Yes, they take great care of their patients. I've be never been treated so well as a patient! Dr…read more Elias is top notch ! And if you need a tooth extraction they are the place to go!

The staff at Harbor Oral is very professional and extremely helpful, I have to use a wheelchair…read morebecause I can't take more than an few steps and they had one that they used to wheel me in and out! Making it so much simpler for me than trying to walk or bringing my own wheelchair. Morgan is an exceptional dental assistant. Dr Bird is kind, considerate and very professional! Everyone in the office helped make my experience easy and pleasant!

I did not have a good experience here. It takes forever to get in and every appointment began 30…read moreminutes to an hour late. Surgery had to be rescheduled after waiting for months because they didn't have an anesthetist covered by insurance. The estimate was wrong, and I kept getting hit with unexpected bills, one of which came 10 months after the procedure. The procedure also failed and had to be redone. I would never go back here or recommend them to anyone. What an awful ordeal. I'm looking forward to being a year out from the procedure so I can be sure they won't send me anymore bills.

If you want your time to be respected do not go here. We waited over an hour for our wisdom teeth…read moreremoval.

Very nice staff! Doctor is exceptionally sweet. Had work…read moredone, super nervous, she made me feel at ease! Alisha was phenomenal as well Very gentle and super nice! Will come back again to do more work

I never write reviews but my experience here was so disappointing that I feel like I need to share…read moreit. Earlier this week I had a consult to discuss bonding, which seemed to go well, and I signed a quote from the receptionist, Alicia, for around $1700 for everything. Two days later I received an email, rather than a call, stating that they had made a mistake. I was okay with paying a bit more if necessary, so I wasn't concerned until I saw that they had doubled the cost to $3500. Alicia never took direct accountability for quoting me the wrong amount, instead saying that she was "sorry that an inaccurate price was quoted" as if it wasn't her mistake. There have been a lot of minor issues, like rescheduling me last minute, that I have looked past because I understand that things happen, but the way this situation was handled showed a lack of care that is extremely disappointing.

Warm welcoming staff, very nice dental office, latest in equipment. So glad I changed my dental…read morecare to Cedarbrook Dental

This dental group makes my whole family feel comfortable as soon as we walk in. They are willing to…read morelisten to every concern and take the time speaking with the children as well. They make sure we have a clear understanding of any procedure or treatment plan prior to just digging in. I would highly recommend this practice as your family dentist. Just go in for a consultation or say hello and you will see for yourself.

False advertising as an orthodontist however does not actually offer orthodontic treatment.read more

Dr Flatley and his dental staff (not front desk) were really good with me during my first visit to…read moretheir office. He and his dental staff took plenty of time with me and were very thorough. Kudos to them. As my second appointment approached, I neglected to put the time and date on my calendar. When that older front desk lady called to remind me of my appointment the following day, I asked to please cancel since I had a scheduling conflict. She was so rude to me, I think I was made to feel like I had just committed a crime because I forgot a dental appointment. She was immediately ready to get off the phone and I had to insist I preferred to reschedule. I'm surprised I didn't get hung up on. That was the most inappropriate behavior from a medical/dental office I can remember in a long time. I probably would not go back after such horrible treatment over the phone from a front desk person, but I moved from Seattle to Gig Harbor and as for the dentist, I like him and I plan to continue. That office gets only three stars because of the front desk!!

I have had quite a lot of dental work and due to frequent career moves, have had many different…read moredental providers. Finding this practice has been great, the front desk staff is very accommodating, emergencies are treated so kindly and quickly. I cracked a crown the day before Thanksgiving a couple of years ago and they got me in. Regular care and cleaning is smooth, I absolutely love my hygienist, Chalon! They are efficient, comprehensive and DON'T upsell at every opportunity, which I hate. I know love in Tacoma so it is a commit but I have zero plans to change, I will drive the 25 minutes.

The staff and dentist were very kind, and I had a good cleaning experience. The office seemed…read moreprofessional. However, I was disappointed to be charged a $60 cancellation fee. Their policy is 24 hours, and I canceled my October 8 appointment by text on October 7 at 4:03 PM for a 4:00 PM appointment the next day -- only three minutes outside the policy window. The office also referenced a February 17, 2025 appointment that was supposedly canceled outside the policy, but the first text communication I ever received from them was dated February 25, 2025, and I never received any reminder or text regarding a February 17 appointment. ^^ I looked back and it looks like I did have an appointment on February 17 that I scheduled via phone call. On Monday, February 16 I was at Swedish hospital with my two young kids who were just diagnosed with flu A. It knocked us out as a family for two weeks! So that is why I did not make my February 17, 2025 appointment. So I guess they did give me a courtesy cancellation.... However it just feels like another dentist office trying to screw people over. Because this office is out-of-network for our insurance, the visit was already fairly expensive. While I truly liked the quality of care, I was disappointed with how the cancellation fee situation was handled.

