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Hilton Garden Inn Surprise Phoenix

4.1 (41 reviews)
ModerateHotels
Open Open 24 hours

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Fitness Center (December 2024)
Shelby S.

Stayed here over the recent Christmas holiday and it was great! The hotel seems new. Our room was super comfy and clean. I found their fitness center to be just right for a hotel gym. The staff were all very friendly. They have electric car chargers, though you only get 1 hour of charging for free. Each hour after costs $5. No breakfast included but they have a restaurant in the hotel and a little grab and go market.

Cute room
Stacey P.

I stayed the night here and was perfectly content. There was easy parking in a well lit lot. The hotel is not near anything walkable, but that was fine since I was visiting friends and was in the area for that purpose. Since there was nothing really around it made for a very quiet night, which I appreciated. My room had no view to speak of, which wasn't a big deal. The room was quiet and cozy. I slept well. Everything is newer and very functional. Like all the Hilton Garden Inns I've stayed at in the past its great for a short visit. My interactions with the staff was very limited. My check-in was transactional and professional. Their little lounge was closed to the public because of a private event. They appeared to offer a breakfast but I opted to skip it. Check-out was very simple too!

Caprese Salad

Excellent service! A very refreshing caprese salad/kebab to start off as an appetizer followed up with wings and fries.

Kristin R.

I can't say enough good things about this hotel! It's very clean, comfortable stay. Everybody was super nice and always said hi to us when walking by the front desk. We appreciated the modified breakfast available in the lobby and the coffee in the room. Everything was really clean, they restocked the coffee and towels and soaps daily, and required everyone to have facemasks. A very safe stay and would absolutely sleep in that comfortable bed again!

Jennifer K.

We have had such an enjoyable stay here. The rooms are so nice. Our continental / hot breakfast was great. Everybody is so friendly and nice who work here. This has been a complete pleasure from start to finish. We are moving to Arizona soon and enjoyed this escrow-filled vacation to figure out our house details and stay in Surprise. Surprise is a great city as well and this hotel in particular really made our stay perfect. A+

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2 years ago

Spa is out of service. Should be a discount of of the room rate. Other wise its a typical HGI

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Ask the Community - Hilton Garden Inn Surprise Phoenix

Review Highlights - Hilton Garden Inn Surprise Phoenix

The best thing about this hotel is an employee named Sean.

Mentioned in 3 reviews

Read more highlights

Windmill Suites Surprise, Ascend Hotel Collection - Lobby

Windmill Suites Surprise, Ascend Hotel Collection

(88 reviews)

$$

In town for a quick stay and this was close the person we were visiting. Located next to a few fast…read morefood and sit down restaurants, but not very walkable area otherwise because it is near a busy road. This would be a great option for someone staying with a few people or for an extended stay because of the extra sitting space and in room fridge. There are even 2 TVs. Jack and Jill entrance to the bathroom and a large sliding door to separate the bedroom from the living space. Front desk experience was odd because we told them we didn't have a car, then they kept explaining the parking situation. There were cookies at the front desk that looked like they might be for guests checking in, but we weren't offered one. We weren't told about breakfast either so we looked online and they have a hot continental breakfast. And they have ice water and hot coffee and tea available in the lobby around the clock. It looked like they have a pretty courtyard by the pool. This is definitely an option we we revisit given it was close to where we wanted to be and it was a nice, clean room.

Friends, We have…read moreutilized the Windmill Suites on multiple occasions in the past. The Windmill Suites has a very large and spacious conference room that holds up to 140 people. The team at Windmill Suites is highly helpful and accommodating. They setup all the tables and chairs for you, and allow you to come in early to set up and decorate. They allow for event catering and music. They also extend the patio space as part of your event space rental. I highly recommend the Windmill Suites. Grade: A+

Best Western - Smart tv

Best Western

(33 reviews)

$$

A couple of disclosures: We stayed here paying the freight with our BW Rewards Points, and our $25…read moreearly check-in (12:30 pm) fee was waived. We were here for one night for a family event, so our hotel usage was limited. Our two-queen bed room was spotless, and the bed/pillows were very comfortable. TV Cable/Wifi were satisfactory (about 45 Channels, Wifi was strong). Passenger and Freight trains ran nearby, but we didn't notice them until we were outside. The Complimentary Breakfast was good with extra points for opening 10 minutes before the 6:30 opening time, and the Red Velvet Waffle option (in addition to Original). For food, this BW's options are a nice selection of snacks and soft drinks purchased on the honor system. They can because there are cameras throughout the hotel. There is a Carl's Jr, essentially in their parking lot, and quite a few Fast Food and Fast Casual restaurants within 5 minutes driving. If we had paid for the room, the rate would have been $139. I'd consider this rate a very good value for the area.

First off this is called Best Western Plus not Comfort Inn so I hope they change that confusion but…read morethe guy at the counter was super friendly and nice, the beds are pretty comfy, the Suite was nice and roomy with its own balcony for fresh air and the room was actually clean! Now for the sucky part, there's a train that goes by honking it's horn at 2am and the windows aren't soundproof, I'm a very light sleeper and hear everything so it sucks for me. Also when we were getting ready to leave, asked for towels and didn't get them until 1130am and the lady was super rude and told us it's time to check out already. Never have I ever been rushed out of a hotel in my life by someone so mean and not caring

Hilton Garden Inn Surprise Phoenix - hotels - Updated May 2026

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