Excellent place to get defrauded out of money…read more Moving out? They require the whole month up front, "just to make sure they can pay for any repairs." But don't you worry - they'll send you a check for the difference. Right? Wrong. The check has (supposedly) been in limbo (mail) for about three weeks. Repeated calls/emails result in disastrously nonsensical excuses. Five grand lost to the void. Phenomenally scummy corrupt management (Koelsch).

So I just was talking to my Mom when her lunch was delivered. Egg salad sandwich for the 50th time…read more She asked for milk and was told she could have some for dinner and they didn't have cups for lunch. You probably should beef up your meals when people are stuck in their rooms. That's a photo of lunch that I took the last time she was room bound. Please respond, when I sent the picture before, I didn't warrant a response. Sincerely,

I've spent more than two weeks trying to get a landline set up for my mom at Highgate, and the…read moreexperience has been extremely frustrating. I was told to contact Spectrum, which I did immediately. Spectrum was great -- they located Highgate's bulk account and sent the equipment right away. The problem started when we tried to hook it up. We were told that only Highgate's maintenance team could install it. After multiple attempts, I'm now being told they are actually unable to complete the setup. If I had known that from the start, Spectrum could have sent a technician days ago and my mom wouldn't have gone 10 days without being able to communicate. To make matters worse, trying to reach staff has been difficult. On Saturday after 5pm, the phone rang endlessly with no answer. When I called again on Monday, it rang more than a dozen times before someone finally picked up. At this point, I'm seriously questioning the competence and communication of the staff and leadership. This should have been a straightforward request, but it's turned into a stressful and unnecessary ordeal.

We chose the Lodge 7 years ago because they had the best care and plan in our opinion. They were…read morewonderful for the first few years when our parents were fairly independent. The last few years there have been 7 directors in 5 years, the staff has turned over many time. The care has dramatically declined. If you love your family members find someplace different to provide care for them.

If you have a loved one living in the Bozeman Lodge who is not independent PUT A CAMERA IN THEIR…read moreROOM. My dad has missed many meals, showers and assistance getting dressed, even though it was included in his care plan. On October 3rd at 5:42 I noticed the Lodge had not gotten him dressed and he missed all meals. I asked that they check on him. His pulse was 3x higher than normal and BP low. I asked that a nurse check on him and was told the nurse would check on him the next day. I insisted the nurse be called and ambulance. He was admitted into the hospital with heart failure and bedsores. He would not have survived until the next day when a nurse was to check on him.

Awesome company.Very supportive of caregivers, open minded, great team players. An enjoyable…read moreenviornment to work in. They really listen to their employees when they speak up for themselves or clients. And they treat caregivers well. Id recommend this company to anyone. Id trust them with my loved one

From the owner: Since 2016, Experience Professional Care Solutions has provided professional, compassionate, and…read morepersonalized care services for families in the Bozeman area and beyond. We understand the challenges of caring for a loved one, so we offer a range of solutions to provide peace of mind and support, including Alzheimer's and dementia care, Parkinson's care, and veterans' care. Our services are designed to help your loved one maximize their independence and well-being wherever they call home.

Our family will always be grateful for the care and compassion you gave our uncle. What began as a…read moreplace for support quickly became a place of belonging. The staff didn't just meet his needs--they truly knew him, valued him, and loved him like family. The dignity, kindness, and personal attention he received brought us peace and comfort every single day. Thank you for creating a home where people are genuinely cared for and never just another resident.

I worked for Hyalite Country Care as a caregiver when I lived in Bozeman. It is an amazing option…read morefor seniors who are want to have more care available, but don't want to move into a facility. Through a calling to love and care for others, LeAnn has transformed her home into this special place that is filled with laughter, warmth, and plenty of opportunities for residents to explore new passions and grow. Throughout the year LeAnn plans fun activities or field trips for the residents, and every summer they have the Hyalite Olympic Games for the whole family. The care is very personal, as well. LeAnn looks at each resident as an individual and works to make sure that they feel comfortable and cared for in their space. As a caregiver myself, LeAnn was a great employer: compassionate and kind, but held high standards for her employees. I can honestly say that this was the best place I have ever worked. The atmosphere is so welcoming, and the care is so personal.

Our first caregiver used time with my Mom to run her personal errands. Visiting Angels was not able…read moreto provide any other consistent caregiver. Scheduling was poorly executed and communicated, not good for a client with dementia. Phone calls and emails were not returned.

From the owner: Visiting Angels provides in home care for Disabled, Veterans and Seniors. We are a locally owned,…read morepurpose driven organization, committed to serving our community. We are proud of our team of our well-trained RN's, LPN's, CNA's, PCA's and Companions. Our Client Care Coordinators, advocate for our families, providing support and peace of mind. Our comprehensive home care is customized for seniors based on their individual needs and preferences. Our dedicated and reliable caregivers have helped thousands of older adults live happily and safely in the comforts of home while providing their families with peace of mind. If you have a loved one who needs personalized in-home care, contact us today to schedule a free consultation.