Simply put, Dr. Jung is everything you would want in a dentist and I couldn't be more satified with…read morehis work. He is careful, meticulous and precise. His hygenist, Melinda, is also fantastic in every way. I honestly feel at ease in their care because I know I am in good hands and very grateful for that. Another bonus: the office staff goes out their way making appointments and getting insurance squared away.

My experience with this dentist had serious and lasting consequences for my health…read more * I had healthy teeth before treatment and had never undergone invasive dental procedures. I believed he was simply redoing some old fillings. * During the first appointment, my frenulum and facial tissue were injected multiple times with anesthetic after I was told to keep asking for more if it "wasn't working." It wasn't working, and the injections continued. * During a later visit, I received what appeared to be a very large injection of lidocaine inside the back of my mouth before being sent to his brother's office for a procedure I later questioned. * A later dentist told me some of my teeth appeared to have been partially extracted. I also later realized he had been using an in-office crown machine after hearing him talk about it, something I did not understand at the time. * After these visits I developed neurological symptoms, arrhythmia, and paralysis affecting my upper right lip and mouth movement near the injection site. Years later the arrhythmia continues and I am still working to recover neurologically. * When I tried to obtain my X-rays, I was first told they could be purged due to record-retention laws. After I cited the law, I was told they would provide them, but later I was told their server went down and the X-rays were lost. * I later discovered consent form issues and had difficulty obtaining complete records. * Because I did not initially understand the cause of my symptoms, I moved several times and eventually out of state believing the problem might be environmental. The matter is now active in appellate court. Patients should always request copies of their records and imaging and consider a second opinion before major dental work.

The type of care 100% you feel very welcoming. I recommend it to anyone that has any type of…read moreanxiety they are very gentle, and they work for you. I been coming for so many years and everything still the same very professional.

Everyone was great at Gravelly Lake Dentistry on May 9, 2024. I was really scared about getting my…read moretooth extracted but all the staff were great. I got to talk to the guy that was pulling my tooth and he made me feel better. Yes, they do sedate and I was glad for that part for the day. I was awake the whole time. The sedation did make me a little more emotional. If I didn't have to pay for the sedation I would have them pull all my teeth in the future. But they were all very compassionate. Thank you.

My daughter got a filling done by Dr. Dang today and she tells me it was the best experience ever…read more(she is 9 years old). She had fillings done before, but today she said she didn't even feel it when he was getting her numb and he was explaining everything and I was very impressed! Wanted to thank Dr. Dang and Tessa for beening very helpful and best of the best!!! Michelle and Stephanie were very helpful with billing and I really recommend Dr Dang for whoever is looking for a dentist in a Lakewood area! thank you Gentle Dental team again!

