This is an excellent facility. I was amazed by the interior and decor when I stepped in on warm…read moresunny day almost a year or two ago. It looks like one of the boutique shops. There is always water, fruit juice, mints, and WiFi password available to you. The reading selection is mostly self-help materials. However, I am in love with the neutral colors of the architecture in here. I was amazed at the level of service by the staff, Angie, the phlebotomist, Julia, and certainly not but least, the person that found my life threatening problem, Dr. Jenny Kim. Angie will always greet me with a smile. Positive and bubbly, she is an effervescent character. Julia has a great disposition as a phlebotomist. Listening to my stories but also, being one of the few that can draw my blood as my veins tend to be shy and "hide." It takes a skilled phlebotomist to do that. That certainly is a reflection of her skill. She can also take your EKG with no problem. She has a docile and amicable personality. Dr. Jenny Kim has to be the most knowledgeable physician I have ever met. She is a big proponent of a healthy lifestyle with lots of water intake. As I am familiar with medical background, I appreciate the high level of medical discussion upon my medical health. I never felt once that she was condescending to me at all, but instead, treated me as one of those who understands his health the best. After all, I know my anatomical, physiological body well. She will listen to your conversations, while putting a treatment plan and diagnosis at the end. Even virtual visits feel like she ask how you are and remember your last conversation. After which, she goes straight into your medical problem. In fact, she was the one that ordered a diagnostic MRI that saved my life! I would not have been functioning in a month without that diagnosis and emergent surgical intervention. I also remembered the time Dr. Jenny checked up on a choking patient outside the office. It was cool seeing her put her medical knowledge to use before the firefighters and ambulance came 10 minutes later. All-in-all, I am sad to hear the news that she will be leaving One Medical Bella Terra but appreciate all the years she has medically assessed me. She brought my weight, cholesterol, and blood pressure down with a gentle titration that was highly effective. Most of it was just patient education but it was helpful. No sugars, fats, or processed food with lots of water intake. I will miss her!

For context, I have been a member of one medical for years... even before the Amazon buyout. I was…read moreoriginally up in San Francisco where the One Medical clinics were amazing. When I moved down here I realized it was not the same One Medical. I have been to two different offices and had virtual visits. The truth is, it is convenient to have the one medical app and communicate with someone at almost any time. I give "one medical" that. Today I had a virtual visit with Dr. Kim. She was very short and almost dismissive. The visit must have lasted 5 minutes because of how quickly she shut me down. Almost talking down to me, as if I was some sort of drug seeker. I didn't even have a chance to explain my situation. I honestly don't usually post bad reviews... you can visit my profile and see... I'm usually a 5 start kinda girl. But today, I left the visit feeling awful about myself, like I had done something wrong. I'm absolutely sure... even if she couldn't help me, there was a better way to handle the situation, so I didn't come out of it feeling so awful. As a patient, we are very vulnerable when we open up about our medical problems, especially mental health ones. I think Dr. Kim forgets that, or maybe today was just a bad day. I don't know if visits are recorded, but if they are, I hope they go through mine and break it down. I will never book a visit again with Dr. Kim. If you or your medical condition make you feel vulnerable, I'd think twice about seeing her. Choose someone else, don't risk it. And to your Dr. Kim, I'm sure you'll read this message, you'll know who I am. I hope you reflect on how our visit went and learn from it. I'm not hating on you personally, but you did make me feel awful and hate myself for even opening up and reaching for help. Please think about this next time you have patients open up to you.

I recently moved to Orange county and I was looking for a new doctor once I got sick. I went to Dr…read more Ottaka's office and was very pleased. The front desk service was great and orderly, and Dr. Ottaka was very professional throughout my sickness. I will for sure be going back if I need anything.

it's okay for her to make us wait 20 minutes to a half an hour but if we come in late more than 15…read moreminutes were a no-show very inconsiderate doctor She works for the Oceanside VA clinic here that's for she takes care of me now I'm actually put it in a request for a new doctor because she obviously doesn't care about the stress that it causes me to wait 20 minutes to a half an hour pass my appointment time even though I get here 10 minutes early

I am a physician with Chronic pain and migraines. I can go to anyone I want, but when the frequency…read moreof my migraines increased (9 in 2 weeks) I knew who to call. Dr. O'Carroll is one of the most brilliant physicians I have ever met, as well as the most observant. His ability to diagnose the underlying causes of my pain left me dumbfounded. I had seen so many other doctors who did not help, Dr. O'Carroll had insights none of the others had. He treats chronic pain, which is challenging (one of the toughest patient groups to satisfy), so take negative reviews with a HUGE grain of salt. If you need a brilliant doctor for your headaches and pain, look no further.

