Dr. Incandela treated our basically noncompliant Cockatiel "Ulrick" for a tumor on one wing. He…read morewas straight forward about the potential outcome removing the tumor and then proceeded to provide very effective surgery/cheerful and rehab/behavioral intervention. As a veterinarian he's a real deal and I recommend him highly. He may have helped to changed Ulricks "stars" :) (a Knights Tale ref)

I bring my dog Colston (a senior pupper) he is papillon poodle mixed :) anyways they always treat…read morehim with such gentle care and all the staff there is amazing! Colston has a lot of ailments he is mostly blind and deaf and doesn't have all his teeth and he is nervous pooper but they never make a big deal of the special care he needs and they get the job done very professionally and with care and respect for my animal! I also bring my guinea pigs here for nail trimmings :) Ps I usually see doctor Joe I believe his name is

This is the absolute best veterinary clinic I've ever been to. Dr Wayne is wonderful, knowledgeable…read moreand kind, and he and the staff treat my boy like their own. I know these vet clinics are busy, but these guys never let that get in the way of giving me and my kitty the attention we need. I'm always left feeling calm after my visits and calls, even through a very traumatic experience. I cannot recommend Northshore Animal Hospital more.

we love bringing our dogs to Northshore animal hospital . They're always so sweet, caring about…read moreeverything Our dogs need. The staff are there to help in all ways!

So we took our dog to Three Rivers Animal Hospital to get fixed this morning. Around noon they…read morecall and tell us that they noticed a scar on our dog (stray dog) when they were shaving her! But they decided to go ahead with the surgery anyway to check and see if she's been fixed! Well she had been fixed! So now $350 later we can verify that! That's some bullshit right there! No phone call before hand. Nothing!! Vet said well there was no way to tell if she's been fixed or not! Blood test!? Ultrasound!? Natures cycle (if she bleeds she's not fixed)!? Vet also said the scar isn't where she'd normally put it. Smfh!!! Nope. Just pay your money and you can get your dog! Yea were done with that Vet! What a shame!

I have been trying to find a new dog groomer for four years now and I have to drive 35 minutes the…read moregroomer does a great job and the boarding is on point you feel your baby is in good hands .

Our beautiful boy (Charlie!) had an emergency on the 2nd. We rushed him to Medvet (who is…read morewonderful!) but it turned out he was very very blocked and the catheter ended up breaking in him as a result (NOT medvet's fault! They are amazing.) Medvet and my normal vet were both unable to do his PU surgery, which prompted me to discover Northlake. We arrived and right away were impressed with how clean and comfortable the vets office was. The receptionists/techs were extremely kind and we were seen pretty quickly by Dr. Leonard. He examined Charlie to ensure we didn't need surgery, unfortunately we did. He was honest with me, didn't sugar coat things but was kind about it. He told me there was a chance, because of the catheter being broken, that surgery would fail. After he spoke with several other vets to discuss what would be best for Charlie, we decided on the PU surgery. Of course I was a nervous wreck during this time and the techs were AMAZING through out it all, they came out to inform me several times through out the surgery how it was going, kept me comforted and assured (Specifically a tech named Lauren, I believe. She was AMAZING and kept us so comforted) I found out Dr. Leonard also had another doctor working with him, Dr. Linn. Surgery was a success! However because of everything, Dr. Leonard wanted to keep the cath in him for 10 days to ensure proper healing - This is the first time I've EVER been away from Charlie and I was a MESS over this, but the AMAZING staff at Northlake were SO sweet and so patient with me calling a bunch of times to check on my boy. Doctors like Doctor Floyd, Holt, Abbey and Vinterella were also doctors who helped to take care of him during his stay and were always so on point about making sure I got daily updates whenever they were the ones working with him. The patience, kindness and compassion we were shown through out this whole ordeal made what was a terrifying experience so much easier and I can't begin to thank the entire staff at Northlake enough. A simple "thank you" hardly seems like enough. The women who answered the phone (Ashley, Ashley, Shannon and Emily - I believe those were all their names!) were always so kind and patient with me, I wanted to make a mention of them and how great they were. NEVER once did any of them make me feel like I was calling too much or annoying them. You guys were AMAZING. Charlie is now home, and we're watching him closely to ensure that he continues to heal properly, but without Northlake I don't know what I would have done. I wanted to come on here and make sure I left a glowing review, because I cannot recommend them enough. They're an office full of amazing, kind, and determined individuals. I believe with every fiber of my being that Charlie got the best care from this office. I also appreciated how accommodating and patient they were with letting me visit Charlie!! Thank you, Northlake!

