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Hillcrest Nail Spa

4.2 (68 reviews)
Open 10:00 am - 7:00 pm

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2 hours

Response rate

20%

Services - Hillcrest Nail Spa

Nail fill-in

Toe nail fill-in

Hand nail fill-in

14 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Waxing

Hillcrest Nail Spa Photos

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Recommended Reviews - Hillcrest Nail Spa

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Reviews With Photos

The results of the French tip I wanted
Grace S.

I'm so disappointed. Although the staff was friendly and we were serviced quickly, my nail design suffered BADLY. My best friend and I looked for a nail spa that was closer to where I dropped off my son so we could quickly have some girly time. The appt started off nicely and I even had the best laughs I've had in a while with my nail tech. Loved her for that. However once she started doing the design (my nail inspo was a very thin-lined double French tips), it was done with lines that weren't precise, some areas thicker than others. She even almost put the top coat without finishing up the design on one of my nails. When it was done, I wanted to say I didn't like it and to do it again, but one, I felt bad and two, I was on a time crunch having to pickup my toddler asap. The nails look good from a distance but once you get closer, it doesn't look good. I attached my nail inspo vs a few pics of my actual nails.

Kids manicure!
Danelle T.

This review is for Thao and the entire staff! I've had my manicure and pedicure done twice here and it lasted me longer than anywhere I've ever gotten them done. Their massage and attention to detail is everything! They know are so meticulous with their work and gentle. They even did my daughter's nails and were so sweet to her! Call for an appointment bc it does get busy.

Wendy Y.

This is the first time I was hesitant to post a review because I want to gatekeep this place but they deserve recognition, specifically Thao! I only see Thao for my gel x because she's meticulous and gentle. I've been pretty traumatized with past experiences at other salons: examples include the techs drilling too hard, not paying attention and filing my skin and drawing blood, the uv lamp burning my nail, etc. I literally thought getting my nails done would always be painful and wouldn't be able to relax my hands. But Thao is different! I don't know how to explain it - she works fast but is considerate, deliberate and a perfectionist. She makes sure I'm comfortable and satisfied. Andddddd my nails never lift (crazy I can wash my hair in peace)!! I think one time I accidentally waited 4 weeks for my fill but they still looked good :,) Also great location for me since it's close to my house and easy to find parking!

I'm disappointed with my recent experience, especially after being a loyal customer at this salon for some time. During my pedicure, I was cut, something I understand can happen occasionally. However, the cut would not stop bleeding, and instead of handling it with care, the technician continued to pick at the area while it was actively bleeding. The tool was visibly covered in blood, and she continued to work on my pedicure with a bloody tool! Even after rinsing my foot 3-4 times, the bleeding persisted. I have photos that show the extent of it and this is after several rinses. What made the situation worse was the complete lack of acknowledgment or apology. No one said anything not even a simple "I'm sorry." Instead, the staff laughed and made comments about me, assuming I couldn't understand. That level of unprofessionalism was shocking. When I declined the mystery oil the technician pulled from her pocket (it was not the usual green antiseptic they use), another technician stepped in with a white powder she said was an antibiotic. They applied it, but my toe continued to bleed, and at that point, I was just done. I no longer felt safe or comfortable, and I didn't even want to finish the rest of my service. As my pedicure continued, she continued to rinse my feet off with the bloody water. At this point I no longer wanted to complete the pedicure and chose to stop. To top it off, when I went to pay and chose not to tip(because of the whole experience) I could hear them laughing again, with who I believe is the co-owner. I also had to stand there 15 minutes for her to fix the machine for me to pay. I left feeling unsafe, and completely disrespected. This was an incredibly unprofessional and disappointing experience, and I will not be returning. Edit: Upon leaving, I noticed my other foot was bleeding as well, not as much but picture has been inserted.

Worst manicure, a joke. Pics speak for themselves.

On top of booking an appointment, you still probably have to wait. What's the point? I usually don't even leave reviews but this was BY FAR the WORST manicure I had ever received and a bummer because I had been a loyal customer since they opened. Had book for acrylic they insisted on Gel x and knew what they were doing. Didn't even ask for a special design or anything. My first time getting Gel X. No prep or anything. Paid the same if not more as acrylic, complete rip off. Could've done this by myself blind for free. Fingers burned days after. 0/10. They also try to raise prices slickly. Save your time and money and go elsewhere.

