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    Hillbrands Landscape Management

    5.0 (1 review)
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    Services - Hillbrands Landscape Management

    Irrigation design services

    Landscape design

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    1 year ago

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    LHS Services

    LHS Services

    (3 reviews)

    Stay far away from this company. We hired LHS to build out a bocce ball court, a beach and clean…read morethe weeds from the lake. It was a disappointment from the beginning. Number 1 (Bocce ball court): We paid this company to build a bocce ball court. The bocce ball court was noticeably smaller than a bocce ball court should be. Specifically the measurements were roughly 61to 68 inches in length. A simple Google search would've produced a result in indicating that bocce ball courts are no smaller than 35 feet long. Bocce ball court was incredibly unsafe. The walls were not secured into the ground, and simply fell over as soon as I put a simple nudge onto them. The logs were not in or locked, and they were not connected. They were also not held down into the ground. Also, the bocce ball court was not square and tapered in towards one side. There were lumps all over from not putting a barrier down or packing it. The bocce ball court was not measured correctly in width and had to make several adjustments with our oversight up until 8 p.m. Number Two (Beach): They simply laid the 4X4s on the ground without any stakes and adhering them into the ground. You could simply pick them up and carry them away. Not only did this pose a safety issue. One week after the project was "done" I already have grass and weeds coming through the sand as we found out they did not use an underlayment or barrier. This is not $13,000 worth of quality of work. Further the debris from excavation, including topsoil and concrete and bricks was not removed from the job site. We had to ask for this to be removed and even than pieces were left behind in the job site was left. Other issues: We had to micromanage the whole entire time not only telling exactly what we wanted, which is expected, but also remeasuring for the workers multiple times. Measurements of borders that were laid in the 4 x 4 were not level on both the horizontal in the vertical manner. And the bocce ball court was not severely packed down and level. There were boards missing that were simply packed with soil to fill in the gap which was incredibly unsafe. I should not have to go back and go through every minor detail to ensure it was correct as I am not the landscaper. It was incredibly exhausting and stressful to deal with. Would really appreciate in the future not over extending your services and what your team is able to do as it really just causes stress and unnecessary stress and lost time and frustration on the part of your customer that has to deal with it. Because of the failure to adequately handle this job, we then had to spend along with our family members on a holiday weekend fixing all of the issues and problems that were left behind.

    Sean, Emily and company did a terrific job on my spring cleanup. Definitely recommend!…read more -Rob

    Knapp Valley Gardens - Your spot for bulk mulch, stone and soil. We deliver, or load your truck bed or trailer.

    Knapp Valley Gardens

    (6 reviews)

    $$

    What has happened to KVG? Hired them to weed flower beds, I get the drift they can't keep help…read morebecause of how I was treated. What I perceived as a customer service complaint the owner perceived as hostile environment for his workers. First day was the foreman and a worker, the worker I was watching in the backyard he approached the flower beds with an attitude throwing his hand at the beds moving to another without fully weeding. He hated what he was doing for $50. an hour I expect someone who loves what he is doing. I told the foreman quit at 11:00 when they arrived at 8:30. The worker quit at 10:15 and went out to the truck brushed off and was just standing there, my whole backyard looked horrible half ass. I opened the front door and yelled to him I was paying till 11:00 am. He went to the backyard and was ripping the weeds with both hands breaking them in half throwing them all over the grass along the length of the bed. He now was displaying a temper tantrum. This is what I'm paying for? I had a new team the next visit I told them to work till 11:00 he said I take my break at 10:00 he came back at 10:15 worked till 10:30 and left they were gone! My last team was a lady solo. She was doing an excellent job moving along the backyard quickly and throughly. I went out to tell her she was doing an excellent job. I went out to tell her I had to be to a funeral at 10:00 and I would be leaving. She said "I'm about done and I will be leaving shortly" I get my bill and she charged me an additional 1 1/2 how can that be when she was about done with the yard. So I call the office to complain I have had it at this point, I find out the first worker quit after the first visit and they listened to my complaint and they would have someone call me back. Well that first foreman called me back told me they would not be servicing me anymore because I'm not the right fit for them. i couldn't believe what he was saying, all I wanted was good customer service. I asked for Mike the owner to call me after all we have had a good working relationship for a couple decades on many projects in my yards I have had through the years and I have never complained once! And I spent several thousands of dollars. What I heard from Mike I couldn't believe he said it's another world out there and he has to side with his workers because it's hard to keep good help. So basically customer service meant nothing and my years of loyalty and money meant nothing. I'm a person who worked in a factory with 2 (15) minute breaks in 8 hours standing on cement floors mentality till I was 59. Now we have to coddle 20 year olds or they quit.

    This is an outstanding Landscaping Company. They created a beautiful backyard for us. On Time and…read morein budget! I highly recommend Knapp Valley Landscaping

    Hillbrands Landscape Management - landscaping - Updated May 2026

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