Booked for a scalp, neck massage due to my migraines. I asked specifically when I booked if they do…read morescalp and neck massages due to my migraines. They said yes, so I booked. Firstly, the massage therapist wore gloves, which was odd, and didn't feel too nice. Secondly, she didn't focus on my head and neck as asked. She mainly did my upper back, and worked out knots in between my shoulder blades, which was painful. I know it's tense, it always will be from my job... when I want a Swedish, please stop trying to do a deep tissue. It hurts and it leave feeling angry because I wanted to relax, not feel pain. She also hardly did my scalp and neck at all, and that was the ONE place she didn't apply pressure. I'll continue my search for somewhere else.

I scheduled a couples massage and salt cave session for my husband and I. My 60 minute massage with…read moreCaley was amazing!!! It was the perfect amount of pressure and she adjusted based on my requests. The salt cave experiment after was equally amazing! All of my allergy symptoms seemed to melt away. I highly recommend Crystal's Healing Hands and have already booked more appointments!

Grace gave one of the best massages I've ever had. Highly recommend. Will be back anytime I'm in…read moretown. Thank you!

The session went so well.. I took my daughter there for her Birthday we were supposed to get them…read moretogether but the other person was not there.. but overall it was worth the drive from Radford.

THANK YOU again, Kate, for helping me today. It feels so good to feel so good, and you have never…read morefailed me!!

I've been having weekly massages with Kate for 6 weeks or so now, and I cannot recommend her…read moreenough. Massage is critical for my health, as I've got a disabling chronic illness that keeps me quite sedentary (and with a hyper-sensitive nervous system and low pain tolerance). I've had monthly massage as part of physical therapy, for years- but since March 2020 I hadn't had a single one. So I was in pretty bad shape when I first went to Kate. And by the end of my 60-minute session, my chronic pain was so far reduced by her skill, I almost wept with relief. She's not the cheapest massage therapist I've ever had- but she's by far the best, and worth every penny. Even days when I'm not in pain, I can feel the difference after her massage. And she varies her technique and focus based on how I'm feeling as well as her own expertise. Every massage with her has made a noticeable difference in my body, for the better. She's also very personable and calm, doesn't try to chat at me during the massage, and has created a calming, welcoming environment with her studio (from the electric fireplace to the music, to the warming massage table, the cleanliness of the space, the plants and crystals, etc.) Her cupping machine is interesting, and her massage lotion is great for my dry, sensitive skin. She's a very positive, kind person (as well as being observant) and clearly is continuing to develop her considerable skill. I'm so grateful she's practicing in Roanoke, and will continue to get regular massage from her for as long as she's here.

I paid $125 for a 60-minute full body massage and unfortunately did not receive the service I…read morebooked. I arrived 10 minutes late, but I called ahead before my appointment to let them know I was on the way. Once I arrived, I was still required to complete intake forms and was asked multiple times what areas I wanted worked on. I clearly stated I still a full body massage, but excluding only my head and glutes. Between filling out forms, getting undressed, and technical issues with the table, additional time was taken before the massage even began. However, none of this was communicated to me as time that would reduce my session. When the massage started, only my neck, shoulders, and back were worked on. The session ended shortly after, and I did not receive anywhere near a full body massage. I was confused and disappointed. When I brought this up, I was told it should have been a full body but then the receptionist switched up and stated it was because I was late. While I understand that arriving late can affect timing, I was never informed that my service would be shortened, nor was I given the option to adjust expectations or reschedule. It is misleading to ask a client what areas they want worked on--multiple times--if there is not enough time to perform the requested service. Additionally, I was told conflicting information about how late I was, and it was made clear that the next appointment was prioritized over completing the service I paid for. I have visited before and never experienced this issue, even when time was needed for forms and changing. This experience felt like poor communication and disappointing customer service. I paid for a 60-minute full body massage and did not receive what I paid for. I will not be returning and would not recommend this experience to others.

Apparently they can't seem to keep the therapist that are actually good. The front desk manager has…read morea puss on her face most of the time and isn't very welcoming. Their memberships are a joke and a rip off! There's other places in town to get a good massage

Aaron is a fantastic therpist, and a master of biomechanics, sports medicine, and Thai massage…read more Highly recommended.

Christina's Thai massage method seems so intuitive, specific to my needs, gentle and positive. Her…read moreenergy is calm and kind. I had the 90-minute massage. It was pleasant and freeing to remain clothed in my comfiest yoga pants & T-shirt, so that she could gently stretch and pull my limbs. She used her body to stretch, knead, compress, and lengthen mine. She used unique compression methods to ease my chronically tight quads and lower back. I was able to trust the process and focus my attention on relaxing. I felt like I received the benefits of yoga, done for me! What a treat! Highly recommend! I cannot wait to go again.

very professional and outstanding massage! I would highly recommend. staff is very friendlyread more

Very caring and strong massage therapist. I didn't get her name and I actually got two of them to…read moremassage me at once. They were very kind and made sure I was veeling comfortable. I was happy when I left and gave them a 70% tip.

Arranged a couples massage while visiting from out of town. Elizabeth was great to work with and…read morearrange a time with a 2nd therapist (April?). I had a deep tissue and my wife a relaxation massage. Both were FANTASTIC. I've had massages all over the world and Elizabeth was one of the best deep tissue/muscle massages I have had. Highly recommended and will be in touch when we are in town again.

April was amazing! I found my Zen. I definitely recommend this place. I will surely be back.read more

Peaceful, professional and oh so relaxing and rejuvenating. I can't wait to book my next visit…read more .

AMAZING massage! I love all the modalities they have to help enhance your massage. Alek was…read moreabsolutely phenomenal and if I weren't in town for only one more week I would come back over and over again!!