This practice is so darned good…read more I literally wish I had more opportunity to recommend them to people. They treat their patients like absolute gold, are compassionate, professional, and technically excellent. Office staff is unfailingly friendly, responsive and helpful. They should give classes on how to run a practice and hire good people.

Dr. West and his team are phenomenal. I especially had a wonderful experience with Ericka who…read moreshowed great attention to detail and kindness during my visits to have a root canal (from a different endodontist in a previous state I lived in) re-done. Ericka performed the majority of my initial appointment to prepare for my root canal, and it went by quickly and efficiently. She's a pleasure to talk to and she clearly explained my case and alongside Dr. West, explained the plan for the root canal My root canal performed by Dr. West was ENTIRELY pain free. I was very comfortable during the whole procedure and could tell that he was being very thorough. It is evident that he takes tremendous pride in his work, and he has a beautiful office and practice to show for it. It's definitely no accident that his team is comprised of the kind, communicative people I had the pleasure of interacting with; dental work/root canals can be stressful, but I never once felt stressed in his team's care. The billing department was simple to work with and handled my insurance seamlessly. Rio called me to assure all my information was correct and to had a quote of my bill in time for me to review before my appointment. She had clear numbers outlined for me and helped me devise a simple payment plan for my treatment. From walking in to leaving, my appointments here have been so smooth and professional. I was originally referred from my dentist at Stadium Dental and am so happy that I scheduled with Dr. West!

Good dental experience, but very shady billing practice,( they overcharged me over $1000, it was…read more resolved with pressure from my insurance, they evidently didn't follow their contract which resulted in an investigation by the insurance company. Failed to return phone calls. It was a simple matter to resolve, yet it took months

I cracked a front tooth on Thanksgiving. Dr. Chang was able to get me in the very next day…read more(Friday)! I left with a brand new beautiful tooth! Wow, talk about great service. I'm so grateful to him. The entire staff was amazing!

This place was amazing, super great staff the ladies were extremely helpful and friendly and were…read moresuper funny which made everything 10x's better! Dr. Elias was extremely awesome! Treated me with the utmost respect and care and even made sure I was ok afterwards! They sent me home with ice cream, I mean you can't beat that!! I had 4 wisdom teeth pulled and was asleep for all of it, they made sure I was knocked out. Feels like I was there for like 5 minutes and got everything done! Anyway I'm still in recovery, they did such a nice job I recommend for soldiers and veterans alike! The atmosphere is calm and not too stressful! Thankyou Harbor Oral! Thankyall for everything!!

To the Harbor Oral Surgery Team,…read more When I first walked in to your office I was VERY Impressed with the ladies at the front desk. They were VERY HELPFUL for me as I'm permanently disabled. They were also very professional. I found the waiting lobby very open with plenty of seating available as well as having refreshing beverages available if needed. FIRST CLASS!!! As well as Brittani who assisted Dr. Ludwig with the quick & caring Oral Surgery. Both of them were so HELPFUL of making me feel comfortable showing that they care & confidence. The only thing I can say is I apologize for not writing this email sooner as I said I would. I wish you continued SUCCESS for years to come. Once again, THANK YOU for care & WONDERFUL service. Sincerely, SJON SCARBOROUGH

I originally thought this was a great family dentist office and was driving from out of the area to…read morego to this dentist, but recently my experience with the office staff, particularly the newest hire, has been less than pleasant to say the least. Was treated completely unreasonably because they required I pay a deposit the day before my appointment, even though I've never had to prepay for any services there, and because my card wasn't working over the phone was told I'd have to reschedule the appointment until I could come into the office just to pay, instead of allowing me to make the payment in person the day of the appointment....highly recommend you find a better dentist office with more reasonable and respectful policies

Awesome dentist! Cheerfully opened his office for me on a Saturday when he wasn't even my regular…read moredentist (he was covering for my dentist) and saved me from extreme pain when my temporary crown broke and came off. Both he and his dental assist were nice, went out of their way to make me feel comfortable and fully explained what they were doing.