at them yet!" Really, what is wrong with these women? Why were they so rude? They have good stuff, but you have to put up with meanness to get it. Go to Goodwill or shop on eBay and you'll get as good stuff for the price plus people who appreciate your business! ******UPDATE****** I went back to give it another shot and they were nice. Maybe they had a stressful day, or something that day. read more

The best kids consignment store in Phoenix. They always have an amazing selection and they are always super friendly.

BRILLIANT IDEA. Everyone knows kids grow out of clothes, toys, shoes, attitudes, etc so quickly. Most items are gently used especially when they are very young. I went to Hissyfits with my friend who is a die hard fan and wow! she got some serious deals. The place is packed, it is separated by boys/ girls and then by size. There is even a section for toys, maternity wear, strollers (which I hear go quickly), baby needs like bedding, crib mattresses, high chairs, baby carriers- all sorts of goodies! The prices are a steal and hard to pass up. Yes, the place is jam packed but that's even better- more selection! Friend them on facebook and you will hear about all the specials they have and items coming and going. read more

Hissyfits is a resale shop so you'll never know what you'll find, but when I checked it out there was a decent selection of children's clothes and a small maternity selection. I happened to be looking for furniture and didn't see much along those lines (but they did have a couple of basic rocker/ottoman sets). I only ended up buying a pair of very fairly priced maternity pants and was surprised they ended up being on sale at the check-out register. If I would have known they were having a sale, I might have tried harder to find more stuff. And, BTW, it's a very crowded store and the bathroom doubles as a fitting room. They had some baby bjorns for about 50% off retail that I would have considered if I could have figured out how to put it on without the manufacturer's instructions. My one and most serious complaint is that I overheard a store employee talking to a customer about car seats. Buying a used car seat is already a little risky and her response to reselling the seat was "We ask that your car seat hasn't been in accidents, but, you know,..." Not a ringing endorsement in my opinion. read more

Love this resale store ! Great selection and they have a variety of clothing lines from high end to basics - I've brought clothes and toys to them for years and they are fair and sell clothes fast. read more

I guess I'm guilty of judging a book by its cover... or a consignment shop by its mess. While the store is definitely still very cluttered, I was able to look past that on my most recent visit and enjoy the great service and awesome finds. After all, this isn't Nordstrom's - I should probably be more forgiving, since it means more product for ME to buy! On my visit this morning, the women working were helpful and chatty. They helped me find the dressing room/bathroom, added my name to a "wish list" (awesome service!) to call when they get certain products instock, and showed me where to look for cloth diapers. If you are overwhelmed by the clutter, as I was - ask for help! They are more than happy to show you where to look. Glad I tried them again, and will definitely be back for more maternity clothes, baby items, and *hopefully* cloth diapers! read more

Well not sure where to start... I lived in Phoenix and came across Hissyfits on Yelp while I was pregnant and wanted to visit however I moved out of the state and never made it to the store. I recently started shopping on social networks and supporting small shops and was so glad to have come across HF. I ordered an item and was charged for it, two weeks went by and I was a little concerned that my item hadn't arrived, I assumed they were busy and only made PO drops some days. We'll I decided to contact them yesterday (three weeks later) only to find out they made a mistake and they had to refund my money. Unorganized much? It wasn't quite the experience I as a first time customer was looking for. Most likely won't order anything unless I happen to be in Phoenix and decide to pop in to the store instead. read more

Hissyfits is a rad little shop for outfitting short people with personality. The store offers a solid mix of sweet, cutesy stuff that would make my mom swoon and the punky, tongue-in-cheek stuff I favor for the imps in my life. We picked up a skull & crossbones onesie and a pink fur diaper cover for some friends' brand new baby and an impulse dinosaur raincoat for another friend's preschooler. Almost as awesome as our punkily adorable finds was the price--the grand total was around fifteen bucks. read more

Hissyfits is a REALLY cute kid's consignment store...the decor is unique and different from other Kid's Resale stores. It's a refreshing change to see the chandeliers, distressed/grunge signs, funky colors, shabby display furniture, etc...(instead of Elmo, Disney, or other popular cartoon characters) I LOVE the decor at Hissyfits! There were 2 gals on staff...one FRIENDLY gal was looking thru totes of clothing near the front door. The other was walking out of the store on her cell phone (how about walking OUT, then getting on the phone??) The prices were close to CLEARANCE prices found at Old Navy, Dillards, Children's Place, etc...but, the finds were cute and looked "like new". The store was a tad cluttered, but I was able to find the sizes, as the cute signs were well placed. I would definitely shop here again and next time I'm bringing a tote of my kid's stuff! (no appt needed) read more

SUPPORT YOUR LOCAL BUSINESS! Hissyfits is a fine resale shop for children's clothing. I've been using resale shops for my children for 16 years, and have seen them come and go. The owners of Hissyfits run a good show here. It's a fun, eclectic atmosphere. Great selection for infant-to-preteen; they do have larger sizes for young teens, but not as plentiful (maybe because they don't often wear children's clothing). The pricing is fair, the selection is fresh and fun. It is tight inside, and can be crowded with merchandise in process but not horribly so. Plenty of inexpensive gift items here, some cute custom items as well. Nice selection of toys and furniture flow through. If you are looking for a way to get quality children's clothing for less than retail, check this store out. Need a quick winter jacket or dressy dress? Look here before hitting a department store. As a seller: My kids are (sadly?) outgrowing children's sizing, but I am still able to bring in my youngest's outgrown or little used items. They can be somewhat inconsistent with their buying. There have been a times where I've brought in a really good stack of relevant items, and only a couple are selected. Once I unintentionally came back at a different time with the same stack, and another employee took a bunch more items. That inconsistency aside, I have found them to be professional to work with. They keep track of your items well, and offer fair trade in or cash payout. They will donate your unwanted or unsold items to charity, which is one less trip for me to make. read more

I absolutely adore shopping at Hissyfits. I like to dress my baby boy like a baby, and they have beautiful, stylish baby clothing for basement prices. I greatly appreciate this high-quality consignment store, I always find great deals here and it's impossible for me to leave without buying SOMETHING for my son. Hissyfits has a large selection of clothing from infant to tween sizes. Unlike most places, it has a large selection of attractive boys clothing. It also sells baby gear such as swings, strollers, bouncers, jumper etc. Maternity clothing, children's toys, books, and furniture can also be found. This is my go-to place when shopping for my son. read more

Everything about this store is as cool as the retro rockabily vibe that greets you the moment you walk into the store. Great brands, really good selection of new merchandise, fun accessories, the prices totally rock. Nikki and company are always pleasant - even if you walk in right before close - as I often do (working Mom - gotta fit in shopping when I can!). I really appreciate that they support other small businesses by carrying their mechandise in their store. I do wish that new merch would be separated from consignment - although, yes, in theory I understand why it is all racked together.... read more