Absolutely horrible company to work with. Staff is extremely unprofessional and unwilling to assist…read moreyou. When they do "try" they are rude and insulting. AVOID!

We had an excellent driver and aide that were replaced with people that should not be working with…read morechildren. My son was constantly coming home upset that the driver and aide were talking about guns. If children were having these conversations they would be suspended from school. Then the driver and aide started insisting they search my son before he boards the bus to make sure he wasn't brining his drum home. The problem wasn't the drum it was the size of the bag. If his drum fit into his small medical bag he would be allowed to transport it and yet he had to show his medical bag. This same driver forces my son to sit alone and against the window "because he is a type one diabetic". She has mocked residents of Cherry Hill and engaged in numerous unprofessional conversations in front of young children. The day time aide called special needs children "simple" and said to another "there is something wrong with you". The list goes on. The morning aide was removed pending an investigation but the afternoon driver and aide remain on the bus. Despite transcripts of these inappropriate comments being provided, Hillman has done nothing to protect the children on this bus and I have been reporting concerns for 3 months now.

Patco was once the gem of American public transit, I'm not sure what happened but between shutting…read moredown the tunnel connection with the Broad Street line and seemingly no cleaning at all anymore of 12th 13th, even as a city resident and huge advocate and user of public transit, I find it hard to recommend anymore.

The meager 13 Station System runs well and frequently in the very few places it goes. If you happen…read moreto live near Berlin, Voorhees, Haddonfield, Collingswood, or Camden, great. If you can easily get to Camden otherwise great. Unfortunately, some of PATCO's Philly exits double as homeless shelters. You literally trip over the poor people sleeping on the floor exiting at 10th or 15th and Locust. DRPA (which runs PATCO) and the City have some lame arrangement where the City, not DRPA isn't responsible for foyers and exits once you leave the turnstiles. Which is to say, these are completely neglected by the City and are a public health hazard. The whole of the DRPA is set up to limit accountability because no one in charge other than the governors of either NJ and PA are elected. This has historically led to major problems of systemic neglect. Recently, however, the trains and tracks were renovated and an abandoned Center City station in Old City is being completely rebuilt. The system has no direct connection to either SEPTA Regional Rail or the National Transportation Grid, nor does it plan to.

Super easy to schedule, friendly dispatcher. My 21 year old daughter was safely and comfortably…read moretransported from Philly to JFK. I appreciated the peace of mind. Will use them again.

Really have had great service, and especially like Harold and John driving my wife and I to PHL…read morefrom Southern NJ and back. We also enjoyed being driven by Bruce and Bernard. This is a very professional service, always on time, new vehicles, and personable.They are flexible if something happens with our flights. We have used Harold's service about 15 times in the last 3 years. As a former PHL American Airlines Captain, I appreciate this great level of service! Highly recommended. Mark

Amazing service and overall experience. Our driver Mike was on time, friendly,and was very…read moreaccommodating to our requests. The limo was as described and filled w Ice, cups, h2O and chargers! We enjoyed our trip to NY as we did w style. Larry was so easy to work with in setting the whole thing up and the price was hard to beat. I highly recommend and will use again. The customer service here is an A+!!!! Great limo +great time+experience = a new and happy customer!!!

That morning I received a call around 7:00/7:30 am from Mike, the driver who told me there was a…read moreproblem wiith his car,. and he would not be able to drive me to the airport. I was astounded ! Fortunatley, I remembered John, 1st Class Limosine Service, who used to drive my husband for business flights, and the 2 of us also. I needed a car by 9:30/10:00am. John answered my call, and went to work to locate a driver for me. They kept me informed, and managed to find one of their drivers was able to take me to the airport. Needless to say, 1st Class Limo is definitley my ride of choice.

Uber will always get 5 stars from me…read more Living in one of the 5th largest cities in the U.S., it is often hard, no, impossible to be anything other than a nameless face in a crowd, an otherwise anonymous customer number or just a delivery address. As many issues that Philly might have, there is an unfettered joy and sense of adventure for me with the random, chance encounters the city offers. As I am conveyed back and forth to the South Street vet with my sick little white cat, once again I get to have some funny, interesting, happy, poignant and occasionally simply dull, yawning interactions with Uber's legions of drivers. I love getting a minute peek into the thoughts and lives of these drivers who are so often taken for granted and treated like robots. Sure, some of these folx have complicated lives, second and third jobs and want nothing more to get through their shift in peace and quiet. As an introvert, I always test the conversational waters when I step into an Uber vehicle. If the driver answers me in monosyllables, I take it he or she simply wants to drive, thus I keep to myself. Some drivers are possibly bored yet enthused about chatting so as a result I have been privileged to learn about their families, their country of origin, their snack preferences, some of the odd/interesting/pesky passengers they've conveyed, music tastes and most of all-how connected everyone of us really are. Almost as good, since I don't drive, is having the little kid in me awakened and absolutely thrilled at going out for a car ride. (Sure, it isn't free but the little boy in me never even considers that. He simply has a blast seeing the city from a vehicle...) While Uber is a business, it would be nothing without its drivers. Sure, sometimes they are slow to arrive or they flip your trip to another driver. From time to time, a driver is having a rotten day and acts out a bit. Examine your conscience. Haven't you had similar days or nights, no matter what you do for a living? Rather than bitching and moaning, treat your Uber ride as a way to connect with someone you'd probably never meet in your regular social circle. See your driver like the unique, silly, grouchy, aspiring, single parenting, hard working, dream filled human being they are; under the t-shirt, under the jacket, under the trucker's cap, behind the knock off shades-they are someone just like you.

On Monday, January 19, 2026 about 3;30 pm, I decided to call an Uber for a ride from Whole Foods…read more The app promised it would arrive in just 13 minutes. However, after waiting and trying to reach the driver with a call and a text--without any response--I found myself increasingly frustrated. After 15 long minutes with no sign of my ride, I had no choice but to request another Uber. This experience was simply unacceptable! It's hard to believe that with all the advanced technology at your fingertips, the system could fail so completely. I tried to cancel the ride, but it said it would take 16 minutes! And let

Always on time courteous service . They keep track of flights for timely arrivals . I recommend…read moreusing ETA

We had 9 people going on a cruise and used ETA for our transportation to Bayonne, NJ. for the first…read moretime. Our driver Veroncia was friendly and on time for both picking up at my home and at the cruise terminal. The company had us ride in a 22-seat minibus for the price of the limo, so we all had a lot of room, and the bus seating was comfortable with air conditioning. Veronica was kind enough to stop at a rest stop for us on the way to the port too. We will be using ETA for our upcoming cruise in August!!!

Had to update my review, because Exceptional Medical Transportation, once again was there when I…read moreneeded them. They still transport my mom from her nursing home to medical appointments, on time, with a sweet caring driver who makes her feel safe and comfortable. But once again they went beyond great. My mom had a dental appt, and the night before I find out there is no transportation set up. I'm 3000 miles away and can't take her, and she needs to make every appt with dentist cause she's been without dentures for months. I call Exceptional, and their WONDERFUL dispatcher calls me back in 5 minutes, with the whole trip set up, including wheelchair and taking my mom into and out of the appt! What can I say!!? Once again, thank you so much Exceptional Transportation! You guys really are the best!!

Waited over an hour and a half for my mother in law to be transported back to rehab at 10:30 pm…read morefrom hospital. A 10 minute ride! Was told it would be an hour wait now closer to 2 hours. Unacceptable!