WARNING! GENTLE DENTAL - LACEY, WA. DO NOT GO HERE!…read more TERRIBLE DENTAL WORK, QUESTIONABLE ETHICS, MISSING CASH PAYMENT RECORDS, NO TREATMENT PLAN, AND STILL NO REFUND AFTER MORE THAN 90 DAYS! I wish I could give ZERO stars! After nearly a YEAR of dealing with Gentle Dental in Lacey, I feel obligated to warn others. I wouldn't want ANYONE to experience what I've been through! PATIENT SAFETY & CONSENT: I personally witnessed items dropped on the FLOOR, picked up, and placed directly into my MOUTH! I was also asked to sign electronically without being allowed to read what I was signing. NOT ONCE was I provided a written treatment plan, despite repeatedly requesting one! QUESTIONABLE CASH PAYMENTS: The previous office manager repeatedly scheduled my appointments late in the day and told me she couldn't accept my card for copays. I had to go next door, withdraw CASH, and return to pay her. When I requested receipts, she said the payments would be credited to my account and I'd receive emails. I NEVER RECEIVED THEM! Then one day I was told I had an OUTSTANDING BALANCE! I was shocked because I NEVER left without paying! I asked them to speak with the previous manager and was told she no longer worked there. I demanded a complete account statement to verify my cash payments. I NEVER RECEIVED IT, AND THE ALLEGED BALANCE WAS NEVER MENTIONED AGAIN! Where did my cash payments go? Why couldn't I get receipts? I STILL WANT ANSWERS! PAID FOR SOMETHING I DID NOT ORDER: For approximately NINE MONTHS, I brought my previous partial denture to EVERY appointment, physically showing them EXACTLY what I wanted. Sometimes THREE TIMES during one visit! Every time I was assured, "YES, THAT'S WHAT YOU'LL GET!" They collected my money BEFORE oral surgery. When I came out, I received COMPLETELY DIFFERENT partials than what I'd repeatedly requested! I PAID FOR SOMETHING I DID NOT WANT OR ORDER! And the LOWER PARTIAL BROKE IN LESS THAN A WEEK! CONSTANTLY CHANGING DENTISTS: Nearly every visit involved a different dentist. Communication was difficult, and nobody seemed to know what had previously been promised. DENTIST YELLED AT ME: Eventually, a dentist apologized and promised to replace the partials "for FREE." FREE??? I ALREADY PAID FOR THEM! Months later, I was shown another mock-up that STILL wasn't what I'd requested! I literally began CRYING, holding up my original partial AGAIN, saying, "But this isn't THIS!" Instead of listening, the dentist YELLED at me and told me they would no longer treat me and I should find another dentist! EXCUSE ME? You take my money, don't provide what was promised, give me dental work that BREAKS, and then refuse to treat me? THREATENED WITH POLICE FOR REQUESTING MY REFUND: The dentist agreed to refund me, but the manager said she couldn't process it without speaking to the dentist, who was too busy. I said I'd WAIT, even if it took until after 5 PM! I called my daughter to explain what was happening. I was moved into a private office and told the dentist REFUSED to speak with me. The manager said corporate would issue my refund. I insisted on getting that promise IN WRITING before leaving. THEY THREATENED TO CALL THE POLICE! I finally received something in writing and left. OVER 90 DAYS -- STILL NO REFUND! And just recently, they called saying my partials were READY for pickup at 1 PM! Shocked, I thought maybe I'd give them ONE LAST CHANCE. LESS THAN THREE MINUTES LATER, THEY CALLED BACK! Apparently, the employee was new, made a mistake, and suddenly there were NO partials ready! ARE YOU KIDDING ME??? THIS ISN'T JUST BAD DENTAL WORK. THIS IS ABOUT PATIENT SAFETY, INFORMED CONSENT, HONESTY, ETHICS, AND FINANCIAL ACCOUNTABILITY! In my opinion, based on my personal experience, the treatment and practices I encountered were UNETHICAL, DISHONEST, UNPROFESSIONAL, AND COMPLETELY UNACCEPTABLE! What angers me most is that ALL THE RED FLAGS WERE THERE! I kept giving them another chance, believing someone would finally make things right. THAT WAS MY BIGGEST MISTAKE! I've spent nearly a YEAR fighting for what I paid for, and now I'm fighting to get my own money back! GENTLE DENTAL LACEY -- I WANT MY REFUND, A COMPLETE ACCOUNTING OF MY PAYMENTS, AND ANSWERS!

As always I can't say enough about how great Bell Family Dental is. Staff is always friendly and…read moreprofessional. They truly care about you as a person and not just a patient.

Dr Bell, is a sweetheart. Very gentle and patient. The big lady was nice but a little to rough.read more

I had a very pleasant first visit to Lakewood Smile Dental. As someone who moves around, I've had…read morethe 'privilege' to see 4 dentists over 10 years in Seattle, SF and New York City. This was my best experience. Very friendly/caring staff all around, thorough explanations and high tech dental equipment. Prices were reasonable as well. It may not be in the fanciest building or have a personal entertainment dental chair setup, but they checked all the boxes where it mattered. Thumbs up.

The dentist was very professional, knowledgeable, and did an excellent job. I truly appreciate the…read morequality of the treatment I received. Unfortunately, my experience with the reception staff was disappointing. They were not welcoming or friendly, and their attitude made me feel uncomfortable. Customer service is an important part of any clinic, so I hope this will improve in the future. Because of the way I was treated by the reception staff, I will not be returning to this clinic for future treatment, despite the excellent care provided by the dentist.

