I was really pleased with the level and type of communication--it was super easy to book online via…read morechat and then reminders were sent electornically too. The only phone call was when the technician was on their way. The availability was great too and the job was done quickly. I'm not sure how competitive the price was but for the ease of booking and level of service, it didn't really matter to much to us!

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

Avoid Fowler Family Plumbing. We are now facing a sewer…read morerepair that will cost nearly $10,000 because work performed by Fowler Family Plumbing less than six years ago has already failed. After experiencing multiple sewer backups into our basement, we had several independent plumbers inspect the line. It was identified the failure was at the connection point installed by Fowler Family Plumbing in 2020. When we contacted the company to better understand the issue and request documentation related to the original work, they were unable to provide a work order, permit records, inspection information, or any meaningful details about what work was actually performed. Even more concerning, the documentation we received when purchasing our home three years ago does not appear to match what multiple plumbers are now seeing in the sewer line. What made this experience even more frustrating was the company's customer service. My husband attempted to contact them numerous times and received little to no response. Even when they did respond, they failed to show up on multiple occasions despite telling us they were coming. With our sewer actively backing up into our basement and no assistance from the company that performed the work, we had no choice but to seek help from other plumbers. When I finally received a response, the communication was dismissive and unprofessional. Rather than addressing the concerns raised by multiple independent plumbers, they immediately shifted blame elsewhere. They even suggested that other plumbers had been "messing with" the line simply because they performed standard sewer camera inspections to diagnose the problem. Instead of investigating why a sewer connection had failed in less than six years, Fowler Family Plumbing appeared far more interested in avoiding responsibility and shifting blame. A properly installed sewer connection should not fail after such a short period of time. The combination of questionable workmanship, missing documentation, poor communication, repeated no-shows, and a refusal to stand behind their work has left us with a significant repair bill and serious concerns about the quality of the original installation. Based on our experience, I would strongly recommend looking elsewhere for sewer and plumbing work.

My house is over 100 years old, so there are going to be plumbing issues. I called Keith Fowler to…read moreclean my bathtub drain because it was draining so slowly. He got me on his schedule right a way. I have used his company for years and have been very satisfied. Keith is prompt, professional, and reasonable in pricing. I highly recommend them.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

Service was quick and they did a great job. Everyone was very kind and helpful! We would definitely…read moreuse them again.

"I had an exceptional experience with Summer's Heating and Cooling today for my annual water heater…read moreand plumbing system inspection. Our technician, Michael Tanny, was prompt, impeccably well-dressed, and had a wonderful, friendly demeanor from the moment he arrived--he truly makes you feel like you've known him forever. Michael went above and beyond during his visit. Not only did he thoroughly check our tankless (instant-on) water heater, but he also came inside to test all the faucets and control valves. To top it off, he even went up into the attic to verify the gas water heater's exhaust vent piping--something no technician has ever done during all our years of yearly system inspections! He confirmed everything was in proper working order with no issues. Michael is a consummate professional: respectful, polite, and exceptionally thorough. I would highly recommend him and Summer's Heating and Cooling to anyone needing maintenance, reviews, or replacements for their water heater, furnace, or air conditioner."

Great service and reasonable price. Showed up on time finished same day. I had water heater (gas)…read moreand an electric anode rod installed.

Christian and Zack from Grateful Plumber were polite, courteous, professional, and efficient when…read morethey fixed my plumbing problem. I would highly recommend Grateful Plumber for your plumbing issue. I will be recommending them to my friends and family.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

I dropped the plastic part on the toilet paper role in the toilet, as it was flushing. Oh my…read moregosh!!!! Called for their help and Christopher came in to saved the day. Christopher was very knowledgeable about the plumbing job needed. He offered some advise on some other issues I was having in the home, when asked. We chatted as he worked and he was a very, very nice young man. He was well prepared and expeditious with his work. He mentioned how long he had been doing this work and it showed because his expertise was high value. I would recommend Christopher to anyone needing help with their plumbing. The overall service was excellent. I will definitely be using their service again, if needed.

I woke up to no hot water. I searched on Angi for a plumber. Kyle called me right away and had me…read moresend pictures. He got right back to me. He came to fix it within a few hours. He checked and the water heater was still under warranty so the parts didn't cost me anything. He fixed it and let me know exactly what he was doing and only charged me for the labor. I am very pleased with his work and work ethic. It's good to know of a plumber that I can count on!

My initial encounter w/RRP was Mon, 6 Jul 2026 for a free estimate on my water heater (WH). Jason…read moreLee (Owner) came personally for that consult (pleasant surprise!) along w/a H.S. Intern, Ray. I'd plan'd on repair'n the WH myself & brought parts to do that, but broke my arm in a car a$$ident before I could get DIY done. I began research'n plumbers...RRP stood out in every search. After speak'n w/Jason during our consult, I was really impressed w/his genuine approach to giving me options, including install'n the parts I already had. I chose to replace the WH...my unit was quite old & I'd repaired the same parts a few times before. The price Jason quoted me was right on point w/my research & he didn't upsell but suggested some things that would be of benefit to me. I finally pulled the trigger & had WH installed Tue, 14 July 2026...had to prepare for this big purchase & checkout competitors...‍but ya know how your gut just tell ya someth'ns rite‍ Jalen main installer, Dylan tech (picked up the new WH) & Ray (H.S. Intern) from RRP arrived & WOW they really worked in unison...getting everything out, installed & cleaned up w/in 2hrs. Jalen & Dylan speak so highly of Jason & RRP! Plz let me not forget to mention Kodi who also kept communications go'n for RRP thru text, etc. I've got HOTT Water again & a new plumbing crew that I'll be com'n back to & recommend'n again & again THANK YOU RAPID RESPONSE CREW‍‍ Semper Fidelis

Water heater stopped giving hot water last night and Rapid Response were literally rapid! Jason Lee…read moreand Jalen Coleman showed up promptly, professionally, and were informative. The work overall took a few hours but I am now enjoying hot water! I am so thankful for their expertise during this stressful time!

Requested svc and sent pictures (at their request) 10:30am fri. They acknowledged receipt noon…read morefri. As of 11am sat no response. Expected more from a co recommended by a retired plumber whom we liked and respected very much and trusted.

This is my second 5 Star Ciriello review - the other one is on Google. I have an ongoing issue with…read moremy 50+ year old kitchen drain getting clogged. I called in yesterday and Adarian came out today and got it cleared much more quickly than it usually goes. He thoroughly cleaned the floor and under the sink where he'd been working before he left. Another quality Ciriello job!