We have officially been three times now, and I feel like it's enough to be able to write about my experience.
So day one: the interview. So much fun! They are very good at communicating you through the whole process, and for every loving dog parent, they take them from you like the first day of school and say "they'll have a blast! Watch for them on camera!" And if you are anything like my friends and me... you will stalk them on camera all day. I suggest you do the interview on an off day if you work, because the cameras are addicting! Everyone in my family downloaded the app to be able to watch them. She stayed beyond the required three hours because, well, she was genuinely having a blast. I went to pick her up without announcing myself first, and they brought her right out all nice and dry (mine loves the splash pad) and smelling heavenly!!! I have no idea what they use, but it lasts for DAYS and smells amazing. They sent me pictures of her experience, which was above and beyond of them. Tootsie successfully passed her first day and was a Happy Camper, certificate and all.
Day two: I referred a friend, so naturally I sent her in for a half day of play so we could stalk both of them at the same time on the cameras. Once again, she had a blast!
Day three: we boarded her! The big board! We made our reservation using the app, very easy, BUT, you cannot choose whether you want a standard or a suite. (Obviously, the camera and the app are my thing, so I wanted a suite). I called the moment I got my reservation confirmation email to make sure she was down for a suite. About a week later, we go to drop her off and minor blip: she's assigned to a standard. No big deal! They moved her right over to a suite, so all was resolved. ALSO! Huge deal, she was losing it to go inside and trying to push the swing door open to get in! She got to play all day, take naps in between, and once again, have a blast. They let you bring whatever makes your dog most comfortable, but supplied those little cool dog cot things that are raised? I packed a bed, chew toy, stuffed toy, and our bathrobe (so she could smell a family member). The best part of this all was Sunday which is more so a "down day". You see a little movement in the suites, but at one point, you see the lights out and your baby passed our from the previous days fun. They were beyond accommodating for pickup, so thank you Melissa and Stephanie!
Bottom line: awesome. Download the app, watch your dog be happy, maybe when boarding and seeking a suite, put it in an email and then check one more time a day or so before just to confirm. My pup loves it, and who wouldn't love a place that plays soothing dog music during nap time? The dog people get it. Will definitely be sending her here more.
Tootsie thanks you Camp Bow WOW!!! read more