Another wonderful visit to this local dental practice. The…read morecleaning by Kelsey was flawless. She's not only a talented hygienist, but a kind and caring healthcare professional. During this visit I had an opportunity to meet Dr. Kerr, the owner of the business. I was impressed with him, his skills and interactions with patients. Usually I'm seen by Dr. White, another awesome dentist in the practice. He's performed several crowns and fillings on me, all done perfectly. This office radiates professionalism, teamwork, a talented staff and a genuine care and concern for patient care. Highly recommend. Well done.

I absolutely love coming to this establishment. All of the staff; hygienists, assistants and…read moredoctors are genuinely kind & welcoming. I ask them all the time where do they find you all ? Lol. They take great care of me every visit. If you want an overall Great experience & service look no further this is your sign and message to book them !

I had 2 experiences at Dr. Bate's office. Both times were root canals and they did an exceptional…read morejob. The staff and doctor are very nice. The atmosphere is very comfortable and relaxing. They have a neat machine where they make your permanent crown while you're getting treated; you don't have to get a temporary crown and come in for another appointment! I would highly recommend Dr. Bates.

Dr. Jutric took over the dental care of my elderly mother when Dr Bates retired. My mother had been…read morea long standing patient of Doctor Bates and loved the treatment she received from him and his staff. My mom was given an appointment for a dental cleaning 1/5/2023 at 11am. Dr Jutric refused service to my mother when she told him the deep cleaning was too painful at her age (90), that she only wanted a general cleaning and polishing. He told her he no long wanted her as a patient. This was a choice on his part. When I called his office and spoke to him asking him to reconsider he told me Washington state laws back his actions in refusing care to my mother. I find this very unkind and sad on Dr J.'s part.

Dr Pham and team did an excellent job on my deep cleaning. Very precise and conservative work,…read morewhile taking care of the job. I get the sense that Dr. Pham is very skilled within his field and that earns my trust. They even went out of their way to polish down some of my older fillings from another dentist that were protruded. If you are looking for a general dentist, I recommend this clinic .

Went in for check up after not going to dentist for a few years. Had to get two cavities filled and…read moreget a cleaning. It was great that they are open on Saturday's so I was able to schedule easily. Filling of cavities was quick and painless and Dr explained everything as he was doing it which relieved my anxiety. Would recommend.

I seen dozens of dentist in my life, I might be exaggerating a bit but you get the point…read more Starting with the check at the front desk going forward I felt at like I was a family member. My dental work was done with amazing care and professional expertise. The dental office is easy to find and once you get there you will find plenty of parking.

Came in for a follow up cleaning. Jay was my hygienist . She is super. Very friendly, knows what…read moreshe is doing and is so good, that I had no discomfort what so ever. I highly recommend this office. Dr Cheu, who did some repair of a chipped tooth / filling is an artist when it comes to making your teeth look good. Thanks to a great dentist and her assistants. Dr Cheu is really nice and always wants to know if you are feeling ok. Super office.

This place is a small office but do not underestimate it. Everyone at this office has a big heart…read more It can be a friendly hello or a smile! Dr Guzha is very friendly and he is very busy but you can tell he cares about his patients. This week I had my final two wisdom teeth removed! I got so much advice from others to be put to sleep! Meh! I am glad I went to Dr Guzha! He removes wisdom fast! I was so amazed. I did have a stubborn bottom one but he got it! And if I can rate this experience it is a big 10! The first visit impressed me but this week was even better. Listen going to dentist used to put me in panic mode. But Xtracare Dental lessens any anxiety that I had coming in. I brought my favorite blanket and the doctor and his assistant made me very comfortable during procedure. I felt no pain and normal pressure. I bought music to listen to . Directions were explained clearly and I had written directions in case that I forget. Medications were sent to pharmacy very fast. I am still amazed how fast this doctor extracts wisdom teeth! I highly recommend him ! I told my husband he needs to go for his wisdom teeth! And I will tell others who need dental care. Thank you Xtracare Dental!

The dentist at xtracare dentist is so kind. You feel no pain and he is also really skilled at…read morefixing and restoring teeth. Also, he offers affordable prices for low income individuals like me. Thank you so much doctor!