Jaelyn I.

LOVE LOVE LOVE! Today was my first time at this nail salon and I wanted to check it out since it's walking distance from my house. Prior to coming to the salon, I made an appointment on their website which is really easy to use. What drew me in was that they offer gel-x and I came here with the intention of pampering myself for my upcoming birthday. I first got a gel pedicure deluxe and ended up getting the hot stones and wax as well (always recommend this). Loan welcomed me with hot tea and a hot neck compress which made me feel super taken care of. I like my toes specifically square with the sides not cut and she listened to my wants which made me appreciate the service more. She took her time cleaning my cuticles which also reassured me because I've had encounters at other salons where I they would rush and not do a great job. For the deluxe pedicure, a steamer was also used throughout my pedicure which is a nice and simple addition for the experience! Once my pedicure was done, I moved to my gel x manicure which was done by Cindy. I haven't gotten my nails done in about 2 years and usually get them done around my birthday. I showed her what I wanted which was a simple almond/stiletto French tip. During the shaping of the first nail, she asked if everything looked good and always asked after every step (if the pink was ok, sizing, how I want my French and comparing every finger before painting all in one go to make sure they were all the same) which is something I greatly appreciated! In addition to my visit, they gave me 30% my services because my birthday was in a couple of days. Because of the thoroughness and consideration of my overall experience, this will be my new go to place without a doubt. Overall, I recommend this nail salon as they make you feel valued, take their time, clean, and super friendly.

Gel Mani by Tammy
Kristine O.

I was excited to see Hillcrest Nail Spa open near my house because it's so hard to find a good nail salon in Daly City. Usually, I have to drive a minimum of 15 minutes to get my nails done. I scheduled a gel mani and gel pedi appointment online and was greeted by Tammy when I walked in. She is the owner of the shop and she is super sweet! Tammy did my mani and pedi, and my nails turned out nice! I left the shop feeling happy because my new go-to nail salon is less than a 5 minutes drive from me :) While I was there, I ran into Wendy, who has done my sister's, my mom's, and my nails at the salon we were previously going to. Glad I was able to check this place out to find out she works there, too! I'm very picky when it comes to nail salons, but I look forward to seeing Tammy and Wendy soon at Hillcrest Nail Spa!

My 2nd set with them.

They never disappoint! I've been going here about 3-4 times now, and with how flexible they are with nail designs are super neat. These girls always meet the expectations and they're super friendly, as well as cooperative. The vibes in the salon is super comfy and calm, though I love listening to music or watch a video as they do my nails. Obviously, I'm coming back for more :)

Diana E.

Thao slayed my nail set yet again!! I asked for jelly French tips and she brought my vision to life. I love how elegant these are. She is always open to my ideas and finds a way to make it happen. She is very detail oriented and patient. I have never been complimented more on my nails than when she does them EVERY TIME.

gel x
Jay W.

Everyone working there was very kind and helpful. My nail tech did a great job, everything looks pretty and neat- thank you

uneven, lumpy

To begin, I'd like to say that everyone in the store is super sweet, including the lady that did my nails. However, I've had to go into the store 4 times in the span of a week and two days. At first, I got a gel x set even after I specified I wanted acrylic, but the tech who did my nails suggested gel x and i trusted her recommendation. 6 days in, a nail lifts and breaks off. I go back in and get it fixed. The next day, another one breaks, which I go get fixed again. During this time, they offered to do a removal and full acrylic set for no charge. However, when I called to schedule the appointment, the lady who originally did my nails said they would charge me for the price difference between the gel x and acrylic set. I went back in, and they have the lady who originally did my gel x set to do my nails again. Unfortunately, this process took two hours and I was running late for work so I did not pay much attention to my nails. However, once getting into my car, I noticed they were uneven, lumpy, thick, and especially curved in. It is so frustrating because I have paid and tipped twice already. I have always been super understanding, because I know things like this happen, but it is completely not okay for both sets to get messed up.