they forgot to give my dog her heartworm prevention shot. yet I requested it and paid for it. When…read moreI found out I was furious. they tried to make it right by giving her a free shot. Then they kept sending me text and emails telling me that I was late the next year on the annual visit. I told them that due to their mistakes the prior year, I was waiting to get all shots back on the same schedule. my dog is on a prescription diet and they refused to approve an order of dog food from Chewy online stating that my dog was not current on vaccines. My dog is a small mixed 15 year old who is down to 9 lbs from being almost 20 lbs a few years back. I called and gave them a piece of my mind for the treatment received. Well, I received a letter in the mail stating that they were terminating our relationship and would no longer treat my dog. They said the matter was not life or death. I beg to differ. A 15 year old, 9 lb dog being deprived her food is a life or death situation. And now they keep bombarding me with mail, email and texts to bring my dog in. What is wrong with these people? We have moved on to another vet who switched her food and is putting weight back on her. Do not trust this vet clinic. They are horrible.

I just wanted to share how truly awesome Riverside Vet is. My kids and I had scheduled our first…read moreappointment there for our dog. Sadly, our sweet girl passed away the night before the appointment, and I had to call to cancel. We received a handwritten condolence card in the mail signed by the staff. That simple, thoughtful gesture meant more than they probably realize; it was so heartfelt and kind. When we're ready to welcome another dog into our lives, Riverside Vet will absolutely be our vet. Compassion like that speaks volumes.

Dr Amy is WONDERFUL! The front desk staff is beyond rude and has been consistently since we started…read moreusing this clinic. I have boarded my dogs on numerous occasions and they have been covered in feces upon pick up and smell like their areas were never cleaned nor were they even interacted with. I stopped using them for boarding and now done with them for vetting.

I can not say enough about the wonderful care Dr. Randy and Dr. Jody and the entire staff gave our…read morebeagle boy, Lucas. When we first got Lucas he was about 6 years old, a resident at Tangi Humane Society and being treated by them for heart worms. We adopted Lucas and had him for 7 1/2 years. Recently he came down with chronic renal disease and we had to let him go over the Rainbow Bridge. The doctors and whole staff took very good care of him as we tried different treatments but to no avail. I highly recommend them as they are so caring about your pet. I can never thank them enough for the wonderful care they gave Lucas throughout his lifetime.

Awesome staff with a beautiful country location close to home…read more They were wonderful in treating my injured Scottish Terrier puppy. I could only find Bravecto and would have to add Ivermectin but I see they sell the Trifexis which I will return there to buy some

Shortly after moving to the area, we brought our dog in for shallow and rapid breathing and lack of…read moreappetite. I was specific in my concern for abdominal fluid when I booked the appointment. They sent my pup and husband home with only a physical exam. Said he missed us when we went on vacation. I could tell his belly was distended. Ended up going back to our vet in Baton Rouge who then referred us back to MedVet for ultrasound suspecting heart failure or cancer. He was diagnosed in heart failure at MedVet and responded very positively to meds for 5 months. Reminder to listen. Your clients live with their pets every day. They know when something is not right.

I mimic the same experience as Tracey M.. After spending well over $1K in just follow up vet visits…read morefor the same exact problems with no final treatment. The staff and this vet are very unprofessional, uncaring, and very RUDE!! They quote you a price and then charge double. No follow-up aftercare appointment is included in the price, but they don't tell you that. You will find out when you go for the follow-up appointment, and you're charged yet again for something that should be included.. Just look at the other 1stars and you will see my exact experience

After a bad experience at another clinic in Covington I decided to bring our dog to Folsom Vet…read moreClinic. The staff was so nice and comforting and heard my entire side of the story before evaluating the dog. When they evaluated our dog they did so with care, compassion, and were very professional. Even gave him a shot with no reaction after the other clinic wanted to sedate him to give him an injection. My experience here was very good and we will be back.

I have 2 big dogs for a return visit for heartworm and rabies. Called that day and said I would…read moreneed help as I am disabled. Appointment was at 3:30, p.m.. Called again at 4:00 to see what the holdup was. Was told they had to clean a room and would bring me right in. After the room was being cleaned for 15 minutes, we left. Hate being lied to. Will take our business elsewhere.