This office is far below average in both patient care and front office services. Would give Zero…read morestars if that was an option. There is no way to speak to a person. All the phone lines/extensions direct you to leave a voicemail message which is not returned for 24-48 hours. Sally the PA is one of the worst listeners out there. A good practitioner must listen to the patient and history/symptoms to properly diagnose the problem. So how can she determine accurately what my problem is without listening? She cannot. My experience with this office has been pretty awful. Sally the PA forgot to call in my NEW prescription to treat seizures when I saw her for having 50+ seizures/day. So after leaving 4 messages on 2 medical assistant/secretary's voicemails and pleading with 2 people from their answering service while the whole office was out on lunch for 2 hours (all the while I am having seizures) I ended up having to go back to the office and pick up the written prescription. From this experience, I can only conclude the whole office doesn't consider a patient's agonizing and dire medical situation very important. Bye bye.. Hope you get better but I won't be there to see it.

I have been a member since ~2016 when I lived in the East Coast. When I moved to Orange County I…read morestruggled to find primary care that was as efficient, had on time appointments, etc. So, as soon as they opened offices here, I signed up! OneMedical is amazing. The combination of great use of technology (app, telemedicine, easy access to records) and their amazing doctors, nurses and staff make it a great place to get healthcare. You can easily contact your doctor, refill a prescription, check your medical records and even talk to your doctor using the app without leaving your home. I just hope that the recent acquisition by Amazon doesn't impact their service negatively.

Dr Bashir is awesome! Parking surprisingly easy, upscale clinic, friendly staff. Same day…read moreavailability was great. My go to clinic for urgent needs.

Dr. Stosel is a wonderful doctor. She is kind, caring and…read morevery thorough. She always takes time to really listen and thoroughly attends to any and all concerns. I feel that my health is improved greatly under her care. She gives you reasonable and attainable goals and, also also encourages you to strive for better health. Her standard of care is very high. The office staff is also very caring and considerate. If you need an endocrinologist, she is the best!

Dr. Stosel herself is knowledgeable and thorough, but the office is extremely poorly run. Do not…read moreexpect timely answers or follow-up. The staff is a major issue; they rarely answer the phone, fail to return messages, and frequently fail to send lab orders or prescriptions as promised. Pre-authorizations are delayed or refused, and staff can be rude and unhelpful.

Best doctors ever!! great staff and very caring ! they are…read morenot in it just for the money , the doctors truly care for their patience and i feel they are God fearing people !! strongly recoen

Dr Nassir is amazing. He radiates a calm and cool atmosphere. And his prices are very fair. Would…read moreabsolutely recommend.

How is it possible to be late for EVERY APPOINTMENT ALLWAYS? He is ALLWAYS running late! Every…read moreappointment is at least a 2 hour delay past the original appointment time. He needs to figure out how to schedule his patients more efficiently. I hate going to his office because he is never in the office at the time he makes appointments. Qe end up waiting for 30 minutes then the receptionist informs us that "he's going to be a little late because he had an emergency ". Once in a while wouldn't be bad but this happens WVERY TIME! If you value your time, do yourself a favor and look for another surgeon. Maybe a surgeon that values your time.

Hi fritz..... old friend here.... it's been a long long time. I admire your devotion to medicine…read more... - Jewel

I've been seeing Dr. Clark since I was 12! He's just as good at preventative maintenance as he is…read morewith specific issues. I've been seeing an Internist for over a year now for a specific issue and have been able to manage with medication... but I went back to Dr. Clark to try another approach and I can't even tell you the relief I've felt and I've regained my strength for the first time in over a year! I'd recommend him to anyone and he accepts most HMOs which is great.