Tao always does an amazing job bringing my crazy ideas to life! Her attention to detail is top tier, I always leave there happy. Also had an amazing deluxe pedicure with their CBD add on and it was so wonderful! Thank you again ladies

My friend told me about Hillcrest Nail Spa and I just went there today to get my nail done for my wedding photo sho I made appointment with Thao which I were happy I did that. I showed her the picture I like then She helped me pick the colors so I can choose, also gave me some advise about the design. She was really patient always made sure I liked every detail. I'm very happy with the result. All staff are friendly. Really recommend this place.

Pooh done nails. My nails didn't even last one week.

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Thanks Gemskis. See you soon

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Great service and prices, staff takes their time and handles with care. I'll be back!

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We are very happy to serve you

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thank you for taking the time to rate us. We really appreciate it.

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Page 1 of 2

Ask the Community - Hillcrest Nail Spa

Review Highlights - Hillcrest Nail Spa

A few pro tips for first-timers: Ask for Thao if you want consistent, top-tier results.

Mentioned in 16 reviews

Read more highlights

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I recently got a facial from Kirsten, and was a bit disappointed, especially after seeing all the…read moreincredible reviews on Yelp! That was the whole reason I booked, and so I went in with high hopes. Let me start by saying Kirsten is a very kind woman. For the facial itself, there seemed to be much more massage (hands, arms, neck) than treatment. Felt nice, but not what I booked. I had a few white heads, her esthetician-modality doesn't believe in traditional extractions, so these were left untouched. Multiple times, she left the treatment room to let people into the boutique, which took away from feeling relaxed. Lastly, when we wrapped up, I saw it was 30 minutes past the allotted time I booked (ended at 3:50 on my appointment booking, saw my watch around 4:18). I had a commitment at 4:30, so this left me in a pinch. Maybe it was an off day, maybe this is standard, but I will likely not be returning.

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Mina is great! I had a nail art and gel extension service. My nails came out the best they've ever…read morebeen! I love that they texted me the day before asking what design I wanted, I've had other salons not be able to do something upon arrival, but that was not the case here. They did a great job and well priced. Would definitely come again.

So bummed. Have been going here for three years. My last three manicures were horrible, 4 layers,…read moreinexperienced tech, wouldn't dry, wrote to ask for a discount on next service and no response. Had a gel manicure peel off three fingers after 48 hours. Generally just room appears dirtier & dirtier each time I go and there's lots of conversation between techs that feels like judgement of clients. UPDATE: Owner personally contacted me and wants me to try again. I have a service scheduled in a couple days. I do think they care,. I'm giving it another try. UPDATE # 2: Went in for my complimentary classic mani/pedi. They were right on it: no waiting, right to business. Both the mani and pedi went well. I did have to ask for a drying machine for my mani, just to be sure it would dry. I'm grateful they offered me this service for free and I feel better about it all. They care and really tried. I left a big tip for both technicians and I will consider coming back again. I should ask for specific people if I do go back. I think it matters.

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I usually get hard gel with designs, but have been having a really hard time finding someone who…read moredoes quality work for less than a million dollars since I've moved to the city. Booked a last minute appointment at this place because I saw they do nail art! I decided to opt for a really basic gel manicure and pedicure, as I didn't want to immediately jump in. Thank God I did! Things started out fine, until I started looking at the tools she was using for my pedicure. I'm not a nail tech, but I have eyes, and those eyes told me that those tools didn't look clean! She was using porous tools that also looked used, which is especially gross IMO. I was skeeved out by this, so asked her to just take the polish off my nails and not give me a manicure. She took the unsanitized tools that she used on my feet to my hands and took the polish off, charged me 70 bucks, and sent me on my way. Talk about a chop shop! I wish I had pictures of the tools, but she had my nails soaking in the acetone cotton/ foil combo for 45 minutes while she did my pedicure. Just trust that this place does not look or feel clean at ALL.

I love this place. Sandy is an artist. She listens and is also someone who appreciates feedback…read morewhen you want her to fix something for you. I will continue to recommend this (call or go in before making in appointment and chat with her) place as long as I live in SF. While it's tucked away at the corner of diamond, it is so charming and special.

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Hillcrest Nail Spa - othersalons - Updated May 2026

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