Great hotel stay! We…read morewere promptly assigned a room. They had fruit water and cookies at check in. Other than the carpets being stained are room was very clean and well maintained. The room was a good size. It had a nice little food book with a mini fridge, microwave and cabinet to store food. The pool area was nice with a warm pool and large hot tub. They also had an exercise area that was in good working order. Lots of parking. The breakfast selection was also really nice. Lots of variety and options!

Cassie at the front desk was so sweet and helpful. We were exhausted and she checked us in so…read morequickly. The rooms were nice and clean. And breakfast was better than it was at the other two hotels that we've stayed at in the last week. Will definitely stay here again.

The room was great. I did not stay very long. My only confusion is literally no one at the front…read moredesk acknowledged that I was there. I walked past the front desk a few times and I may have been invisible, because nobody says hello or welcome or goodbye or anything.

Update: I stayed here again. This time no problems. Room clean. Staff very friendly and helpful…read more The pool is still closed until end of May 2025 for maintenance.. Easy access off I-70. Don't bring large vehicles up to the hotel - park across the street in the shopping center lot.

Staff was very friendly, and the nightly rate was fairly cheap. The room however, smelt musty like…read moremildew very strongly as soon as we entered the room. We were located on the first floor about halfway down the hallway from the lobby. The walls are paper thin so you can hear everything in the next rooms. Our neighbors were up at 4:30 being very loud and in the hallway several times slamming their room door each time so we were not able to get much rest due to no sound barrier. The beds were comfy but I don't believe they wash all the bedding between guests. My bed had a large brown stain on the mattress protector you could see on the side of the bed when you pulled back the covers, and my pillows all had leftover hair from someone else. The brown cover on the bed also had something dirty on it. I was surprised they offer breakfast with the stay since the nightly rate is very fair priced. Breakfast was pretty good.

HANDICAPED??? Look elsewhere…read more Description on web ... Free WiFi, free continental breakfast, roll-in shower, shower grab bars, adjustable hand-held shower wand, portable shower seat, raised toilet seat with grab bars, bedroom is wheelchair accessible, closet rods at wheelchair height, mini-refrigerator, microwave, air conditioning, coffee/tea maker, hair dryer, HDTV, bathroom amenities, alarm clock, desk, iron, ironing board. What they didn't mention. At end of long hallway on second floor. OK there is an elevator but parking is a long walk to the elevator, then a long walk to the room. Roll--in shower NOT ROOM 231. Who was the mental miget who designed these rooms? This as my first time staying at this location. It will also be my last,

Had a great stay here while attending a seminar at the Convention Center. I was greeted with a…read moreHappy Birthday at check in. Shawna, the front desk manager, presented me with a little birthday basket. It was filled with ice tea, candy bar, cookie and chips. It was really special! I never received a birthday basket at a hotel before. They were friendly! The place was clean. The morning breakfast was decent. Coffee was good. The only thing is they need better signage along the road, to help identify the street you have to turn down. I would definitely come back when I'm in the area.

We were driving to Aurora, Colorado from Herndon, VA and this would be the first of many nights…read more Having a place that with consistent excellence was important at the end of 7 to 12 hour drivings. We arrived much later then expected, exhausted and couldn't have asked for a better place... Excellent inn, quiet, clean, nice breakfast and the staff on duty Laikin was great to us. Will certainly rebook if going through again.

This hotel was so disgusting. The hallway near the elevator was filthy. The carpet in the room was…read morestained. The room smelled of urine. It's a pet-friendly hotel so the room probably had animals staying there and it wasn't cleaned. The bed was sloppily made. We asked for a different room. They claimed not to have any. We left and went to another hotel. I have stayed at other Comfort Inns and they were fine. Avoid this one at all costs.

We were visiting Muskingum University and chose to stay in nearby Cambridge. Check in was easy. I…read moream a Choice member and had prepaid my stay so I just had to sign in. The front desk clerk was very friendly and there were Otis Spunkmeyer cookies available. Our room was on the 2nd floor. The hotel seemed a little old, but it was clean and functional. After dinner at the Cracker Barrel next door, we went down to the pool. I enjoyed the hot tub. There were a couple of jets that did not seem to be working, but since no one else was around I was able to sit by the working jets. The pool area was very clean. The beds were comfortable. The pillows are on the soft side, but they give you 4 or 5 per bed. The TV and other room amenities were fine. Breakfast was the most varied I have ever seen. The juice dispenser had cranberry, apple, and orange. There were oatmeal packets and a toppings bar. The bread station had both wheat and white bread, bagels, english muffins and biscuits, as well as sweet muffins and cinnamon rolls. The hot station had country gravy, bacon, Canadian bacon, sausage links, and sausage patties, eggs both scrambled and fried as well as home fries. There was also a waffle station. In the fridge were hard boiled eggs, cream cheese, butter, and two brands of yogurt. There was also whole fruit. All the staff we encountered were very friendly and welcoming. We would stay there again.

Absolutely despicable! All of the new modifications in the…read moreroom have fallen apart, the room was dirty. It's musty and smells like smoke and mold. The toilet paper holder fell off the door lock safety bar fell off. The towel holder fell off. The elevators are out of service. The front desk was not able to check us in until an hour after our check in time avoid at all cost

The new renovation in the lodge rooms. Very nice. Only negative is the customer service in the bar…read morevery bad.

This has been a positive experience here in Zanesville, OH…read more The staff is friendly and helpful. They have made my visit for the pottery show very pleasant. I am looking forward to coming back next year.

