We've been using Sir Heating and Air Conditioning since 2022, and they consistently go above and…read morebeyond for our family. The owner and his team are hardworking, reliable, and incredibly professional. Whenever we have questions, they take the time to provide clear, knowledgeable answers. We couldn't be happier with their service and truly recommend them to everyone. Sir Heating and Air Conditioning will always be our go-to!

Made appointment to have a furnace estimate. They didn't show so I called. They didn't know where…read moretechnician was and wanted to reschedule on dates that didn't work for me. Pretty disappointing since I heard good things. I called a different company after my wasted day off.

It saddens me to be giving this company a 2-star rating. This was my experience…read more I needed an electrician to remove a wall fan, venting my kitchen to the outside. I yelped an electrician, and got 5 added quotes from Yelp. Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate. Well, they weren't rated on yelp, and had zero reviews. Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them. They had 5 5-star ratings on google. This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here. So, I decided to give them a try. I called the number given in Darin's response, only to be met with "Hello." It took me aback, and I had to ask twice if I was reaching Burton HVAC. I was, and Darin said he could come straight over! Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week. He could choose his date and time to visit, but it couldn't be Monday. Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar. He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later. On Monday, I received an invoice via text for the services he was going to provide. I've never been billed before meeting the service provider before. And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'. At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call. No one had arrived at that point. At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall. I had not received a phone call or any communication from Burton HVAC at this point. I texted Darin and said "Weren't you supposed to be at my house at 1pm today?" His response was "Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on." Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me! He then stated that he would just come over himself to do the work. I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house. I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm. Darin then asked if I would like to be kept in the loop, and I told him "Yes! Please let me know what is going on." Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC. At 6:24pm Darin texted. It read "Okay if it's not too late I'll be heading your way. That will put me there at about 7:30" My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done. I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him "We'll be here." And he responded with "On my way!" Well, as you can guess, 7:30pm came and went without word from Darin. At 8:04pm, Darin texted "I'm about 5 minutes away." He arrived by about 8:15pm... for a 1pm appointment. Darin and his co-worker were very nice. They were obviously having a long day, but still trying to do the best job they could. I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians. They worked really hard to remove the fan from the wall of my house. It was in there good. Then, they just cut and capped the live electrical wires and dropped them in the wall of my house! An electrician would have known that doing that is a violation of building codes. My husband knew it, but at the time, I did not. Anyway, the two gentlemen both worked hard while at my house. The fan is removed. They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly. After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there. After their visit, there is now no power to that receptacle. We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave. I feel Darin bit off more than he could chew with my job. He needed to send an electrician & if one wasn't available, he should have rescheduled. Or perhaps he should have never quoted my job in the first place.

Great job fixing our central air conditioner. Thanks again! Not to mention on such short notice…read more Really appreciate the help and the expertise. We needed a part and they had it on the truck!

Amazing, fast, and affordable service! My sink was leaking everywhere, and the previous owner…read moredefinitely left me with a bit of a handyman special, so I really needed the help! Thank you guys so much!

Steve's Plumbing is the best and they also have the best customer service…read more I would definitely recommend them for quality

Once again PT has come thru for us with quick response to our loss of air conditioning. They…read moreresponded quickly with a quote and had the install done the next day. They are always professional and friendly. Explaining fully what to expect from our new air conditioning unit.

If you haven't heard this yet, you are hearing it now GO WITH PINE TREE. I had a few companies come…read moreout for estimates on my furnace and a/c unit. Every time, I felt like they were trying to sell me "on a great deal". Then Kurtis showed up at my door and it felt like family trying to help out family. Not only was the estimate lower than the rest the quality of the work was absolutely phenomenal! I did not feel like I was being ripped off, I did not feel like I was trying to be sold a product or service. I felt like he truly wanted the best for my home. We originally wanted way more than we needed and he was honest and did not take that opportunity to sell us more than what we needed like EVERY OTHER COMPANY DID. For the service we requested the value and quality were beyond measure. The integrity this company has shown is remarkable. Ever since covid many companies over charge and under preform. This has been the only company that has shown integrity in their work- Go with Pine Tree, you will NOT regret it.

Installed a small duct high velocity air conditioning system in my 1927 Tutor Revival House. Great…read morecrew who were very careful and knowledgable. Every room upstairs and down is within two degrees of each other which really amazes me.

We had problems with our hybrid water heater that was still under warranty. The manufacturer…read moresuggested P&H as a good service company so I asked them to come out. To make a long story short, P&H was great. We had a electronics mystery problem and it took a few trials to figure out what was going wrong but P&H stuck with us through it all. From Ashley, the scheduler/phone person to Pete and John, and even including P&H's owner...they all were very supportive in seeing this issue through, even though we were a first-time customer.. We are so appreciative. This family owned company will be our first choice for any future needs we have.

After our 9 yr old Richmond water heater stopped working, we went to the manual to troubleshoot the…read moreproblem but needed a plumber to look at it. We called several HVAC local companies that told us they were too busy to come out for 3 days. Called Konieczka and they came right out. A sensor was bad and we were able to get part at Menards and replace it ourselves. Will definitely call them to replace it when the time comes. As a Realtor I will also recommend them to clients in need!

We purchased a Lopi Wood Insert Stove from Konieczka and could not be happier! Beth and Scott…read morehelped us with our selection and were very knowledgeable. The stove heats very fast and is very efficient, while adding beautiful ambiance! Super Bonus, the stove is made in the USA! Konieczka offers many options and also has a beautiful showroom!

When we were in a pinch and needed help fast, Mark answered our call and had our issue solved…read morewithin about an hour (on a Sunday no less!). He was friendly, easy to talk to, and the cost was very reasonable. I would 100% recommend you give him a call if you need help!

As far as knowledge he was great. As far as price it was ridiculous. They do not charge by the…read morehour as others do, instead they have a set price on what the job is. They installed a gas line for my new stove and a standpipe for the washer, the technician was hear for exactly 45 minutes. Cost........ $725 ridiculous to say the least.

I received excellent service from the technician named Ryan. He took time to check everything that…read moreI asked him to check. He was very honest about what needed to be replaced. He arrived when he said he would. He was very kind I would hire him again. It was a pleasure doing business with this company.

Great service. They sent a senior tech in to evaluate my requirements and then followed up with a…read moretech to repair my circuit. He did a great job and fixed the 3-way circuit within an hour. Thanks