Juan came right on time. he was very thorough. our package unit is on the flat roof. we have issues…read morewith the drip pan collecting water due to algae buildup. He showed us photos of the problem and cleaned it all up. We have been with Smithco for many years and several AC changes. Great company. We have only used them for the AC service. Thank you Juan for your professionalism and great service.

Johnny could not have done a better job. He was on time, thorough, explained everything, and is…read morevery trustworthy. We will be coming back to Smithco again, and again, for sensational service! Let them help you with your AC or ice maker issues, they are great!

Very disappointed with the company. The installation result is horrible and careless - they…read moreinstalled outdoor unit backwards (and no, there is no regulation for that, I checked - they lied!), the indoor unit had cracks - they fixed that by screwing a screw (looks horrible), outdoor electrical box was hammered and crooked into the wall (I think it is just dangerous). Basically, they can do only cookie cutter - if everything goes great. If there are problems they fix them slipshod. Asking them to fix that was raising frustration from their side! They ask everything to pay upfront. Never do that! After the job, their installation handler Josh just started ignoring me!! Why? Well, because you paid them and you are not interested anymore. Only their technician Mike is good.

Great job. They have been servicing my ac system in florida for five years. Because of there…read morethrough work on my ac system the unit has lasted 12 years. Very helpful customer service reps and excellent refrigeration reps. I took a photo with Eric below a very good refrigeration technician. When I have to replace my system some day I will use Airworks refrigeration.

we needed flood lights installed above walk up outside stairs - called them Friday and planned for…read morevisit Monday- the estimator (Paul) was knowledgeable, pleasant,professional and efficient- his advice was perfect and price was fair so approved the work! Unlike some he said a down payment was not necessary and then confirmed he could get an installer immediately - Only a short while later the installation had been completed- fantastic service and exactly as promised ( daylight at nighttime)! Probably deleted the invoice they emailed so called customer service and again Terry understood and 5 minutes later have the invoice for our records. This is a first class professional service and i won't have to search for one in future - this company is now my go to help when needed!

Steer clear of this co. In 2020 my A/C supposedly needed to be replaced. I just found out they…read moresold me crap.... Allied unit. They never pulled a permit. Never added a pan at the base which needs to be done during install... I've had multiple problems with the new unit to the tune of every month lots of money .... Earlier this year they never came when I had an emergency ... boss never even called me back. Service person I knew and had number for was out to dinner and ignored me. My one person I knew left the company so I was stuck. Awful!!!! I think I was taken advantage of and sold a lemon.

Don't know where to start!! we live in high rise w weird a/c units, Prestige fixed my botched new…read moreinstall then did the maintenance on a couple units on my floor, then my other neighbors a/c went out and another company said, its broke need a new one...Rudy from Prestige came out to give quote for new unit and informed us, we didn't need a new unit, so went from 8200. to 310. repair Thank you just simply for the honesty...so damn rare these days...

outstanding service. had no ac for 10 days EMC. came out 3x times order the wrong part which btw…read morewas not needed and sent me a text saying they will be out September 28. prestige fixed the issue in 45 minute. I recommend them for their honesty and fast service. I had no a/c for 10 days and ECM wanted me to wait a month to get the right part that I did not need. You choose!! thank you Rudy for making my day!

Excellent service, used Hoffman Nixon forever and they took over and they will continue keeping me…read moreas a loyal customer.

his is the most crooked and scammed out business ive ever worked for they are very disorganized and…read moreunprofessional Especially Jerry the guy in the office that doesn't know anything about Air conditioning without flipping through his book and googling what to say. Since the first day i got there they lied and switched up their words on our agreed terms. Shortly after i couldn't deal with that mess no more and had to part ways with they made sure to cancel my direct deposit before i even told them i quit and kept delaying my check until they finally figured out they can just short my check in half and give me any random reason why which i mentioned but i already knew wha GAME this business is playing. AND THEIR WORK QUALITY IS TERRIBLE IF YOU THINK YOU'RE GETTING WHAT YOU PAID FOR THINK AGAIN CAUSE THEY CUT CORNERS. I take pride of my work so i couldn't move with negligence as they wanted me to. BEFORE YOU CALL THESE PEOPLE ASK AROUND FIRST PLEASE AND YOU'LL GET SIMILAR RESPONSES LIKE THIS