It is one of those odd things that you can have an experience earlier in the course of a week long…read moreroad trip that makes you appreciate the little things somewhere else along the way. That is definetley the case with this location of IHG properties. This chain is consistenly solid over the years so I wasn't expecting anything less than what we had. They in the midst of a renovation, but around a bit of dust here, anda paint splash there, it was still clean (much cleaner than a previous place in Wilmington). The staffer that checked us in was pleasant and efficient. Our beds were comfortable, lots of pillows. We had a little problem with the shower the first night (operator error, or rather we didn't know the trick for a janky tub/shower valve). We called and they sent someone within about 5 minutes. [It was one of the maids that had experience with our room, a sweet soul, very pleasant...I do have to ask though, how many tattoos are too many tattoos]. The breakfast was pretty well put out, two hot protiens each day, eggs, potato options, oatmeal, cereal, pancake machine, etc. Even the most finicky kid would not walk away hungry unless they wanted to, for whatever reason it is that finicky kids do things. The hot tub worked, good temperature, pool was nice, neither had too much chlorine. While you didn't have to walk through the lobby (like some hotels- why designers, why?) there was a giant window from the front lobby/breakfast area to the pool area. My wife was a bit off put by that. I guess you would feel a bit like a fish in the aquarium if someone was there looking in. Definiteley a good stay, nothing is cheap anymore, so $346 for two nights in a non capitol city in Ohio might feel steep, but hey that's what the market will bear, so all good that's good. We would come back if in the area.

This is a beautiful hotel with awesome staff! They were super kind and helpful at check in, moving…read moreme from a single to a double with no headache. My room was very spacious, clean and comfortable with a super comfy bed that was fresh and clean. The shower was large and clean and loaded with quality Dove soaps and plenty of fresh towels. Walmart right across the street and tons of fast food. Great fitness center with dumbbells, bike and treadmill. The free breakfast has tons of options and was fresh and warm. Loved my stay here and will definitely be back!

We changed our plans and booked this hotel the last minute. The staff were very friendly. The…read moreroom was immaculate. The breakfast was more than adequate. The bed was warm and snuggly. Best hotel I've stayed at in ages. Would definitely recommend and stay at again. Every room including the hallways were CLEAN!

We booked a room here in a pinch when our construction job was delayed. From our first interaction…read morewith the incredibly accommodating concierge - I think his name is Mike he had a ponytail - to our room we knew we were getting a better experience than we had expected Then we went to the pool. Wow, what a facility! Indoor hot tub, outdoor hot tub, indoor/outdoor pool, men's steam room, women's steam room, rain forest simulation chamber, kids play fountain/kinetic sculpture. The shallow end of the pool has a curtain of water that falls from the ceiling and various fountains/massage jets. For two guys on a multiweek construction project out of town, the aquatic center at Hampton Inn Wheeling was the best surprise either of us can remember lately. HIW had more to offer though. There was a shuttle service that took us to supper, brought us back when we called (and they showed up in about 7 minutes) later, we took the shuttle to the casino We both somehow beat the house for some decent loot. And we taken back to the hotel by the shuttle at two am Both drivers were exceptionally gracious and polite. This unassuming looking hotel hides spectacular accommodations and flawless hospitality. My name is Thieme Hall and I approve this review.

When I checked in, the guy asked me if I had ever been there before. I responded, "not to this…read morelocation". He said, "oh! Well, welcome to the best one". Lmao. Apparently it actually is because there was a poster near the elevators that indicated that Hampton inn was voted the best in the world. It also won like a best hotel in West Virginia award also. Who knew? Right off the highway, restaurants literally basically just off the edge of the property including, and I would like to highlight, TACO BELL. Room was decently sized, about average. Beds were comfortable. TV was smaller than I have expected recently and I don't recall them having the option of connecting Netflix or any other streaming services which is nice, relying on what is on cable at that particular moment is a drag and I don't know how we did it for so long. Towels were plentiful. Shower was nice. Multiple mirrors arranged in just a way that your partner can watch you on the toilet from the bed if you leave the door open, as we discovered. I'll spare you the photos that were taken. Not a bad choice.

Jen at the front desk was such a great help with my stay, great hotel, quiet, clean, and the whole…read morestaff were helpful and nice!!!! Great job guys!!!!

I've stayed here several times with my poodle, Miss Teddi. From the time you enter from the time…read moreyou leave, every staff members makes you feel welcome! From the parking lot to the rooms, everything is exceptionally clean. The beds are comfy w/ extra pillows. There are extra towels & full sized shampoo, conditioner, & body/hand wash mounted in the shower. The bathtub has a stopper that actually works! The breakfast buffet is top notch offering many selections including 2 hot choices such as scrambled eggs or sausage links & sausage gravy with biscuits. There's even mini Eggo pancakes & Belgian waffles, yogurt, cold or hot cereal. Also, bagels, choices of bread, muffins or pastries. There's 2 choices of juice & milk, coffee or tea. There is always coffee available in the lobby. There is always a staff member available at the front desk. This is the cleanest hotel I have ever stayed in. It is professionally maintained with everything in working order, e.g. the ice machines & AC/heaters, fridge, & microwave in the rooms have always worked perfectly. I travel here to visit a friend & will sometimes just stay an extra night to unwind because it is so comfortable & pleasant here. There are also very nice areas to walk your dog! There's a little picnic area with a propane BBQ grill too! I just noticed this as I was leaving on my last visit. I know I'm writing a book here but I have to mention the staff, they are the most professional, hard working, friendly, & nice hotel employees I have ever had the pleasure of meeting. From the front desk to house keeping, they are ALL EXCEPTIONAL! Thank you for genuinely caring about your guests!