Do NOT use this company. They supposedly fixed the leak in my air handler, and it is leaking again…read more Not only that they must've lost the screws to put the cover back on the front of the unit so they covered the unit and duct tape. When I sent them pictures and asked them if they were going to take care of it, I got ignored. So I still have not heard back from them. So I guess I have to hire another company to fix the problem that I paid them to fix. They will not return my calls or my text.

After receiving three quotes, I decided to go with Ketola Air. I made the right choice! Anthony…read moresearched high and low to find a suitable unit that would fit in the AC closet in my 1955 house. After he quoted the job and we had it scheduled, he stopped by the day before to measure and ensure he would avoid running into any snags the day of the installation. Anthony was prompt, clean, respected my home, and was kind and informative. Ketola Air will be my go-to AC company from now on!

A disaster installing linear vents in my condo... I didn't even know what a linear vent was but…read moreFrank sold me on it.. long story short Franks crew could not install a linear vent that works and didn't drip water all over my condo.. 2 months a lot of frustration and $1,600 dollars and it's a joke what they did to my vents. I ended up having Razorback Ac rip out and fix it all in three days with a very professional crew. If you need help with vents call Carolyn at razorback she saved my life and possibly my marriage considering I have a 6 month old baby. I'm actually talking to my lawyer about recourse because the job was done so poorly and franks vent team was so bad. His guys just showed up and did not prep no covering and didn't even bring a ladder. They used my step ladder and I put plastic out. Be careful who you let into your home to do work

We are local Residential builders we have used direct cooling for the .... and we have nothing but…read moregood review we have used direct cooling for the past five years and There isn't enough space in the review portion to express our gratitude and thanks. A1 when it comes to service A1 when it comes to getting calls back and following up and checking up on the job, Their crew is top notch when it comes to getting the job done quickly and efficiently and if any problems arise they're there within the hour to fix and make right. We cannot recommend direct cooling enough we do so throughout the year to our colleagues and friends.

My air conditioning quit on me on Saturday night at 11 o'clock. Kyzar had 24/7 Service but I knew…read morethat I could make it through the night without AC so I waited until 9 o'clock to next morning to give them a call. Kim, one of the owners, answered my call and told me the technician would be at my house between 10 and 11 o'clock that morning. I never expected that quick of a response. Thank you Kim. The technician arrived at 10:51 and found that it was a bad starting capacitor on the My air conditioning quit on me on Saturday night at 11 o'clock. Kyzar had 24/7 Service but I knew that I could make it through the night without AC so I waited until 9 o'clock to next morning to give them a call. Kim, one of the owners, answered my call and told me the technician would be at my house between 10 and 11 o'clock that morning. I never expected that quick of a response. Thank you Kim. The technician arrived at 10:51 and found that it was a bad starting capacitor on the compressor. It was replaced and my AC was back and running again. This is the second time that I called Kyzar for help with my AC and the second time they gave me 5 star and better service. I highly recommend this family owned business. Give them a try you will not be disappointed.. It was replaced and my AC was back and running again. This is the second time that I called Kyzar for help with my AC and the second time they gave me 5 star and better service. I highly recommend this family owned business. Give them a try.

One star is too high a review. We have used them for a few…read moreyears with multiple air conditioner replacements. The last replacements failed code on September 1st. Kyzar was to call us to schedule a repair, but this never happened. We left multiple messages over the next month that were never returned, leaving us with the failed code problem. Our most recent call finally got us scheduled, but this too didn't work fo them and was rescheduled for today, October 1st though there workman didn't show up.